Senior Nutrition Data Entry Specialist – Remote Data Integrity Champion & Client Success Leader Driving Healthcare Nutrition Innovation at brighthush – Empowering Global Clinical Nutrition Teams
About brighthush
brighthush is a pioneering force at the crossroads of nutrition science and health informatics. Our cloud‑based platform seamlessly integrates electronic health records, foodservice operations, and clinical decision‑support tools into one intuitive ecosystem. By doing so, we empower hospitals, long‑term care facilities, and community health programs to design personalized, evidence‑based nutrition plans that elevate patient outcomes and streamline everyday workflows. With a global footprint spanning more than 1,200 institutions, brighthush has earned a reputation for reliability, innovation, and an unwavering focus on client success.
We thrive on a culture that blends cutting‑edge technology, collaborative teamwork, and a genuine passion for improving patient care. Our remote‑first model gives talented professionals the freedom to work from anywhere while staying connected through daily stand‑ups, virtual workshops, and a vibrant internal community. If you are driven by data, inspired by nutrition science, and eager to make a tangible impact on patient health, brighthush is the place where your expertise will shine.
Why brighthush Leads the Nutrition Informatics Landscape
In an era where data drives clinical decisions, brighthush stands out by providing a unified, user‑friendly platform that translates complex nutritional data into actionable insights. Our proprietary VST Suite™ harnesses advanced analytics, real‑time dashboards, and automated reporting to empower dietitians and clinicians to deliver safe, personalized nutrition plans. By partnering with leading healthcare organizations, we continuously refine our tools to meet evolving regulatory standards and emerging clinical research.
As a member of our team, you will be part of a mission that goes beyond software – you will be shaping the future of patient care, one data point at a time.
Your Impact as a Nutrition Data Entry Specialist
In this role, you will serve as the linchpin between our clients and the VST Suite™ platform. Your day‑to‑day tasks will include meticulous data capture, proactive client collaboration, and continuous process improvement—all while ensuring the highest standards of data integrity and client satisfaction. Every line of data you enter directly supports clinicians and dietitians in delivering safe, personalized nutrition plans that can change lives.
Key Responsibilities
- Data Capture & Validation: Accurately enter client data into the VST Suite™ application or Excel spreadsheets, ensuring 100% integrity and adherence to project timelines.
- Client Collaboration: Communicate directly with dietitians, nutritionists, and IT staff to clarify data requirements, resolve discrepancies, and recommend structural database improvements.
- Ticketing & Documentation: Log all support tickets, troubleshooting steps, and resolution notes in the VST ticketing system, maintaining a clear audit trail.
- Project Status Reporting: Prepare concise status updates for the Director of Data Informatics, and present them during the weekly implementation calls.
- On‑Call Support: Participate in a rotating 24/7 on‑call schedule, providing rapid response to client emergencies, including holidays and weekends.
- Travel & On‑Site Engagement: Travel to client sites (25%+ of your time) for implementation, training, and system integration, often requiring overnight stays and occasional weekend trips.
- Time Tracking & Productivity: Log hours accurately in the VST time‑tracking system, ensuring compliance with internal reporting standards.
- Continuous Improvement: Identify process bottlenecks, propose automation or workflow enhancements, and collaborate with cross‑functional teams to implement solutions.
- Quality Assurance: Conduct regular audits of entered data, flag inconsistencies, and work with clients to rectify errors before they impact clinical workflows.
- Stakeholder Engagement: Build strong relationships with client stakeholders, gathering feedback to inform product enhancements and support strategies.
- Data Governance: Ensure all data handling complies with HIPAA, GDPR, and other relevant privacy regulations, maintaining strict confidentiality.
- Training & Enablement: Develop and deliver training materials for new clients, ensuring smooth onboarding and adoption of the VST Suite™ platform.
Essential Qualifications
- Bachelor’s Degree: In Nutrition, Dietetics, Health Informatics, Computer Science, or a related field.
