Remote Position

Senior Bilingual SharePoint Customer Engineer – Enterprise Architecture & Migration Specialist (English/Spanish) – Lead Global Digital Transformation at brighthush

🌍 Remote · Mexico 💼 Full-time
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About brighthush

brighthush is a global technology and services powerhouse that partners with the world’s most influential brands to drive intelligent transformation. With a relentless focus on innovation, data‑driven insights, and cutting‑edge technology, brighthush empowers organizations to simplify how they work, interact, and transact. Our mission is to create a world that works – a world where technology unlocks human potential and delivers measurable business value.

Operating in more than 70 countries, brighthush has earned a reputation as a “World’s Best Workplace,” a top destination for career growth, and a culture that celebrates diversity, creativity, and continuous learning. Whether you’re a seasoned IT professional or an emerging talent, brighthush offers a dynamic environment where your expertise can thrive and your ideas can shape the future of enterprise technology.

Why This Role Matters

In today’s digital landscape, SharePoint is more than just a document repository; it’s the backbone of collaboration, governance, and knowledge management for enterprises worldwide. As a Senior Bilingual SharePoint Customer Engineer, you will be the bridge between complex Microsoft technologies and the real‑world business challenges of our clients. Your bilingual fluency will enable you to communicate seamlessly with stakeholders across the Americas and beyond, ensuring that solutions are not only technically sound but also culturally resonant.

Position Overview

We are seeking a highly skilled and experienced Microsoft SharePoint Customer Engineer who is fluent in both English and Spanish. In this customer‑facing role, you will partner directly with enterprise and government clients to design, deploy, and optimize SharePoint environments across on‑premises, hybrid, and cloud platforms. Your deep technical knowledge, combined with a consultative mindset, will help clients achieve business success through modern, secure, and scalable Microsoft solutions.

As a key member of the brighthush Technical Products and Services team, you will:

  • Serve as a trusted advisor, translating complex technical concepts into actionable business outcomes.
  • Lead end‑to‑end SharePoint migrations, activations, and performance optimizations.
  • Collaborate with cross‑functional teams to embed best practices in development, governance, and security.
  • Champion continuous improvement and innovation in SharePoint and Microsoft 365 ecosystems.

Key Responsibilities

  • SharePoint Architecture & Deployment – Design, plan, and execute on‑premises, hybrid, and online SharePoint solutions that align with client business goals and compliance requirements.
  • Technical Workshops & Training – Deliver engaging, hands‑on workshops and training sessions for client stakeholders, covering SharePoint Server, SharePoint Online, and Microsoft 365 best practices.
  • Issue Diagnosis & Resolution – Analyze complex infrastructure and configuration problems, providing rapid, effective solutions that minimize downtime and maximize performance.
  • Migration Leadership – Own the migration strategy for large‑scale data and content moves, ensuring data integrity, security, and minimal disruption.
  • Development Guidance – Work closely with client development teams to advise on SharePoint Framework (SPFx), JavaScript, REST APIs, and custom web part development.
  • Automation & Scripting – Automate routine tasks and environment management using PowerShell, CSOM, Graph API, and other scripting tools.
  • Reliability & Security – Monitor system health, enforce security policies, and implement data governance, archiving, and backup strategies across SharePoint and Microsoft 365 workloads.
  • Emerging Technology Advocacy – Stay abreast of new Microsoft technologies, frameworks, and industry trends, guiding clients toward digital transformation opportunities.
  • Client Relationship Management – Build and maintain strong, long‑term relationships with key stakeholders, ensuring high levels of client satisfaction and repeat engagement.

Essential Qualifications

  • 8+ years of experience in customer‑facing roles such as systems architecture, administration, operations, software support, or IT consulting.
  • Proven track record delivering SharePoint technical support and consulting services to enterprise or government clients.
  • Deep expertise in SharePoint infrastructure administration, deployment, and migration across on‑premises, hybrid, and online environments.
  • Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Microsoft Graph API.
  • Strong understanding of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint database maintenance.
  • Experience with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.
  • Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field (or equivalent professional experience).
  • Excellent written and verbal communication skills in both English and Spanish, with a strong customer‑centric focus.
  • Prior exposure to SharePoint Viva or Yammer is highly desirable.

Preferred Skills & Certifications

  • Advanced knowledge of SQL Server, Microsoft Graph API, and Microsoft 365 backup/archiving solutions.
  • Experience with Azure DevOps, GitHub, and CI/CD lifecycle concepts.
  • Familiarity with Well‑Architected Framework and Cloud Adoption Framework principles.
  • Hands‑on experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom web part development.
  • Relevant Microsoft certifications (e.g., Microsoft Certified: SharePoint Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are a plus.

What You’ll Gain at brighthush

At brighthush, your career is not just a job – it’s a journey of growth, learning, and impact. We offer:

  • Professional Development – Access to a wealth of learning resources, including internal knowledge bases, mentorship programs, and industry‑leading certifications.
  • Career Advancement – Clear pathways to senior technical roles, leadership positions, and cross‑functional projects that broaden your skill set.
  • Innovation Labs – Opportunities to experiment with emerging technologies, contribute to open‑source initiatives, and shape the next generation of enterprise solutions.
  • Global Collaboration – Work with diverse teams across continents, gaining exposure to a variety of industries, cultures, and business challenges.
  • Impactful Projects – Deliver solutions that transform how clients operate, driving measurable business outcomes and elevating customer experience.

Career Growth & Leadership Opportunities

brighthush is built on the principle that talent thrives when given the chance to lead. As a Senior Bilingual SharePoint Customer Engineer, you will:

  • Progress to a Lead Architect or Principal Engineer role, overseeing large‑scale transformation initiatives.
  • Mentor junior engineers and interns, shaping the next generation of SharePoint experts.
  • Take ownership of strategic client engagements, influencing product roadmaps and service offerings.
  • Participate in executive‑level discussions, translating technical insights into business strategy.

Work Environment & Culture

brighthush champions a culture of inclusivity, curiosity, and collaboration. Our work environment is designed to empower you to:

  • Take ownership of projects and drive results with autonomy.
  • Collaborate across disciplines, leveraging collective expertise to solve complex problems.
  • Balance work and life with flexible remote work options and a results‑oriented approach.
  • Participate in community initiatives, hackathons, and knowledge‑sharing sessions.

We celebrate diversity and encourage every team member to bring their authentic self to work. Our inclusive policies ensure that everyone feels respected, valued, and empowered to contribute.

Compensation & Benefits

While specific figures vary by location and experience, brighthush offers a competitive total rewards package that includes:

  • Competitive base salary aligned with market standards for senior SharePoint professionals.
  • Performance‑based bonuses and incentive programs.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings options with company matching.
  • Generous paid time off, including vacation, sick leave, and personal days.
  • Professional development stipend and reimbursement for certifications.
  • Flexible work arrangements, including fully remote options and a hybrid model.
  • Employee wellness programs, mental health resources, and access to fitness memberships.

How to Apply

If you are passionate about leveraging SharePoint to transform businesses, thrive in a collaborative environment, and are fluent in both English and Spanish, we want to hear from you. Submit your application through our career portal or click the link below to start your journey with brighthush.

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