Senior People Operations Coordinator, Claude Corps

This is a Fully Remote Job About Our Client: The organization operates in the education and workforce development sector, focusing on training college computer science students and preparing individuals for careers in AI. It addresses the challenge of technical talent development in a rapidly evolving technology landscape by providing scalable training programs and partnerships with leading tech companies. The initiative has reached over 50,000 students across more than 1,000 universities and is expanding to meet the demands of AI-driven workforce changes. About the Opportunity: The SENIOR PEOPLE OPERATIONS COORDINATOR for Claude Corps manages day-to-day onboarding processes for early-career fellows placed in nonprofits, government, and public-interest organizations. This role ensures accurate, timely completion of employment steps, supports fellow experience through clear communication, and collaborates with multiple teams to maintain operational efficiency. The position is critical for scaling onboarding operations and sustaining the program's impact. Responsibilities: Manage onboarding processes including offer tracking, background checks, I-9 verification, employee data collection, HRIS setup, and benefits enrollment Track and ensure completion of employment steps and deadlines to prepare fellows for timely start Maintain centralized onboarding trackers and identify issues requiring escalation Coordinate with Finance and escalate compliance-related concerns Serve as primary contact for onboarding questions, providing clear and supportive communication Resolve routine inquiries and collaborate with HR partners on benefits and policies Manage HR communications with discretion and thoroughness Maintain accurate employee records, process documentation, and onboarding resources Support offboarding and record maintenance between cohorts Develop repeatable workflows to support growing cohorts and team scalability Utilize AI and automation tools to enhance efficiency and accuracy Requirements: Experience managing high-volume onboarding or HR processes with time sensitivity Familiarity with HRIS or PEO systems and quick adaptability to new tools Strong organizational skills with attention to detail in record-keeping and deadline management Clear and empathetic communication skills for positive employee interactions Sound judgment in handling confidential information and escalating sensitive matters Experience applying AI or automation to streamline workflows Proactive, service-oriented mindset with ability to manage multiple priorities in a fast-paced setting Pay Range and Compensation Package: Annual salary range of $65,000 to $85,000, determined by experience and skills Benefits & Perks: Medical, dental, and vision insurance with 90% employer coverage for employees and dependents Employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program 401(k) retirement plan Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.