Senior Principal Oracle CC&B Technical Consultant – Remote, Utility Sector, Advanced Analytics & Solution Architecture
About brighthush and the Utility Technology Landscape
brighthush is a leading technology partner that empowers utility companies across the United States to transform their operations, enhance customer experience, and drive sustainable growth. With a deep focus on cloud, data analytics, and industry‑specific solutions, brighthush delivers end‑to‑end consulting, implementation, and managed services that help utilities navigate the complexities of modern infrastructure, regulatory compliance, and digital transformation.
In today’s fast‑moving utility sector, the ability to harness data, streamline billing processes, and integrate disparate systems is no longer a competitive advantage—it’s a necessity. Oracle Customer Care and Billing (CC&B) is the industry’s most widely adopted platform for managing customer relationships, billing, and revenue. As a Principal Oracle CC&B Technical Consultant, you will be at the forefront of this transformation, guiding clients through sophisticated architecture, advanced analytics, and scalable implementation strategies.
Why Join brighthush?
- Remote Flexibility: Work from anywhere in the United States while collaborating with a global team of experts.
- Impactful Projects: Lead high‑visibility initiatives that shape the future of utility billing and customer care.
- Professional Growth: Access to continuous learning, certifications, and mentorship programs that accelerate your career trajectory.
- Inclusive Culture: A collaborative environment that values diversity, innovation, and work‑life balance.
- Competitive Compensation: A comprehensive package that rewards experience, expertise, and results.
Key Responsibilities
As a Principal Oracle CC&B Technical Consultant, you will own a broad spectrum of responsibilities that span strategy, design, implementation, and ongoing optimization. Your role will involve:
- Strategic Business Analysis: Conduct advanced analytics, scenario modeling, and predictive studies to uncover opportunities for value‑chain optimization and long‑term strategic decisions.
- Solution Evaluation & Selection: Leverage domain expertise to assess third‑party tools, integrations, and platform enhancements, ensuring alignment with client objectives and industry standards.
- Documentation & Knowledge Transfer: Produce precise, comprehensive system documentation, architectural diagrams, and user guides that facilitate clear communication across technical and non‑technical stakeholders.
- Research & Insight Generation: Perform in‑depth research on emerging technologies, vendor solutions, and regulatory changes to keep clients ahead of the curve.
- Architecture Design: Create scalable, resilient solution architectures that integrate Oracle CC&B with ERP, WAM, MWM, MDM, GIS, and other enterprise systems.
- Implementation Leadership: Lead the technical execution of deployments, ensuring performance, reliability, and adherence to best practices.
- Maintenance & Optimization: Design and implement long‑term maintenance strategies, including batch programming, service scripts, and performance tuning.
- Client Engagement: Serve as the primary technical liaison, translating complex concepts into actionable insights for business leaders.
Essential Qualifications
- Minimum of 2 full‑cycle Oracle CC&B implementations in the utility domain (Power, Water, or Sewer), with hands‑on deployment experience.
- Deep knowledge of Oracle CC&B product architecture, PIP, data modeling, and the Oracle Utilities Application Framework.
- Proven experience integrating CC&B with core ERP, WAM, MWM, MDM, GIS, and other operational systems.
- Strong background in batch programming, algorithms, UI maps, BO/MO, change handlers, service scripts, business scripts, BPA scripts, application services, and web services development (Java/HTML/JSP/XML).
- Familiarity with U.S. regulated and deregulated markets, including compliance requirements and industry best practices.
- Bachelor’s degree (or equivalent) from an accredited institution, or a minimum of three years of progressive experience in the specialty.
- Authorization to work in the United States without employer‑based visa sponsorship.
Preferred Qualifications & Skills
- Experience with Oracle CC&B Application Development Frameworks and advanced customization.
- Knowledge of Oracle Utilities Billing and Customer Care modules, including billing cycles, rate structures, and customer service workflows.
- Proficiency in data integration tools (e.g., Oracle Data Integrator, Informatica) and ETL best practices.
- Strong analytical skills, with the ability to translate data insights into actionable business recommendations.
- Excellent communication skills, capable of presenting technical concepts to executives, business analysts, and end users.
- Project management experience, including Agile and Waterfall methodologies, with a track record of delivering on time and within budget.
- Certifications such as Oracle Certified Professional (OCP) – Oracle CC&B, Oracle Cloud Infrastructure (OCI), or related utility technology credentials.
What You’ll Bring to the Team
- Strategic Vision: Ability to see the big picture and translate it into detailed, actionable plans.
- Technical Leadership: Proven track record of guiding complex implementations and mentoring junior consultants.
- Client‑Centric Mindset: Passion for delivering value, building trust, and fostering long‑term partnerships.
- Adaptability: Comfortable navigating evolving technologies, regulatory landscapes, and client needs.
- Collaboration: Strong teamwork skills, working effectively across cross‑functional groups and remote environments.
Career Growth & Learning Opportunities
At brighthush, your career path is designed to evolve with your ambitions. You will:
- Earn industry certifications and attend specialized training sessions.
- Participate in knowledge‑sharing forums, hackathons, and innovation labs.
- Take on progressively larger projects, from technical lead to program manager.
- Explore roles in strategy consulting, solution architecture, or product management.
- Benefit from mentorship programs that pair you with senior leaders in the utility technology space.
Work Environment & Culture
brighthush fosters a culture of transparency, continuous improvement, and empowerment. Our remote teams enjoy:
- Flexible work hours that respect personal commitments.
- Regular virtual town halls and team‑building events.
- Access to cutting‑edge tools, cloud platforms, and collaborative software.
- A supportive environment that encourages experimentation, learning, and innovation.
- Recognition programs that celebrate achievements and milestones.
Compensation & Benefits
While specific salary ranges vary based on experience and location, brighthush offers a competitive compensation package that includes:
- Base salary commensurate with market rates for senior Oracle CC&B consultants.
- Performance‑based bonuses tied to project success and client satisfaction.
- Comprehensive health, dental, and vision insurance plans.
- Long‑term and short‑term disability coverage.
- Health and dependent care flexible spending accounts.
- Accident, critical illness, and hospital indemnity insurance options.
- 401(k) retirement plan with company matching contributions.
- Paid holidays, paid time off, and a generous parental leave policy.
- Professional development stipend and reimbursement for certifications.
Ready to Shape the Future of Utility Technology?
If you are a seasoned Oracle CC&B expert with a passion for driving innovation in the utility sector, brighthush invites you to bring your expertise to a team that values impact, collaboration, and growth. Join us in delivering reliable, scalable billing solutions that empower utilities to serve their communities better.