Senior Data Entry Specialist – Precision Capture & Advanced Document Processing Expert, Customer Service Champion, Data Quality Leader – Remote Data Management & AI‑Driven Analytics at brighthush

About brighthush

brighthush is at the forefront of the data‑first revolution, turning raw, unstructured information into clean, actionable insights that power the next wave of business innovation. Our cloud‑native platform blends AI‑driven extraction, machine‑learning analytics, and real‑time data pipelines to deliver a seamless data experience for startups, mid‑market companies, and Fortune 500 enterprises alike. We believe that data is more than numbers—it’s a narrative that, when captured accurately, unlocks hidden opportunities and fuels growth.

As a fully remote, distributed organization, brighthush offers a dynamic, collaborative environment where every team member is a key contributor. We celebrate curiosity, integrity, and autonomy, and we empower our people to own their work, experiment with new ideas, and drive measurable impact across the organization.

Why This Role Matters

The Senior Data Entry Specialist is the linchpin of our data ecosystem. Your meticulous attention to detail and unwavering commitment to quality ensure that every piece of information is captured correctly, validated, and ready for analysis. By transforming unstructured documents into structured, reliable assets, you directly influence the accuracy of dashboards, predictive models, and compliance reports that our clients rely on.

In a world where data integrity can make or break a business, your role protects regulatory compliance, mitigates operational risk, and opens new revenue streams. You’ll be the first line of defense against data errors, the champion of customer experience, and the steward of our data quality standards.

What You’ll Do

• Capture & Validate Data: Accurately input complex data sets from PDFs, scanned images, handwritten notes, and structured spreadsheets into brighthush systems, ensuring consistency with internal standards and compliance with data governance policies.
• Document Processing: Manage both electronic and hard‑copy documents—scanning, categorizing, and filing them into our secure, searchable database while maintaining strict confidentiality and data integrity.
• Gap Analysis & Issue Resolution: Identify missing or incomplete information, flag discrepancies, and initiate follow‑ups to close data gaps, ensuring 100% data integrity and reducing downstream errors.
• Database Management: Build and maintain a comprehensive, searchable repository of processed documents, enabling quick retrieval for stakeholders across the organization and supporting audit readiness.
• Customer Interaction: Communicate professionally with clients or internal teams to request additional documentation or clarify ambiguous data, ensuring a seamless experience and fostering trust.
• Quality Assurance: Perform regular audits of entered data, correct errors, and implement continuous improvement initiatives to elevate overall data quality and reduce rework.
• Process Improvement: Suggest enhancements to existing workflows, tools, or templates to increase efficiency, reduce errors, and streamline operations, collaborating with cross‑functional teams to pilot and roll out solutions.
• Collaboration & Alignment: Work closely with Operations, IT, and Customer Support teams to align data practices with business objectives and regulatory requirements, ensuring a unified approach to data stewardship.
• Technology Adoption: Evaluate and adopt new data capture technologies—such as OCR engines, AI‑assisted data extraction tools, and automated workflow platforms—to stay ahead of industry trends and improve productivity.
• Documentation & Knowledge Sharing: Create and maintain SOPs, knowledge bases, and training materials that capture best practices, ensuring consistency across the team and facilitating onboarding of new hires.

Essential Qualifications

• High School Diploma or equivalent; additional coursework or certification in data management, information technology, or a related field is a plus.
• Legal authorization to work permanently in the United States without visa sponsorship.
• Successful completion of a criminal background check and drug screening.
• Typing speed of at least 30 words per minute with high accuracy (≥ 98%).
• Strong IT literacy and a proven ability to learn new software quickly, including proficiency with brighthush Office, brighthush Workspace, and data entry platforms.
• Exceptional attention to detail and a meticulous approach to data handling, with a track record of delivering error‑free work under tight deadlines.
• Excellent organizational skills and the capacity to juggle multiple priorities in a fast‑moving environment, demonstrating strong time‑management and prioritization abilities.
• Demonstrated ability to communicate clearly and professionally, both in writing and verbally, with internal stakeholders and external clients.
• Proactive mindset with a willingness to take ownership of tasks, identify bottlenecks, and propose actionable solutions.

Preferred Qualifications

• Experience in a data entry or document processing role within a corporate setting, preferably in a regulated industry such as finance, healthcare, or legal services.
• Familiarity with data management tools such as brighthush’s proprietary spreadsheet platform, brighthush’s cloud productivity suite, and advanced OCR solutions.
• Knowledge of data governance frameworks (e.g., GDPR, CCPA, HIPAA) and experience ensuring compliance in data handling.
• Experience with data quality metrics, dashboards, and continuous improvement methodologies (e.g., Six Sigma, Kaizen).
• Previous exposure to AI‑driven data extraction or machine‑learning pipelines.

Skills & Competencies

• Analytical Thinking: Ability to dissect complex documents, identify key data points, and translate them into structured formats.
• Technical Proficiency: Comfortable navigating multiple software environments, troubleshooting issues, and leveraging automation tools.
• Communication: Clear, concise, and professional in all interactions—written and verbal.
• Problem‑Solving: Quick to diagnose data discrepancies and devise effective solutions.
• Adaptability: Thrives in a fast‑changing, remote setting, adjusting priorities as needed.
• Collaboration: Works seamlessly with cross‑functional teams, sharing insights and best practices.
• Continuous Learning: Eager to stay updated on emerging data technologies and industry trends.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and fostering professional development. As a Senior Data Entry Specialist, you will have the chance to:

• Lead data quality initiatives and mentor junior team members.
• Participate in cross‑departmental projects that shape the future of our platform.
• Earn certifications in data management, AI, or project management through our learning portal.
• Progress into roles such as Data Quality Lead, Process Improvement Manager, or Product Analyst.
• Attend industry conferences, webinars, and workshops—often sponsored by brighthush.

Work Environment & Company Culture

brighthush thrives on a culture of transparency, innovation, and inclusivity. Our remote workforce enjoys:

• Flexible work hours that respect personal life and global time zones.
• Regular virtual town halls, hackathons, and team‑building events.
• A robust internal knowledge base and mentorship program.
• Access to cutting‑edge tools and a commitment to continuous improvement.
• Recognition programs that celebrate both individual and team achievements.

Compensation & Benefits

While specific figures vary based on experience, brighthush offers a competitive salary package that includes:

• Base salary commensurate with industry standards for senior data specialists.
• Performance‑based bonuses tied to data quality metrics and project milestones.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) matching and retirement savings options.
• Paid time off, sick leave, and parental leave policies.
• Professional development stipend and access to online learning platforms.
• Equity or stock‑option opportunities for long‑term contributors.

How to Apply

Ready to bring your precision, passion, and expertise to brighthush? Submit your resume, a brief cover letter highlighting your relevant experience, and any portfolio samples that demonstrate your data entry excellence. We look forward to exploring how you can help shape the future of data‑driven decision making at brighthush.

Closing Statement

At brighthush, we’re not just building a platform—we’re crafting the next generation of data storytelling. As a Senior Data Entry Specialist, you’ll play a pivotal role in ensuring that every narrative we tell is rooted in accuracy and integrity. If you thrive on detail, love problem‑solving, and want to make a tangible impact from anywhere in the world, we invite you to join our mission. Apply today and help us turn data into insight, insight into action, and action into growth.