Senior Director of Sales Operations

Role Description The Senior Director of Sales Operations is a full-time remote role responsible for overseeing sales operations strategy, execution, and continuous improvement across the organization. This role leads the design and optimization of sales processes, drives territory planning and quota setting, and ensures accurate forecasting and pipeline management. The Senior Director partners closely with Sales Leadership, Marketing, Finance, and Customer Success to align go-to-market plans, sales enablement programs, and performance metrics. Day-to-day tasks include managing sales technology and CRM governance, analyzing data to identify trends and opportunities, refining compensation and incentive structures, and developing standardized reporting and dashboards. The role also involves mentoring and managing a sales operations team, supporting new product or service launches, and ensuring that sales teams have the training, tools, and insights needed to meet and exceed revenue goals.

Qualifications

Strong proficiency in Sales and Sales Operations, with experience leading complex sales organizations or supporting large, multi-segment sales teams. Advanced Analytical Skills, including expertise in data analysis, forecasting, KPI development, and translating insights into strategic recommendations. Operations Management and process optimization skills, with a track record of improving efficiency, scalability, and cross-functional alignment. Sales Enablement experience, including developing training programs, playbooks, sales collateral, and tools that increase productivity and effectiveness. Proven leadership experience managing high-performing teams and collaborating with senior executives and cross-functional stakeholders. Deep familiarity with CRM platforms (e.g., Salesforce or similar), sales productivity tools, and business intelligence/reporting systems. Excellent communication, presentation, and stakeholder management skills, with the ability to influence decisions at all levels of the organization. Bachelor’s degree in Business, Finance, Marketing, or related field; an advanced degree (MBA or equivalent) is a plus. Experience in remote or distributed work environments and the ability to work independently while maintaining strong team engagement.