Senior Epic Analyst

Additional Position Details - FTE: 1.0 | Full Time | Primarily Mon - Fri / 8AM - 5PM - Pacific Standard Time - Salary Range: $92,809.60- $127,601.76 annually - PLEASE NOTE: This is a remote position. Candidates will be required to have reliable broadband internet and personal cell phone service. Remote work may include working day-to-day operations during Pacific Standard business hours or online training. - This position will be expected to take 24/7 on-call support for a week at a time in rotation with the other members of the team. - On-call rotation will begin when the staff member and Team Lead feel the level of skill has been achieved to triage and support end user critical needs. Position Summary - The Epic Analyst designs, analyzes, develops, tests, implements, and/or provides tier two technical assistance of assigned system applications. - In this role, the Epic Analyst consults with Epic representatives, application coordinators, supervisors and end users to configure and build Epic software and applications to meet organizational and client needs; troubleshoots problems, offers solutions and recommends a course of action to address the issues and needs of the end user and to achieve client and/or hospital specifications for Epic applications; and develops and modifies procedures to solve complex data processing problems and/or prepare detailed specifications from which programs will be written. - Please Note: This position is for the Epic HB Team and prior experience is required. Position Qualifications Education - Bachelor’s degree in computer science or related field, or equivalent in education and/or experience is required Experience - At least 5 years of collective experience as an Epic Associate Analyst and/or Epic Analyst, with a proven ability to analyze processes, solve problems, and contribute to the improvement of systems and solutions in a professional setting is required - Experience with Microsoft Office programs (Word, Excel, PowerPoint) required. Certifications - The candidate is required to hold at least two Epic Certifications/Accreditations/Proficiencies across applications. - Will be required to complete annual Epic recertification requirements (all levels). Knowledge, Skill, and Abilities - Ability to exercise discretion and independent judgment in a variety of decision-making scenarios. - Ability to work independently with little or no day-to-day supervision. - Ability to conceptualize the visual effect of the product and how it will be used. - Comfortable presenting in front of a group. - Good attention to detail and ability to probe for information to fully understand the needs of the customer. - Ability to solve problems and troubleshoot issues with a ‘can do’ attitude. - Strong organizational and prioritizing skills. - Ability to be a self-starter and work independently, but also know when to escalate issues. - Ability to work within a team and to manage conflict. - Excellent written and verbal communication skills. Total Rewards - We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including: - Competitive Pay: Hourly and salaried positions earn market-based compensation. - Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire. - Retirement Savings: Employer-sponsored retirement plan with company contribution and match. - Paid Time Off: Generous ETO for part-time and above employees. - Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program - Additional Benefits: Life insurance, disability coverage, and employee assistance programs. At Asante, we are guided by our values: - Excellence - Respect - Honesty - Service - Teamwork Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.