Senior IT Virtual Assistant Technologist
Job Title: Senior IT Virtual Assistant Technologist Location: US Remote Work Arrangement: Remote Employment Type: Contract Duration: 6+ Months Domain: Manufacturing Pay Rate: $40.00/hr W2 | $50.00/hr C2C Application Deadline: October 20, 2026 SKILLS REQUIRED Primary (Must-Have): Conversational AI Platforms | Teneo.AI (Studio & Engine) | Dialogflow | Rasa | Amazon Lex Full-Stack Development | Node.js | TypeScript | Vue.js | Socket.IO Cloud Infrastructure | AWS (ECS, Fargate, RDS, PostgreSQL, S3, CloudFront, CloudFormation) API Engineering | REST API Development | Integration with LLMs & Azure AI Services DevOps & Containerization | Docker | Git | CI/CD (Jenkins / GitHub Actions) Secondary (Good to Have) Generative AI & Large Language Model (LLM) Integration Network Infrastructure | DNS Configuration | F5 Load Balancers | Firewalls Contact Center Cloud Technology Integration Teneo Query Language (TQL) | Teneo Certification Production Support | System Design | Agile Development Methodology POSITION OVERVIEW The Senior IT Virtual Assistant Technologist sits within the Enterprise IT & Automation Division, reporting to the IT Technologist Stakeholders and Product Leadership. This professional solves complex enterprise communication and automation challenges by designing, building, and maintaining secure, scalable conversational AI solutions across Global Manufacturing Tenants. By engineering robust middleware, front-end chat interfaces, and cloud-native backend infrastructure, this role drives seamless digital interactions and operational efficiency across the enterprise. ROLES & RESPONSIBILITIES Design, build, and deploy intelligent conversational flows and virtual assistants using Teneo.AI (Teneo Studio/Engine) or comparable platforms such as Dialogflow, Rasa, or Amazon Lex. Develop and maintain middleware components and front-end Web Chat widgets utilizing Node.js, TypeScript, Vue.js, and Socket.IO. Architect and manage cloud-native AWS infrastructure using ECS, Fargate, RDS PostgreSQL, S3, CloudFront, and CloudFormation scripts. Integrate virtual assistants with enterprise applications, Azure AI Services, and Large Language Models (LLMs) via RESTful APIs. Monitor platform performance and health, troubleshoot complex system errors, and collaborate with network teams on DNS and F5 load balancing configurations. BENEFITS Medical | Dental | Vision | 401(k) EEOC Compliance We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. DISCLAIMER AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.