Senior BIM & Digital Twin Coordinator – Customer Engineering & Deployment Lead – Driving Intelligent Building Operations, Sustainable Facility Optimization, AI‑Powered Asset Management, and Data‑Driven Facility Insights at brighthush

About brighthush

In an era where buildings evolve from static structures into dynamic, data‑rich ecosystems, brighthush is at the forefront of that transformation. We fuse architecture, engineering, and advanced data science to create the industry’s most sophisticated Operational AI platform. By turning raw sensor feeds, maintenance logs, and design data into actionable intelligence, we empower our customers to slash energy costs, extend asset life, enhance occupant comfort, and achieve measurable sustainability milestones. Our mission is simple yet ambitious: make every building smarter, more efficient, and more sustainable through intelligent automation and real‑time analytics.

Why brighthush?

At brighthush, we don’t just build software – we shape the future of built environments. Our culture thrives on curiosity, collaboration, and bold innovation. We encourage experimentation, rapid iteration, and learning from failure, while celebrating successes that drive tangible change for our customers. If you thrive in a fast‑paced, high‑impact setting and want to see your work directly improve customer outcomes, you’ll find a home here.

Our Impact

Every day, our platform ingests millions of data points from HVAC systems, lighting controls, energy meters, and IoT devices across thousands of buildings worldwide. By converting raw data into actionable insights, we help our customers:

• Reduce energy consumption by up to 30% through predictive maintenance and real‑time optimization.
• Extend the life of critical assets by identifying wear patterns before failure.
• Improve occupant comfort and safety with data‑driven environmental controls.
• Achieve sustainability certifications and meet regulatory requirements with automated reporting.
• Unlock new revenue streams through data‑as‑a‑service offerings.

Role Overview

As a Senior BIM & Digital Twin Coordinator within our Customer Engineering (CE) team, you will be the linchpin that connects our cutting‑edge platform to the real world. You will work side‑by‑side with project leads, engineers, and data scientists to deliver high‑quality Digital Twin deployments that drive customer success and fuel brighthush’s growth. This is an individual‑contributor role that demands a blend of technical acumen, project coordination, and clear communication.

Key Responsibilities

• End‑to‑End Digital Twin Ownership: Lead the creation, validation, and deployment of Digital Twins for our clients, ensuring every model accurately reflects the physical asset and its operational context.
• Data Integration & Enrichment: Leverage deep knowledge of HVAC, building management systems, electrical, and mechanical systems to process, validate, and enrich data streams that feed into the Digital Twin, ensuring data integrity and relevance.
• 3D Model Integration: Import and map geometry from industry‑standard BIM tools, extracting system components and aligning them with platform architecture for seamless integration.
• Advanced Data Analysis: Analyze large, disparate datasets using Excel, SQL, or equivalent tools to identify anomalies, surface insights, and recommend model improvements that enhance fidelity.
• Cross‑Functional Coordination: Facilitate collaboration between engineering, product, support, and data science teams to set up system integrations, troubleshoot issues, and align on deliverables.
• AI Productivity Experimentation: Experiment with AI productivity tools to accelerate data processing, documentation, and problem‑solving, and share learnings with the team.
• Stakeholder Communication: Provide daily updates on progress, risks, and blockers to the Team Leader and key stakeholders, enabling proactive decision‑making and transparent project status.
• Product Feedback Loop: Capture customer pain points and feature requests, feeding them back to brighthush’s Product and Engineering teams to influence roadmap and platform enhancements.
• Continuous Improvement: Identify process bottlenecks within the deployment lifecycle and propose scalable solutions that reduce time‑to‑value for future projects.
• Mentorship & Knowledge Sharing: Coach junior team members on BIM best practices, data integration techniques, and effective communication with clients.

Essential Qualifications

• Minimum 3 years of experience in MEP or building services engineering, building automation services, or project/program coordination, preferably within a SaaS or technology‑enabled services environment.
• Strong background in mechanical, electrical, or plumbing engineering with a focus on control and monitoring systems in the built environment.
• Proficiency in building technology systems: HVAC controls, building management systems, lighting controls, energy metering, IT/OT/IoT devices, and access control/security technologies.
• Excellent communication skills—able to translate complex technical concepts into clear, actionable guidance for both technical and non‑technical audiences.
• Advanced data analysis capabilities, comfortable working with large datasets in Excel, SQL, or equivalent tools.
• Positive, enthusiastic, flexible, and highly motivated attitude, with a passion for continuous learning and professional growth.
• Experience managing cross‑functional project timelines and delivering on tight deadlines.
• Strong problem‑solving mindset with a track record of turning data insights into tangible operational improvements.

