Senior Customer Solution Architect – Digital Automation & Industrial IoT Integration Specialist – Driving Innovation, Transformation, and Digital Excellence at brighthush

Introduction: Join the Digital Revolution with brighthush

In today’s hyper‑connected world, every machine, sensor, and process is evolving into a smart, data‑driven asset. The demand for integrated, end‑to‑end solutions that unlock new revenue streams, reduce downtime, and elevate safety is at an all‑time high across manufacturing, energy, healthcare, logistics, and beyond. At brighthush, we are more than a technology vendor; we are the catalyst that turns this vision into reality for the world’s most critical industries.

Our portfolio spans programmable logic controllers (PLCs), supervisory control and data acquisition (SCADA) systems, motion control hardware, secure Industrial Internet of Things (IIoT) platforms, and cloud‑edge analytics—all engineered to deliver tangible business value. With a presence in over 200 countries and a customer base that includes Fortune 500 leaders and nimble startups alike, brighthush has earned a reputation for delivering end‑to‑end solutions that transform processes, empower people, and protect the planet.

Our culture is built on curiosity, collaboration, and continuous learning—values that drive every product, partnership, and people decision. If you are passionate about shaping the future of industrial automation and want to work in an environment that rewards creativity, diversity, and impact, brighthush is the place for you.

Why brighthush is the Place to Grow Your Career

When you join brighthush, you become part of a global movement that is reshaping entire industries. Here’s what sets us apart:

• Access to a world‑class automation and IIoT portfolio deployed in more than 200 countries.
• A remote‑first environment that lets you work from anywhere in the U.S., while staying connected through virtual and in‑person events.
• Opportunities to collaborate with some of the brightest minds in engineering, sales, product strategy, and data science.
• A culture that celebrates diversity, encourages open dialogue, and rewards creativity.
• Clear pathways for career advancement – from Senior Solution Architect to Director of Solution Architecture and beyond.
• Access to cutting‑edge training, certifications, and industry conferences that keep you ahead of the curve.
• A commitment to work‑life balance, flexible schedules, and a supportive, inclusive environment.

Role Overview

As a Senior Customer Solution Architect for brighthush Digital Industries (DI) Automation, you will be the bridge between our advanced automation portfolio and the diverse needs of Inter‑Company Business (ICB) customers across the United States. Your mission is to champion our DI Automation solutions, drive revenue growth, and ensure that every engagement delivers tangible value to our partners. You will collaborate closely with sales, business development, application engineering, and product marketing teams to translate complex technical concepts into clear, compelling business outcomes.

Key Responsibilities

• Advocate & Evangelize – Serve as the primary champion for brighthush DI Automation products and solutions within the ICB ecosystem, tailoring messaging to resonate with each customer segment.
• Opportunity Identification & Pipeline Management – Continuously scan the U.S. ICB market for emerging trends, capture key opportunities, and maintain an accurate, forecast‑ready pipeline that aligns with revenue targets.
• Trusted Advisor – Partner with Sales Account Managers on high‑value pursuits, providing technical insight, solution design, and strategic guidance that positions brighthush as the preferred partner.
• Technical Presentations & Consultations – Deliver engaging product demos, architecture workshops, and solution roadmaps that demonstrate ROI and feasibility to C‑suite executives and engineering teams.
• Cross‑Functional Coordination – Liaise with Regional and Global Product Marketing to capture customer feedback, influence product roadmap, and ensure that our solutions meet evolving market demands.
• Collaboration & Teamwork – Work seamlessly with field and support resources—application engineers, product support specialists, and field service teams—to secure large, multi‑year opportunities.
• Travel & Presence – Travel up to 25% of the time within the U.S. to meet clients, attend industry events, and support on‑site engagements.
• Thought Leadership – Author white papers, case studies, and technical blogs that showcase best practices and thought leadership in industrial automation.
• Mentorship – Coach junior architects and sales engineers, sharing expertise and fostering a culture of continuous improvement.

Essential Qualifications

• Minimum 8 years of experience in industrial manufacturing sales or business development, with a proven track record of meeting or exceeding revenue goals.
• Strong foundational knowledge of brighthush DI Automation products, including PLCs, SCADA, motion control, and industrial IoT platforms.
• Excellent communication skills—both written and verbal—capable of translating technical concepts into business value for diverse audiences.
• Ability to work independently as an individual contributor while collaborating across multiple functional teams.
• Legally authorized to work in the United States on a permanent basis without sponsorship.
• Willingness to travel up to 25% within the U.S. and adapt to a dynamic, client‑centric environment.
• Proficiency in using CRM and sales enablement tools (e.g., brighthush CRM, brighthush Sales Enablement) to manage pipelines and track engagement metrics.
• Strong analytical mindset, with the ability to assess complex systems and propose scalable, cost‑effective solutions.

