Senior Pharmacy Data Entry Technician – Remote Geriatric Prescription Management, Patient Care Support, and Quality Assurance Specialist

Welcome to brighthush – Where Your Expertise Meets Purposeful Care

At brighthush, we are more than a healthcare provider; we are a community of dedicated professionals committed to enhancing the lives of seniors across the nation. With a legacy spanning over two decades, brighthush has earned a reputation for delivering patient‑centered care in senior‑living and post‑acute settings. Our unique 100 % employee‑owned structure means every team member is a stakeholder in our success, fostering a culture of ownership, accountability, and shared achievement.

Position Overview

We are seeking a highly motivated Remote Senior Pharmacy Data Entry Technician to join our growing pharmacy operations team. In this role, you will be the first line of defense in ensuring that every prescription is processed accurately, efficiently, and in full compliance with state and federal regulations. Your work will directly impact the health and safety of our geriatric clientele, and you will collaborate closely with physicians, insurance carriers, and internal stakeholders—all from the comfort of your own home.

Key Responsibilities

• Enter new and refill prescription orders into the pharmacy information system with 100 % accuracy, adhering to state regulations and internal quality standards.
• Verify prescription eligibility, insurance coverage, and potential drug interactions; resolve discrepancies by contacting physicians, clients, or insurance carriers as needed.
• Maintain meticulous documentation of all correspondence—including phone calls, emails, and system notes—to support audit trails and regulatory compliance.
• Prepare and submit audit sheets, providing actionable feedback to managers and contributing to continuous improvement initiatives.
• Identify and flag incomplete or rejected scripts, forward them to the appropriate department, and track resolution status within the system.
• Conduct research on lost or missing orders, collaborating with internal departments to recover and reconcile data.
• Provide backup support to other pharmacy groups during peak periods or staffing shortages, ensuring seamless operations across the organization.
• Answer incoming calls promptly, delivering a high standard of customer service to clients and addressing their inquiries with professionalism and empathy.
• Participate in ongoing training sessions and quality assurance reviews to stay current with industry best practices and regulatory changes.

Essential Qualifications

• High School Diploma or General Education Development (GED) certificate.
• Valid Pharmacy Technician License and/or Certification (CPhT) in accordance with state requirements.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with pharmacy software such as FrameWorks LTC; Docutrack experience is a plus.
• Excellent written and verbal communication skills, with a strong customer‑service orientation.
• Ability to work independently in a remote setting while maintaining collaboration with team members and managers.
• Flexibility to work weekends, holidays, and alternate shifts to support 24/7/365 operational needs.

Preferred Qualifications

• Minimum of one year of pharmacy data entry experience.
• In-depth knowledge of brand and generic medications, drug interactions, and medical terminology.
• Experience with electronic health record (EHR) systems and prescription management platforms.

Skills & Competencies for Success

• Attention to Detail: Precision in data entry and verification to prevent medication errors.
• Analytical Thinking: Ability to troubleshoot discrepancies and identify root causes.
• Time Management: Prioritize tasks effectively to meet daily productivity targets.
• Communication: Clear, concise interaction with physicians, clients, and internal stakeholders.
• Adaptability: Thrive in a dynamic environment with evolving regulations and technology.
• Team Collaboration: Share best practices and support peers to achieve collective goals.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Remote Senior Pharmacy Data Entry Technician, you will have access to:

• Structured onboarding and mentorship programs to accelerate your professional development.
• Continuing education grants and tuition reimbursement for courses related to pharmacy practice, data analytics, or healthcare administration.
• Internal career pathways that may lead to roles in pharmacy operations, quality assurance, or clinical informatics.
• Regular performance reviews and goal‑setting sessions to align your career aspirations with organizational objectives.

Work Environment & Company Culture

Although you will be working remotely, brighthush fosters a vibrant, inclusive culture through:

• Weekly virtual team huddles and monthly all‑hands meetings to share updates and celebrate achievements.
• Cross‑functional collaboration with clinical, IT, and compliance teams to drive innovation.
• A commitment to work‑life balance, with flexible scheduling and generous paid time off.
• Employee recognition programs that honor outstanding contributions and milestones.

Compensation & Benefits

While specific salary ranges are tailored to experience and qualifications, brighthush offers a competitive compensation package that includes:

• Base salary commensurate with industry standards for remote pharmacy data entry roles.
• Performance‑based bonuses and incentive programs.
• Comprehensive health, dental, and vision insurance plans.
• Life insurance, short‑term and long‑term disability coverage.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options.
• 401(k) and Roth 401(k) plans with company matching, supported by our Employee Stock Ownership Plan (ESOP).
• Paid Time Off (PTO), holidays, and a generous paid parental leave policy.
• Annual tuition reimbursement to support your continued learning.

How to Apply

Ready to join a team that values ownership, innovation, and compassionate care? Submit your application through our online portal or click the link below to start your journey with brighthush.

Apply to This Job

Equal Opportunity Statement

brighthush is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, age, disability, or veteran status.

About brighthush

brighthush is a leading provider of pharmacy services dedicated to improving the health and well‑being of seniors. With a focus on quality, efficiency, and patient satisfaction, we empower our employees to make a meaningful impact in the communities we serve.