- Proficiency in Microsoft Office: Advanced skills in Word, Excel, Project, and Outlook.
- Strong Communication: Exceptional verbal and written communication skills, capable of translating technical data into client‑friendly language.
- Organizational Excellence: Ability to manage multiple tasks, prioritize deadlines, and maintain meticulous attention to detail.
- Client‑Focused Mindset: Demonstrated experience in delivering high‑quality support to healthcare or foodservice clients.
- Integrity & Accountability: Commitment to completing tasks within specified timeframes and upholding data confidentiality.
- Team Collaboration: Proven ability to work effectively with cross‑functional teams, including developers, project managers, and client stakeholders.
- Adaptability: Comfortable adjusting to changing priorities, new technologies, and evolving client needs.
- Self‑Motivation: Proactive in identifying issues, proposing solutions, and taking ownership of projects.
Preferred Qualifications
- Accredited Dietetics Program: Completion of a recognized dietetics program or certification (e.g., RD, RDN).
- Food Service Systems Experience: Familiarity with hospital or institutional foodservice software platforms.
- Hospital Food Service Background: Prior work in a hospital or long‑term care foodservice environment.
- Data Analytics Exposure: Experience with data validation, ETL processes, or basic SQL queries.
- Project Management Tools: Knowledge of Agile or Scrum methodologies and tools like Jira or Trello.
Skills & Competencies for Success
- Data Integrity & Quality Assurance
- Client Relationship Management
- Problem‑Solving & Critical Thinking
- Time Management & Prioritization
- Technical Literacy (Excel, VST Suite™, Ticketing Systems)
- Effective Written & Oral Communication
- Team Collaboration & Cross‑Functional Coordination
- Adaptability to Remote Work Dynamics
- Commitment to Continuous Learning
Career Growth & Learning Opportunities
At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Nutrition Data Entry Specialist, you will have the opportunity to:
- Progress to a Senior Data Analyst or Project Coordinator role, overseeing larger client portfolios.
- Earn certifications in data management, nutrition informatics, or project management.
- Participate in internal hackathons and innovation challenges to shape future product features.
- Mentor new hires and share best practices across the organization.
- Attend industry conferences, webinars, and workshops at no cost.
- Take on leadership responsibilities in cross‑departmental initiatives.
- Explore opportunities in product development, data science, or client success management.
Work Environment & Culture
brighthush fosters a collaborative, inclusive, and high‑energy environment. Even though we operate remotely, we maintain:
- Daily stand‑ups and weekly team syncs to keep everyone aligned.
- Virtual coffee breaks and social channels for informal interactions.
- Annual in‑person retreats to strengthen team bonds.
- Open‑door policies that encourage feedback and innovation.
- Flexible work hours to accommodate different time zones and personal commitments.
- Recognition programs that celebrate milestones and exceptional contributions.
- Access to a digital library of industry research, best‑practice guides, and training modules.
Compensation, Perks, and Benefits
- Competitive Salary: $40,000 – $62,000 per year, commensurate with experience.
- Performance Bonuses: Quarterly bonuses tied to client satisfaction and project milestones.
- Health & Wellness: Comprehensive medical, dental, and vision plans, plus a wellness stipend.
- Paid Time Off (PTO) and flexible sick leave.
- Travel Allowance: Reimbursement for mileage, lodging, and meals during client visits.
- Technology Stipend: Equipment and software to support remote work.
- Professional Development: Reimbursement for courses, certifications, and conferences.
- Employee Assistance Program (EAP) and mental health resources.
- Access to a company‑wide mentorship program.
- Annual performance reviews with clear feedback and growth plans.
How to Apply
Ready to bring your data expertise, client‑centric mindset, and passion for nutrition to a forward‑thinking organization? Submit your resume and a brief cover letter outlining your relevant experience and why you’re excited about this role.
Ready to join the brighthush team? and help us shape the future of healthcare nutrition.
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