Senior National Rental Customer Development Manager – Leading Strategic Growth, Retention, and Profitability for Premier Fleet Partners Across West & Central Regions at brighthush

About brighthush

brighthush is a trailblazer in the transportation and logistics arena, redefining how businesses move goods and people across North America and beyond. With a legacy that stretches back more than seventy years, we have evolved from a regional freight broker into a global provider of integrated fleet management, freight brokerage, and supply‑chain solutions. Our success is built on three pillars: relentless innovation, customer‑centric service, and a culture that empowers every employee to make a difference.

We harness cutting‑edge technology—advanced analytics, AI‑driven route optimization, and real‑time telematics—to deliver cost‑effective, sustainable, and highly reliable transportation solutions. Our clients range from small businesses to Fortune 500 enterprises, and we pride ourselves on being the partner that helps them stay ahead of market shifts, regulatory changes, and evolving customer expectations.

At brighthush, we believe that the future of mobility is collaborative, data‑driven, and environmentally responsible. Our mission is simple yet powerful: to empower our clients to move their businesses forward by providing the most efficient, cost‑effective, and sustainable transportation solutions on the market.

Why Join brighthush?

• Impactful Work: Your decisions directly influence the profitability and growth of our largest accounts.
• Career Growth: brighthush offers a clear career ladder, mentorship programs, and cross‑functional learning opportunities.
• Innovative Culture: We invest heavily in technology, data analytics, and sustainability initiatives that set industry standards.
• Inclusive Environment: Diversity, equity, and inclusion are core to our values, and we celebrate a culture of belonging.
• Work‑Life Balance: Remote‑first flexibility paired with regular in‑person collaboration ensures you stay connected while enjoying personal time.

Role Overview

The Senior National Rental Customer Development Manager (NRCDM) is a 100% sales‑focused role that sits at the heart of our national account strategy. You will manage a portfolio of high‑value rental accounts across the West and Central regions, acting as the trusted advisor to fleet leaders. Your mission is to help clients optimize their vehicle fleets, reduce operating costs, and achieve strategic business objectives—all while driving new revenue opportunities for brighthush.

Success in this role is measured by your ability to retain existing customers, grow wallet share, and consistently exceed revenue and retention targets. You will be a key player in shaping the future of fleet management for our most valuable partners.

Key Responsibilities

• Manage a portfolio of approximately 100 top national rental accounts, ensuring high levels of satisfaction and retention.
• Develop and execute customized sales plans and communication strategies for each account, aligning with their business goals.
• Identify and capitalize on opportunities to increase wallet share, including cross‑selling of additional vehicle types, technology solutions, and value‑added services.
• Schedule and lead face‑to‑face meetings, virtual conferences, and on‑site visits, building strong relationships at all organizational levels.
• Conduct annual business reviews with key stakeholders, presenting performance metrics, renewal strategies, and growth roadmaps.
• Analyze account profitability, market trends, and competitive dynamics to inform strategic decision‑making.
• Collaborate with Rental Account Managers (RAMs) to coach, mentor, and develop their sales capabilities.
• Represent brighthush at industry events, trade shows, and customer forums to strengthen brand presence and network with prospects.
• Maintain accurate forecasting, pipeline management, and reporting in our CRM system.
• Perform additional duties as assigned by the regional sales leadership.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field.
• Minimum of 5 years of progressive sales experience in the transportation, logistics, or fleet management industry.
• Demonstrated track record of consistently meeting or exceeding sales quotas.
• Prior experience as a Rental Manager, Rental Account Manager, or Business Development Manager on the lease side is highly preferred.
• Strong understanding of fleet operations, vehicle leasing, and transportation economics.
• Excellent verbal and written communication skills, with the ability to influence decision makers.
• Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office Suite.
• Valid driver’s license and a clean driving record.

Preferred Qualifications

• Advanced degree (MBA or equivalent) or relevant industry certifications (e.g., Certified Transportation Professional).
• Experience managing a national or multi‑region account portfolio.
• Knowledge of brighthush’s rental products, technology solutions, and service offerings.
• Proven ability to coach and develop junior sales talent.
• Fluency in additional languages (Spanish, French, Mandarin) is a plus.

Skills & Competencies

• Self‑Motivation & Initiative: Ability to identify opportunities and act independently without constant supervision.
• Organizational Excellence: Masterful time management, multitasking, and prioritization skills.
• Problem‑Solving: Analytical mindset with a track record of turning challenges into growth opportunities.
• Relationship Building: Strong interpersonal skills to build trust with customers, peers, and senior leaders.
• Coaching & Development: Passion for mentoring and developing the next generation of sales leaders.
• Adaptability: Thrives in a fast‑paced, evolving environment with frequent travel.
• Detail Orientation: Commitment to accuracy and follow‑through on commitments.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As an NRCDM, you will have access to:

• Structured onboarding and continuous learning programs covering product knowledge, sales techniques, and industry trends.
• Mentorship from senior sales leaders and cross‑functional experts.
• Opportunities to transition into regional sales leadership, account management, or product development roles.
• Annual performance reviews that align your goals with the company’s strategic objectives.
• Access to industry conferences, webinars, and internal knowledge‑sharing sessions.

Work Environment & Culture

brighthush fosters a culture of respect, collaboration, and shared pride. We celebrate innovation, safety, and customer success. Our team values transparency, continuous improvement, and a healthy work‑life balance. As a remote‑first organization, we provide the flexibility to work from home while encouraging regular in‑person collaboration during key events and client visits.

Compensation & Benefits

We offer a competitive total rewards package that includes:

• Base salary of $70,000 per year, plus uncapped commission based on performance.
• Realistic first‑year earnings potential averaging $115,000, with the opportunity for higher upside.
• Comprehensive health, dental, vision, life, and disability insurance.
• Paid time off for vacation, sick leave, bereavement, and parental leave.
• 401(k) retirement plan with employer match.
• Discount on brighthushShares and other employee benefit programs.
• Mileage reimbursement for all business travel.
• Choice of a company‑provided mobile phone or a $35/month phone stipend.

Travel & Location

The NRCDM role is a remote position with significant travel requirements. Candidates located in the West or Central regions are preferred. Expect 60–75% travel, including frequent overnight stays, with an average of two out of every three weeks spent on the road meeting with customers.

How to Apply

Ready to take the next step in your sales career? Submit your application through the brighthush careers portal. If you are a current brighthush employee, please log in to Workday and apply using the internal process.

Closing Statement

As a Senior National Rental Customer Development Manager at brighthush, you will be at the forefront of driving growth for our most valuable accounts. Your expertise will shape the future of fleet management across the West and Central regions, while you enjoy a rewarding career path, competitive compensation, and a culture that values your voice and success. Join us and help build the future of transportation together.