Senior Pharmacy Data Entry Technician – Precision Prescription Processing, Patient Care Support, Remote Innovation, and 100% Employee‑Owned Healthcare at brighthush

About brighthush

brighthush is not just a healthcare company; it’s a movement dedicated to elevating the quality of life for seniors across the United States. As a 100 % employee‑owned organization, every team member has a direct stake in our mission, culture, and financial success. With more than twenty years of experience in geriatric pharmacy services, we partner with senior‑living communities, assisted‑living facilities, and post‑acute care providers to deliver safe, accurate, and timely medication management. Our remote‑first philosophy empowers you to work from anywhere while staying connected through cutting‑edge technology and a supportive virtual community.

Position Summary

We are looking for a meticulous, tech‑savvy Senior Pharmacy Data Entry Technician to become the backbone of our prescription processing workflow. In this role, you will ensure that every medication order is entered accurately, verified, and dispatched with the highest level of compliance and customer service. You will collaborate with physicians, pharmacists, and senior‑care staff to resolve discrepancies, maintain audit trails, and uphold the integrity of our electronic health record system.

Why This Role Matters

Every prescription you process directly impacts a senior’s health and well‑being. Your precision safeguards against medication errors, protects patients from adverse drug interactions, and supports the clinical teams that rely on accurate data to make informed decisions. By joining brighthush, you become a critical link in a chain that delivers compassionate, evidence‑based care to some of the most vulnerable members of our society.

Key Responsibilities

• Prescription Data Entry: Accurately input new and refill prescriptions into our pharmacy management system, ensuring correct dosage, frequency, and patient information.
• Verification & Eligibility Checks: Confirm patient eligibility, insurance coverage, and drug interactions before processing orders.
• Physician & Client Communication: Reach out to prescribers and clients for clarification, authorization, or verification of orders as needed.
• Document all correspondence and follow‑ups in the system to maintain a clear audit trail.
• Prepare and submit audit sheets, providing feedback to management on process improvements.
• Handle incomplete or rejected scripts by forwarding them to the appropriate department and tracking status until resolution.
• Assist with research of lost or missing orders upon internal request.
• Provide backup support to other pharmacy groups during peak periods or staffing shortages.
• Answer incoming calls promptly, delivering exceptional customer service to clients and staff.

Daily Workflow & Tools

Each day begins with a quick sync on our virtual collaboration platform, where you’ll review the overnight batch of prescriptions, prioritize high‑urgency orders, and flag any potential issues. You’ll use our proprietary FrameWorks LTC system for data entry, while Docutrack assists with insurance eligibility and claims status. Microsoft Office Suite remains essential for reporting, while Slack and Microsoft Teams keep you connected to pharmacists, physicians, and support staff.

Essential Qualifications

• High School Diploma or GED.
• Valid Pharmacy Technician License or Certification (CPhT) in accordance with state regulations.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and pharmacy software such as FrameWorks LTC; experience with Docutrack is a plus.
• Strong written and verbal communication skills, with a focus on clarity and professionalism.
• Ability to work flexible hours, including weekends, holidays, and alternating shifts, to meet 24/7/365 operational demands.
• Collaborative mindset with a proven track record of working effectively in a team environment.

Preferred Qualifications

• Minimum one year of pharmacy data entry experience.
• In‑depth knowledge of brand and generic medications, drug classifications, and medical terminology.
• Experience with electronic health record (EHR) systems and prescription processing workflows.

Skills & Competencies

• Attention to Detail: Precision in data entry and error detection is critical to patient safety.
• Time Management: Ability to prioritize tasks and meet tight deadlines in a fast‑paced environment.
• Problem‑Solving: Quick resolution of discrepancies and proactive identification of process gaps.
• Customer‑Centric Approach: Delivering high‑quality service to clients, physicians, and patients.
• Adaptability: Comfortable with remote work technology, virtual collaboration tools, and evolving workflows.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Senior Pharmacy Data Entry Technician, you will have access to:

• Continuous professional development courses in pharmacy practice, medication safety, and regulatory compliance.
• Mentorship programs pairing you with experienced pharmacists and pharmacy managers.
• Opportunities to transition into supervisory roles, pharmacy operations, or quality assurance positions.
• Annual tuition reimbursement for accredited pharmacy and healthcare courses.
• Regular performance reviews with clear pathways for advancement and salary progression.

Leadership & Impact Pathways

Our employee‑owned model means that high performers can move into leadership roles that shape company strategy. You may lead a regional pharmacy team, spearhead a quality improvement initiative, or become a subject‑matter expert in medication reconciliation. Your contributions will be recognized through performance bonuses, ESOP shares, and public acknowledgment at virtual town halls.

Work Environment & Company Culture

brighthush fosters a culture of ownership, transparency, and mutual respect. Our remote work model is supported by:

• State‑of‑the‑art collaboration tools (Slack, Microsoft Teams, Zoom).
• Flexible scheduling to accommodate personal commitments while ensuring coverage.
• Regular virtual town halls, team‑building events, and wellness initiatives.
• Inclusive hiring practices that celebrate diversity and promote equity.

Diversity, Equity & Inclusion

We are committed to building a workforce that reflects the communities we serve. Every hiring decision is guided by our DEI framework, ensuring that talent, regardless of background, has equal opportunity to thrive. We celebrate cultural holidays, provide unconscious bias training, and maintain an open feedback loop for continuous improvement.

Health & Wellness Resources

Our comprehensive benefits package supports your physical, mental, and financial well‑being:

• Competitive base salary with performance‑based bonuses.
• 401(k) and Roth 401(k) plans with company matching.
• Employee Stock Ownership Plan (ESOP) – share in the company’s success.
• Health, dental, vision, and life insurance for full‑time employees.
• Short‑term and long‑term disability coverage.
• Flexible Spending Accounts (FSA) for medical and dependent care expenses.
• Paid Time Off (PTO) and holiday pay.
• Annual tuition reimbursement program.
• Employee Assistance Program (EAP) for mental health and well‑being support.
• Access to wellness resources, including virtual fitness classes and mindfulness sessions.

Recognition & Rewards

We celebrate success through a variety of recognition programs: monthly “Employee of the Month” awards, quarterly “Innovation Spotlight” shout‑outs, and annual “Impact Awards” that honor those who have made a measurable difference in patient care. Bonuses are tied to both individual performance metrics and company-wide goals, ensuring that your hard work directly contributes to our shared success.

Why Join brighthush?

When you become part of brighthush, you’re not just filling a role—you’re contributing to a mission that matters. Our 100 % employee‑owned structure means your hard work directly influences the company’s direction and profitability. You’ll enjoy:

• A collaborative, supportive remote work environment that values work‑life balance.
• Opportunities to learn from seasoned pharmacy professionals and industry leaders.
• Clear career pathways and a culture that rewards initiative and ownership.
• Competitive compensation and a robust benefits package that covers your personal and family needs.

How to Apply

Ready to bring your expertise to a forward‑thinking, patient‑focused organization? Submit your application through our careers portal and join a team that values your contributions, supports your growth, and shares your commitment to improving senior health outcomes.

Apply Today and Become a Key Player in brighthush’s Mission to Deliver Excellence in Senior Pharmacy Care!