Senior Manager of Compliance Governance

Who you are 8+ years of experience in compliance or risk management at a fintech, bank, or other regulated financial institution, including 3+ years leading teams Hands-on experience owning core CMS components, such as compliance risk assessment, policy governance, training, compliance reporting, or issues management Experience leading or playing a central role in regulatory examinations, including managing requests, engaging with examiners, and responding to findings Broad knowledge of banking regulations, including consumer protection and BSA/AML, sufficient to provide credible challenge with subject matter experts Demonstrated ability to present compliance programs to, and persuade, executive leadership, Board committees, banking partners, and regulators Pragmatic judgment, with the ability to tell which framework requirements are non-negotiable and which can be tailored to the business Strong understanding of 1LOD/2LOD roles and how Compliance should govern, challenge, and partner with the business Proficient with AI tools, or eager to get there, to drive efficiency in compliance work Willingness to roll up your sleeves, with a high quality bar and a strong sense of ownership Excellent written and verbal communication skills CRCM or a comparable compliance certification Familiarity with enterprise and operational risk management frameworks Experience with GRC platforms and compliance automation What the job involves We're hiring a Senior Manager, Compliance Governance to lead the core programs of Mercury's Compliance Management System: compliance risk assessment, enterprise policy governance, enterprise compliance training, and compliance reporting, along with oversight of compliance issues This leader will mature these programs to meet the expectations of a regulated bank and lead them through regulatory examinations Mercury has obtained a provisional national bank charter and is currently building towards final approval This role is well-suited for someone who knows what regulators expect from a CMS and can adapt established frameworks to how Mercury actually operates The individual will lead a team of compliance professionals, be a key leader within Mercury's Compliance team, and operate in a highly collaborative environment The role involves especially close coordination across the Compliance function, with partnership with Enterprise Risk, Legal, Internal Audit, executive leadership, and our banking partners Lead and develop the Compliance Governance team: set priorities, hold a high bar, and develop your team’s capabilities Own the compliance risk assessment, including methodology, execution, and alignment with Mercury's enterprise risk framework Own enterprise policy governance: the policy lifecycle, standards, and ownership across Mercury Own enterprise compliance training: a risk-based curriculum that measures whether training works, not just whether people completed it Oversee compliance issues within Mercury's enterprise issues management program, partnering with Enterprise Risk Management on identification, remediation, and validation Design and deliver compliance reporting to executive leadership and governance committees, with metrics that show whether programs are working Support exam and audit readiness for the CMS Provide credible challenge across the business and escalate when it's warranted Use technology and automation to make governance programs scalable, measurable, and less manual Partner across Compliance (Advisory, Oversight & Monitoring, Financial Crimes) and with Risk, Legal, and Internal Audit

Benefits

Health, dental, & vision 12+ weeks of paid parental leave $600 USD custom WFH equipment setup Unlimited vacation policy (with a mandatory minimum) Annual $1K learning & development budget Paid 6-week sabbatical after the 5-year mark Weekly $100 food budget Monthly $100 wellness budget Monthly $50 cellphone reimbursement Pet-friendly offices with free tea and beverages, plus lunch and snacks Unlimited vacation policy (with a mandatory minimum) Retirement matching up to 4% of base salary (401K/RRSP) Inclusive fertility, hormonal health, and family-forming benefits through Carrot Fertility