Senior Director of U.S. Customer Engagement, Strategic Alliances & Advocacy – Leading Oncology Stakeholder Engagement at brighthush
About brighthush
brighthush is a pioneering force in the oncology and cell‑therapy landscape, dedicated to transforming the lives of patients with solid tumors. With a robust portfolio that spans innovative tumor infiltrating lymphocyte (TIL) therapies, gene‑edited cellular products, and precision immuno‑oncology solutions, brighthush has established itself as a global leader in delivering cutting‑edge treatments to patients worldwide. Our mission is simple yet profound: to bring hope and tangible outcomes to patients who have exhausted conventional options, by harnessing the power of the immune system to fight cancer.
At brighthush, we believe that scientific excellence must be matched by a deep commitment to patient advocacy, community education, and collaborative partnerships. Our culture is built on transparency, curiosity, and a relentless drive to push the boundaries of what is possible in cancer care. As we expand our pipeline and bring new therapies to market, we are looking for visionary leaders who can amplify our impact through strategic stakeholder engagement and advocacy.
Key Responsibilities
Strategic Stakeholder Engagement
- Design and execute a comprehensive U.S. stakeholder engagement strategy that aligns with brighthush’s corporate and brand objectives, focusing on patient advocacy, professional societies, and oncology thought leaders.
- Build and nurture relationships with national, regional, and local patient advocacy organizations across current and future oncology indications, ensuring that patient voices shape product development and market access.
- Collaborate with cross‑functional teams—Medical Affairs, Commercial, Clinical Development, Corporate Communications—to synchronize engagement activities and maximize impact.
- Develop and maintain stakeholder maps, engagement plans, and account intelligence to support strategic decision‑making and resource allocation.
- Lead the planning and execution of regional society meetings, advocacy events, and oncology conferences, representing brighthush at major national and specialty congresses such as ASCO, ASTCT, SITC, SSO, IASLC WCLC, and CHEST.
Thought Leader & Professional Society Collaboration
- Identify, engage, and sustain relationships with community and academic oncology experts across melanoma, lung cancer, sarcoma, and emerging solid tumor indications.
- Build a strategic lung cancer stakeholder network that includes thoracic oncologists, pulmonologists, thoracic surgeons, and related specialists to support pipeline development and launch readiness.
- Leverage emerging and established thought leaders to drive clinical trial awareness, facilitate early adoption, and support post‑launch market penetration.
- Coordinate with Medical Affairs and Commercial teams to align stakeholder engagement initiatives with product positioning and messaging.
Data‑Driven Insight & Continuous Improvement
- Collect, analyze, and disseminate stakeholder insights to inform business strategy, customer engagement planning, and patient support programs.
- Monitor oncology, immuno‑oncology, and cell‑therapy trends, identifying opportunities and barriers that affect patient access, referral pathways, and treatment adoption.
- Support annual planning, budget management, and measurement of stakeholder engagement effectiveness, ensuring alignment with brighthush’s strategic goals.
- Provide actionable regional insights and recommendations to senior leadership, influencing enterprise strategy and future investment decisions.
Essential Qualifications
- Bachelor’s degree in a relevant field (e.g., life sciences, business, public health).
- 10+ years of experience in biotechnology, pharmaceuticals, oncology, advocacy, or customer engagement within a regulated healthcare environment.
- Proven track record of building and managing relationships with advocacy organizations, healthcare professionals, key opinion leaders, and treatment centers.
- Deep knowledge of oncology, with a strong preference for experience in melanoma, lung cancer, sarcoma, immuno‑oncology, or cell‑therapy.
- Experience supporting product launches, market development initiatives, or late‑stage pipeline programs.
- Exceptional relationship‑building, communication, and influencing skills.
- Demonstrated ability to navigate matrixed organizations and drive execution through cross‑functional partnerships.
- Strategic thinker with strong stakeholder management and project leadership capabilities.
- Thrives in a fast‑paced, highly regulated environment, maintaining composure under pressure.
Preferred Qualifications
- Advanced degree (MBA, MPH, MS, PharmD, PhD, or equivalent).
- Experience working with oncology advocacy organizations and professional societies.
- Track record of building thought leader networks and stakeholder engagement strategies that support oncology product launches or pipeline development.
Skills & Competencies
- Strategic Vision: Ability to translate corporate objectives into actionable engagement plans.
- Stakeholder Management: Skilled at mapping, prioritizing, and nurturing relationships across diverse audiences.
- Communication Excellence: Clear, persuasive, and adaptable communication style for internal and external audiences.
- Analytical Acumen: Proficient in data analysis, trend identification, and insight generation.
- Project Leadership: Proven ability to lead cross‑functional initiatives, manage timelines, and deliver results.
- Regulatory & Compliance Awareness: Deep understanding of legal, regulatory, and ethical standards governing stakeholder engagement.
- Adaptability: Comfortable navigating change, ambiguity, and evolving market dynamics.
Career Growth & Learning Opportunities
At brighthush, your career trajectory is as dynamic as the science we champion. The Senior Director role offers a platform to:
- Lead high‑impact initiatives that shape the future of oncology care.
- Collaborate with senior leaders across the organization, gaining exposure to strategic decision‑making at the highest level.
- Participate in executive‑level stakeholder engagements, enhancing your professional network and industry influence.
- Access continuous learning programs, including leadership development, industry conferences, and specialized oncology training.
- Contribute to brighthush’s global strategy, potentially advancing to regional or global leadership roles.
Work Environment & Culture
brighthush fosters a culture of inclusion, innovation, and collaboration. Our hybrid work model blends the flexibility of remote work with the camaraderie of in‑office collaboration. You will be part of a multidisciplinary team that values diverse perspectives, encourages open dialogue, and rewards creative problem‑solving. We celebrate our successes together and are committed to creating a supportive environment where every team member can thrive.
Compensation & Benefits
We offer a competitive total rewards package that reflects your experience, expertise, and the value you bring to brighthush. The base salary range for this role is $235,000 – $255,000 USD per year, with additional performance‑based incentives and equity opportunities. In addition, you will receive:
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off, including vacation, sick leave, and holidays.
- Flexible work arrangements and remote work options.
- Professional development budget and tuition reimbursement.
- Employee wellness programs and resources.
How to Apply
Ready to make a lasting impact on patient lives and shape the future of oncology? Submit your application today and join a team that is redefining cancer care. We are an equal‑opportunity employer and celebrate diversity in all its forms. If you need assistance or accommodations during the application process, please contact our recruitment team at [email protected].
We look forward to exploring how your expertise and passion can help drive brighthush’s mission forward.
Travel Commitment: Up to 50% within the United States.
Location: Hybrid – remote work with occasional in‑office collaboration.
Apply now and become a catalyst for change at brighthush.
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