Senior Manager, Operations and Supply Chain

Job Description:

• Oversee initial purchase order creation, cost and royalty entry, and launch calendar management within Merchandising Operations.
• Own mid-season purchase order updates in NetSuite and communicate changes to relevant partners.
• Manage purchase order tracking across Nike North America, Nike EMEA, JR286, and distribution partners across geographies.
• Drive resolution of order discrepancies and delivery delays.
• Own purchase order submission through SPS and confirm successful transmission and functional acknowledgment.
• Troubleshoot failed or rejected EDI transmissions with SKIMS Tech and external partners.
• Lead end-to-end purchase order reconciliation from Planning handoff through partner confirmation and delivery.
• Serve as the primary operational liaison between SKIMS Planning, internal Logistics, and external operations and logistics teams.
• Drive operational launch readiness across channels and geographies, ensuring product setup, pricing, and inventory availability align with launch timelines.
• Maintain consolidated visibility into purchase order status, delivery readiness, and outstanding launch requirements.
• Collect and validate customs and product information, including care, content, country of origin, manufacturer, and manufacturer address.
• Coordinate product data entry and setup in NetSuite.
• Manage product data cleanup and maintain accurate information across systems, including UPC codes, style numbers, color codes, and sizing.
• Gather international MSRP information and develop pricing templates.
• Build and maintain SOPs for product data collection, purchase order management, EDI submissions, reconciliation, and pricing.
• Establish responsibilities, handoffs, deadlines, and escalation paths across internal and external teams.
• Coordinate merchandising and supply chain requirements for systems improvements and new distribution partner onboarding.
• Define and track operational performance measures and lead cross-functional operational reviews.

Requirements:

• 7+ years of experience in merchandising operations, order management, supply chain, or a related function, ideally within apparel, retail, or consumer products.
• NetSuite experience required, with strong working knowledge of purchase order management and product data maintenance.
• Looker experience preferred.
• Experience with SPS Commerce or similar EDI platforms, including transmission troubleshooting and acknowledgment tracking.
• Demonstrated experience managing complex workflows across international partners, regions, and distribution channels.
• Strong understanding of supply chain and logistics processes and their impact on product availability and launch timing.
• Experience working with complex style, color, and size assortments and maintaining accurate product data across systems.
• Strong Excel and data reconciliation skills, with the ability to identify discrepancies across large datasets.
• Proven ability to build processes, document SOPs, and drive cross-functional improvements.
• Clear communication and relationship management skills, with the ability to influence partners and drive resolution.
• Ability to balance hands-on execution with longer-term process development in a fast-paced, growing business.

Benefits:

• Up to 100% Company Paid Healthcare (medical, dental, vision)
• Kind Body Fertility Benefits
• 401(k) savings plan with up to 4% match
• Unlimited PTO
• Full Access to LinkedIn learning
• Employee Discounts
• Free weekly catered lunch at HQ – M/T/W/Th
• Dog-Friendly office on a Thursday and Friday
• Free Swag Giveaways
• Annual Holiday Party
• Annual Summer Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages