Senior Building Management System Coordinator – Digital Twin Deployment & Customer Engineering Lead – Spearheading Smart Building Innovation, AI‑Powered Asset Optimization, and Sustainable Facility Excellence at brighthush

About brighthush

At brighthush, we are on a mission to transform every building into an intelligent, data‑rich ecosystem that adapts to its occupants and the environment. By fusing cutting‑edge Operational AI with the physical realities of HVAC, lighting, security, and energy systems, we turn legacy infrastructures into proactive, predictive platforms that deliver measurable financial savings, operational efficiencies, and sustainability gains across campuses, data centers, hospitals, and mixed‑use developments.

Our vision is simple yet ambitious: make every building smarter, more sustainable, and more responsive to the people who inhabit it. If you thrive in a fast‑paced, high‑growth environment and want to shape the future of building technology, brighthush is the place to be.

Role Overview

As a Senior Building Management System Coordinator, you will be the linchpin that connects our Digital Twin platform to real‑world deployments. You will collaborate closely with project leads, cross‑functional teams, and our Customer Engineering (CE) department to orchestrate complex, multi‑disciplinary projects that bring our AI‑powered solutions to life for our customers.

This is an individual contributor role that demands a blend of technical acumen, project coordination, and clear communication. You will be the go‑to person for ensuring deployments run smoothly, stakeholders stay informed, and product enhancements are driven by real‑world feedback.

Key Responsibilities

• Digital Twin Creation & Deployment – Lead the end‑to‑end setup of Digital Twins for clients, managing live deployment projects from kickoff to go‑live. Ensure accurate representation of building assets, validate data integrity, and troubleshoot integration issues.
• Data Validation & System Knowledge – Apply deep knowledge of HVAC, BMS, electrical, and mechanical systems to process, validate, and enrich data streams. Identify gaps, recommend data collection strategies, and collaborate with field teams to capture missing information.
• 3D Modeling & BIM Integration – Work with Revit, Navisworks, ArchiCAD, and other BIM tools to interpret building layouts, support accurate Digital Twin creation, and identify data gaps. Translate architectural and engineering drawings into actionable digital models.
• Cross‑Functional Collaboration – Partner with engineering, product, and integration teams to align system integrations, resolve technical challenges, and ensure seamless delivery. Act as the bridge between field operations and the development pipeline.
• AI‑Driven Efficiency – Leverage AI tools (e.g., Claude, GPT‑based assistants) to accelerate data processing, documentation, and problem‑solving. Stay abreast of emerging technologies and evaluate their applicability to our deployment workflows.
• Stakeholder Communication – Provide daily updates to the Team Leader on progress, risks, blockers, and deliverable status. Maintain transparent communication with clients, vendors, and internal stakeholders to keep everyone aligned.
• Product Feedback Loop – Engage with brighthush’s Product and Engineering teams to surface customer insights, propose feature enhancements, and influence the roadmap. Translate field observations into actionable product requirements.
• Continuous Improvement – Identify process bottlenecks, propose automation opportunities, and champion best practices across the deployment lifecycle.

Essential Qualifications

• 3+ years of experience in MEP/building services engineering, Building Automation Services, or project/program coordination, preferably within a SaaS or technology‑enabled services context.
• Strong MEP engineering foundation (mechanical, electrical, plumbing) with a focus on control and monitoring in the built environment.
• Proficient understanding of HVAC controls, BMS, lighting controls, energy metering, IT/OT/IoT devices, and access control/security technologies.
• Hands‑on experience with 3D modeling/BIM tools such as Revit, Navisworks, or ArchiCAD.
• Comfortable learning and applying AI tools (e.g., Claude, ChatGPT) to enhance productivity.
• Excellent communication skills – able to distill complex technical concepts into clear, actionable insights for both technical and non‑technical audiences.
• Strong analytical mindset – adept at working with large, disparate datasets using Excel, SQL, or similar tools to uncover insights and drive decisions.
• Positive, enthusiastic, flexible, energetic, and highly motivated attitude.

Preferred Qualifications

• Experience in a SaaS or cloud‑based building technology company.
• Background in data science or analytics within the building services domain.
• Familiarity with agile project management methodologies.
• Prior experience in a customer‑facing role, managing stakeholder expectations and delivering on time.
• Certifications in BIM, HVAC, or AI tools.

Skills & Competencies

• Project Coordination & Execution
• Technical Problem Solving
• Data Analysis & Interpretation
• Cross‑Functional Team Leadership
• Effective Written & Verbal Communication
• Adaptability to Rapidly Evolving Technologies
• Customer‑Centric Mindset
• Strategic Thinking & Decision Making
• Time Management & Prioritization

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the environments we serve. You will:

• Progress from a coordinator role to senior project lead, product specialist, or technical architect, depending on your strengths and interests.
• Gain exposure to AI research, data engineering, and product strategy through cross‑team initiatives and hackathons.
• Participate in continuous learning programs, including certifications in BIM, HVAC, and AI tools, as well as access to industry‑leading training platforms.
• Attend industry conferences, webinars, and workshops to stay ahead of emerging trends and network with thought leaders.
• Contribute to internal knowledge bases, whitepapers, and case studies that showcase our impact and position brighthush as a thought leader.
• Mentor junior team members, fostering a culture of knowledge sharing and professional growth.

Work Environment & Culture at brighthush

We foster a culture of collaboration, innovation, and transparency. Our team values:

• Open communication – ideas are welcomed from all levels.
• Data‑driven decision making – we rely on evidence to guide strategy.
• Continuous improvement – we iterate quickly and celebrate learning.
• Work‑life balance – flexible hours, remote options, and wellness initiatives.
• Community impact – we are committed to sustainable building practices.
• Diversity & Inclusion – we celebrate unique perspectives and create an environment where everyone can thrive.
• Recognition & Celebration – we celebrate milestones, both big and small, to keep morale high.

Compensation, Perks, and Benefits

While specific figures vary by role and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with experience and market standards.
• Performance‑based bonuses and equity opportunities.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off, parental leave, and flexible scheduling.
• Professional development budget and tuition reimbursement.
• Wellness programs, including gym memberships and mental health resources.
• Annual team retreats and social events.
• Access to cutting‑edge tools and technologies to support your work.
• Opportunity to work remotely or in a hybrid model, depending on your location and role.

How to Apply

Ready to bring your expertise to a company that is shaping the future of building technology? Submit your resume and a brief cover letter outlining why you’re the perfect fit for the Senior Building Management System Coordinator role at brighthush. We look forward to exploring how you can contribute to our mission of smarter, more sustainable built environments.

Closing

Join brighthush and be part of a team that is turning data into action, turning buildings into intelligent ecosystems, and turning challenges into opportunities. Your work will directly influence how millions of occupants experience their spaces, making a tangible difference in efficiency, comfort, and sustainability. If you’re passionate about technology, data, and building systems, we want to hear from you.