Preferred Qualifications

• Experience with solution architecture in the industrial automation space, including system integration and end‑to‑end solution design.
• Familiarity with industrial cybersecurity standards (e.g., IEC 62443) and experience implementing secure automation solutions.
• Background in data analytics or industrial IoT, with the ability to leverage data to drive process improvement and predictive maintenance.
• Experience with cloud platforms (e.g., brighthush Cloud, brighthush Edge, brighthush Analytics) and edge computing architectures.
• Demonstrated ability to influence cross‑functional teams and drive consensus on complex technical initiatives.
• Prior experience in a consulting or professional services role, advising large enterprises on digital transformation.

Skills & Competencies

• Strategic Thinking – Ability to see the big picture and align technical solutions with business objectives.
• Customer‑Centric Mindset – Deep empathy for client challenges and a passion for delivering measurable outcomes.
• Technical Fluency – Strong grasp of automation hardware, software, and integration patterns.
• Presentation & Storytelling – Craft compelling narratives that resonate with both technical and non‑technical stakeholders.
• Project Management – Manage multiple concurrent engagements, prioritize tasks, and meet deadlines.
• Collaboration – Thrive in a matrixed environment, building trust with sales, engineering, and marketing teams.
• Adaptability – Quickly adjust to changing priorities, new technologies, and evolving customer needs.
• Leadership Presence – Inspire confidence in clients and internal teams through decisive, informed action.

Career Growth & Learning Opportunities

At brighthush, your professional journey is supported by a robust learning ecosystem. You will have access to:

• Structured onboarding programs that immerse you in our product portfolio, sales processes, and industry dynamics.
• Continuous learning through internal certifications, vendor training, and industry conferences.
• Mentorship from senior architects and leaders who share their expertise and guide your career trajectory.
• Clear advancement pathways—from Senior Solution Architect to Director of Solution Architecture, and beyond—based on performance, impact, and leadership potential.
• Opportunities to transition into related roles such as Product Management, Technical Sales Leadership, or Global Solution Architecture.
• Access to a global network of peers, allowing you to collaborate on cross‑border projects and broaden your perspective.

Work Environment & Company Culture

brighthush fosters a culture of innovation, inclusivity, and agility. Our remote‑first model empowers you to work from anywhere in the U.S., while regular virtual and in‑person gatherings keep the team connected. We celebrate diversity, encourage open dialogue, and reward creativity. As a member of the brighthush family, you will:

• Participate in cross‑functional hackathons that challenge you to solve real‑world problems.
• Engage in monthly “Tech Talks” where engineers and architects share insights and breakthroughs.
• Benefit from a flexible work schedule that supports work‑life balance.
• Contribute to community outreach programs that promote STEM education and sustainability.
• Enjoy a collaborative, flat‑hierarchy environment where ideas are valued and quickly tested.
• Access a vibrant internal community platform for knowledge sharing, peer recognition, and social connection.

Compensation & Benefits

We offer a competitive total rewards package designed to attract, retain, and motivate top talent:

• Base Salary – $91,463 to $156,794 annually, commensurate with experience and performance.
• Performance Incentives – Target bonuses tied to individual and team revenue goals.
• Health & Wellness – Comprehensive medical, dental, and vision plans, along with mental health resources and wellness stipends.
• Retirement & Savings – 401(k) plan with company match, and financial planning support.
• Paid Time Off – Generous vacation, sick leave, and paid holidays.
• Professional Development – Reimbursement for certifications, conferences, and continuing education.
• Employee Assistance Program – Confidential counseling and support services.
• Remote Work Resources – Home office stipend and technology allowances.
• Equity & Stock Options – Opportunity to share in the company’s long‑term success.
• Wellness Programs – Gym memberships, meditation apps, and health challenges.

How to Apply

Ready to shape the future of industrial automation? Submit your application through our careers portal and include a resume that highlights your relevant experience, achievements, and passion for technology. We look forward to learning how you can contribute to brighthush’s mission of delivering sustainable, digital‑first solutions to our customers.

Closing Statement

At brighthush, we don’t just build products; we build partnerships that drive real change. As a Senior Customer Solution Architect, you will be at the forefront of this transformation, turning complex challenges into elegant, high‑impact solutions. If you thrive in a fast‑paced, collaborative environment and are eager to make a tangible difference, we invite you to join our team and help us transform the everyday for industries worldwide.