Remote Position
Senior Operations Manager
π Remote Β· United States
πΌ Full-time
This is a remote position.
This is a position within Haldren and not with one of its clients. The Senior Operations Manager is a senior leader for Haldren in United States, working from Houston. The role shapes strategy, develops leaders, and drives performance through well-defined operating rhythms. The position partners closely with cross-functional executives to manage risk and accelerate growth. Key Responsibilities- Manage budgets, vendors, and external partners to meet targets and service levels.
- Partner with Sales, Finance, Operations, and Technology leaders to resolve blockers.
- Improve end-to-end operational performance, including capacity planning and process optimization.
- Define KPIs and cadence for reviews; report progress with actionable insights.
- Set a clear strategy, operating model, and annual plan aligned to country priorities.
- Drive continuous improvement and ensure compliance with applicable standards and policies.
- Lead, coach, and develop a high-performing team, including succession planning.
- Establish risk management practices and escalate issues early with clear mitigation plans.
Requirements
- 10+ years of progressive leadership experience, including managing managers.
- Background in operational excellence (Lean/Six Sigma) and multi-site performance management.
- Proven ability to build strategy, translate it into execution plans, and deliver measurable outcomes.
- Comfortable working in a fast-paced environment with distributed teams.
- Experience with budgeting, vendor management, and KPI-driven operating rhythms.
- Bachelorβs degree or equivalent experience; advanced degree is an advantage.
- Strong stakeholder management and communication skills with senior internal partners.
Benefits
- Salary: $150,000-$195,000
- Performance-linked bonus opportunity (role-dependent).
- Opportunities for professional growth through leadership development and internal mobility.
- Flat management structure with direct access to decision-makers.
- Open communication environment.
- Full medical coverage.
- Flexible work arrangements where role and local practice permit.
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