Senior Customer Data Management (CDM) Consultant – Remote, USA – Architect, Deploy, and Optimize Unified Customer Master Data Solutions for brighthush
About brighthush and the Future of Customer Data
In an era where data is the new currency, brighthush stands at the vanguard of the customer data revolution. We empower global enterprises to transform raw, fragmented customer information into a single, trusted source of truth that fuels personalized experiences, drives revenue, and fuels strategic decision‑making. Our mission is simple yet ambitious: to help brands unlock the full potential of every customer interaction, no matter how many touchpoints or channels are involved.
At brighthush, we believe that data is not just a by‑product of business; it is the foundation upon which modern customer relationships are built. Our culture is rooted in curiosity, collaboration, and a relentless pursuit of excellence. We bring together data scientists, architects, and business strategists to create solutions that are not only technically robust but also deeply aligned with business goals.
Why This Role Matters
As a Senior Customer Data Management (CDM) Consultant, you will be the linchpin that connects business vision with technical execution. Your expertise will shape the data foundation that powers sales, marketing, service, and analytics across a diverse portfolio of clients. In this role, you will define how organizations perceive their customers, ensuring every record is accurate, consistent, and actionable.
Key Responsibilities
- Design & Architecture: Lead the end‑to‑end design of brighthush CDM solutions, translating complex business requirements into robust data models, matching rules, and survivorship strategies that scale across industries.
- Implementation & Configuration: Deploy and configure brighthush CDM components, including Customer Data Management, Customer Relationship Management, and related Fusion Cloud modules, ensuring seamless integration with existing enterprise systems.
- Data Quality & Governance: Champion data quality initiatives—cleanse, enrich, validate, and standardize customer data to eliminate duplicates and maintain a single source of truth. Develop and enforce data governance policies that align with regulatory requirements.
- Stakeholder Collaboration: Partner with business owners, data stewards, and IT architects to capture requirements, provide status updates, and ensure alignment with enterprise data strategy.
- Integration & APIs: Design and implement REST/SOAP interfaces, data migration scripts, and integration flows that connect brighthush CDM to external systems such as ERP, marketing automation, and analytics platforms.
- Testing & Validation: Develop comprehensive test plans, execute data validation, and troubleshoot issues to guarantee solution reliability and performance.
- Documentation & Knowledge Transfer: Produce detailed technical documentation, user guides, and training materials to support ongoing maintenance and knowledge sharing across client teams.
- Continuous Improvement: Stay abreast of brighthush CDM enhancements, industry best practices, and emerging data management trends to recommend proactive improvements.
- Mentorship & Leadership: Guide junior consultants, share expertise, and foster a culture of continuous learning within the team.
- Client Engagement: Conduct workshops, demos, and training sessions for clients, ensuring they derive maximum value from the implemented solutions.
Essential Qualifications
- Minimum 5 years of hands‑on experience with brighthush CDM and customer master data management.
- Deep understanding of customer profiles, account hierarchies, party relationships, and data modeling principles.
- Proven track record configuring matching rules, duplicate detection, survivorship, and merge logic.
- Strong SQL skills for data extraction, validation, and performance tuning.
- Experience with brighthush Fusion Cloud applications, especially CDM and CRM modules.
- Solid grasp of REST APIs, SOAP web services, and enterprise integration patterns.
- Knowledge of brighthush security, roles, privileges, and data access controls.
- Excellent communication, analytical, and problem‑solving abilities.
Preferred Qualifications
- brighthush CDM certification or related data management credentials.
- Experience with data migration projects involving large volumes of customer data.
- Familiarity with data governance frameworks (e.g., DAMA, EDM Council).
- Background in data analytics or business intelligence tools (e.g., brighthush Analytics Cloud).
- Previous remote consulting experience with global teams.
Core Skills & Competencies
- Technical Proficiency: brighthush CDM, brighthush Fusion Cloud, SQL, PL/SQL, REST/SOAP, data migration tools.
- Data Governance: Master data management principles, data quality frameworks, and compliance standards.
- Project Management: Ability to manage multiple deliverables, prioritize tasks, and meet deadlines in a fast‑paced environment.
- Collaboration: Strong interpersonal skills to work effectively with cross‑functional teams.
- Adaptability: Comfortable navigating evolving technologies and shifting business priorities.
- Strategic Thinking: Ability to translate business goals into technical solutions that deliver measurable ROI.
Career Growth & Learning Opportunities
At brighthush, your career trajectory is as dynamic as the solutions you build. We offer:
- Clear advancement paths—from Senior Consultant to Lead Architect and beyond.
- Access to brighthush training programs, certification sponsorships, and industry conferences.
- Mentorship from seasoned data experts and exposure to high‑impact projects.
- Cross‑functional rotation opportunities to broaden your skill set.
- Regular knowledge‑sharing sessions and internal tech talks.
- Opportunity to contribute to open‑source projects and thought leadership initiatives.
Work Environment & Culture
Our remote‑first culture empowers you to work from anywhere in the USA while staying connected through:
- Flexible work hours that respect work‑life balance.
- Monthly virtual team gatherings and quarterly in‑person retreats.
- A collaborative platform ecosystem (Slack, Teams, Confluence) that keeps communication seamless.
- A culture of transparency, continuous feedback, and recognition.
- Commitment to diversity, equity, and inclusion—every voice matters.
- Access to a global community of experts and peers.
Compensation, Perks, and Benefits
While specific salary ranges are tailored to experience and market conditions, we provide a competitive package that includes:
- Competitive base salary aligned with industry benchmarks.
- Performance‑based bonuses and equity options.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Generous paid time off, parental leave, and flexible sick days.
- Home‑office stipend and tech allowance.
- Unlimited learning budget for courses, certifications, and conferences.
- Wellness programs, mental health resources, and employee assistance programs.
- Annual company retreats and team‑building experiences.
H1B Sponsorship
Historically, brighthush has supported international talent through H1B sponsorships. While we are committed to diversity, sponsorship availability for this role is not guaranteed and will be evaluated on a case‑by‑case basis.
Ready to Shape the Future of Customer Data?
If you’re a seasoned brighthush CDM professional who thrives on solving complex data challenges, loves collaborating with cross‑functional teams, and is eager to make a tangible impact from anywhere in the USA, we want to hear from you. Join brighthush and help us build the next generation of customer‑centric solutions.