Preferred Qualifications

• Hands‑on experience with 3D modeling or BIM tools.
• Familiarity with AI productivity tools and a willingness to experiment with emerging technologies.
• Experience in a customer‑facing role where you have managed stakeholder expectations and delivered complex, cross‑functional projects.
• Knowledge of data‑integration frameworks and APIs used in building automation.
• Experience with cloud platforms and containerization is a plus.
• Background in sustainability metrics and energy performance analysis.

Skills & Competencies

• Technical Proficiency: Deep understanding of building systems, BIM workflows, and data integration.
• Project Management: Ability to coordinate multiple tasks, manage timelines, and deliver high‑quality outcomes under tight deadlines.
• Analytical Thinking: Strong problem‑solving skills and the ability to derive insights from complex data sets.
• Communication: Clear, concise, and persuasive communication with cross‑functional teams and customers.
• Adaptability: Comfortable learning new tools, processes, and technologies as the platform evolves.
• Customer‑Centric Mindset: Focused on delivering value to customers and improving their operational outcomes.
• Collaboration: Proven ability to work effectively in a distributed, cross‑functional environment.
• Innovation: A proactive approach to experimenting with new technologies and methodologies.

Career Growth & Learning Opportunities

At brighthush, your career path is designed to evolve with your ambitions. As a key contributor to our flagship platform, you will:

• Gain exposure to the full product lifecycle—from concept to deployment—across a rapidly scaling SaaS company.
• Collaborate with world‑class engineers, data scientists, and product managers, accelerating your technical and leadership skill set.
• Participate in internal knowledge‑sharing sessions, hackathons, and continuous learning programs that keep you at the forefront of AI, BIM, and building automation.
• Have the opportunity to transition into senior technical roles, product management, or customer success leadership as you demonstrate impact and growth.
• Access a mentorship program that pairs you with senior leaders across the organization, fostering career development and strategic thinking.
• Engage in cross‑departmental projects that broaden your perspective and expand your professional network.
• Receive regular performance feedback and career development plans tailored to your aspirations.

Work Environment & Culture

brighthush thrives on a culture of curiosity, collaboration, and bold innovation. Our team is distributed across multiple time zones, yet we maintain a strong sense of community through:

• Weekly virtual stand‑ups and bi‑weekly all‑hands meetings that keep everyone aligned and informed.
• Open‑door communication channels where ideas are welcomed and feedback is constructive.
• A flexible work‑from‑anywhere policy that supports work‑life balance and empowers employees to work where they are most productive.
• Regular team‑building events, hackathons, and industry conferences to foster learning, camaraderie, and a shared sense of purpose.
• Inclusive hiring practices and a commitment to diversity, equity, and inclusion across all levels of the organization.
• A collaborative environment that encourages experimentation, rapid iteration, and learning from failure.
• Recognition programs that celebrate both individual and team achievements.

Compensation & Benefits

While specific figures are tailored to experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates for senior BIM and engineering roles.
• Performance‑based bonuses tied to project success and company milestones.
• Equity options that allow you to share in the company’s long‑term growth.
• Comprehensive health, dental, and vision insurance for you and your dependents.
• Generous paid time off, parental leave, and a flexible vacation policy that encourages rest and rejuvenation.
• Professional development budget, conference sponsorships, and access to online learning platforms to support continuous skill growth.
• Wellness programs, including gym memberships, mental health resources, and ergonomic support for a healthy, productive work environment.
• Retirement savings plan with company match.
• Employee assistance program and 24/7 mental health support.

How to Apply

Ready to bring your BIM expertise and project coordination skills to a company that is shaping the future of building operations? Click the link below to submit your application and join the brighthush team.

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Closing Statement

At brighthush, you won’t just be another engineer—you will be a catalyst for change, turning complex building data into actionable intelligence that transforms how the world manages its most valuable assets. If you are driven by curiosity, thrive in a fast‑paced environment, and want to see your work directly improve customer outcomes, we want to hear from you. Apply today and help us build the next generation of intelligent, sustainable built environments.