Senior Product Manager – Customer Data & Analytics Lead: Driving Insight‑Powered Growth, Innovation, and Strategic Decision‑Making for Sustainable Energy Solutions at brighthush

About brighthush

brighthush is a pioneering force in the renewable‑energy sector, redefining how households, businesses, and communities consume, store, and manage power. By weaving together advanced data science, human‑centered design, and cutting‑edge technology, we deliver transparent, customer‑centric solutions that empower users to make smarter, greener choices. Our portfolio spans solar installations, battery storage, smart grid integration, and AI‑driven energy‑management platforms. With a global footprint and a steadfast commitment to measurable impact, brighthush accelerates the transition to a sustainable future while delivering tangible value to customers, partners, and communities worldwide.

Why brighthush?

Working at brighthush means joining a mission‑driven organization at the forefront of the clean‑energy revolution. You will collaborate with world‑class engineers, data scientists, designers, and marketers to build products that change how millions of people interact with electricity. Our hybrid model gives you the freedom to work from home, our headquarters, or one of our regional hubs, while our culture of open communication ensures you always feel connected and informed.

We champion a growth mindset: every team member is encouraged to experiment, learn, and iterate. Structured mentorship programs pair you with senior leaders across the organization, and we provide a generous professional development budget for courses, certifications, and industry conferences. If you’re passionate about technology, data, and sustainability, brighthush is the place to turn your ideas into real‑world impact.

Role Overview

We are seeking a visionary Senior Product Manager – Customer Data & Analytics Lead to join our dynamic product organization. In this high‑impact, cross‑functional role, you will sit at the intersection of Product, Data Science, Engineering, Marketing, and Customer Success, steering the strategy and execution of our customer‑centric data platform. Your work will directly influence how brighthush understands, engages, and delights its customers, driving revenue growth, retention, and operational excellence.

Key Responsibilities

• Strategic Vision & Roadmap Development: Own the product vision for the Customer Data & Analytics portfolio, translating business objectives into a clear, prioritized roadmap that aligns with brighthush’s long‑term growth strategy. Lead quarterly strategy sessions, gather stakeholder input, and refine the roadmap to reflect market dynamics and emerging opportunities.
• Data‑Driven Decision Making: Champion a culture of evidence‑based product decisions by defining key metrics, establishing robust analytics pipelines, and ensuring data quality across all customer touchpoints. Work closely with data engineers to design scalable data models that support real‑time insights.
• Cross‑Functional Leadership: Collaborate closely with Engineering, Data Science, UX, Marketing, and Customer Success teams to deliver end‑to‑end solutions that meet market needs and exceed customer expectations. Facilitate sprint planning, backlog grooming, and product demos to keep all teams aligned.
• Customer Insight & Persona Development: Conduct deep dives into customer behavior, segmentation, and lifecycle analytics to uncover actionable insights that inform product enhancements and personalized experiences. Translate findings into personas, journey maps, and feature prioritization.
• Feature Definition & Prioritization: Translate customer insights and business goals into detailed user stories, acceptance criteria, and product specifications, ensuring alignment with technical feasibility and market viability. Use frameworks such as RICE or MoSCoW to prioritize features.
• Stakeholder Communication: Serve as the primary liaison between executive leadership, product teams, and external partners, presenting product strategy, progress, and impact metrics. Prepare executive dashboards and quarterly business reviews.
• Go‑to‑Market & Launch Management: Lead cross‑functional launch plans, including go‑to‑market strategy, pricing, positioning, and sales enablement. Coordinate with marketing to create launch collateral, webinars, and customer success playbooks.
• Continuous Improvement & Optimization: Monitor product performance post‑launch, iterate on features based on user feedback and analytics, and drive ongoing optimization to maximize ROI. Conduct A/B tests, cohort analyses, and churn studies.
• Thought Leadership & Innovation: Stay abreast of industry trends, emerging technologies, and best practices in customer analytics, and proactively propose innovative solutions that keep brighthush ahead of the curve. Represent brighthush at conferences, webinars, and industry panels.

Essential Qualifications

• 10+ years of product management experience, with at least 5 years in a senior or lead role focused on customer data, analytics, or related domains.
• Proven track record of launching data‑driven products that have achieved measurable business outcomes (e.g., revenue growth, churn reduction, customer lifetime value).
• Deep understanding of data architecture, data pipelines, and analytics platforms (e.g., Snowflake, BigQuery, Looker, Tableau).
• Strong analytical mindset with the ability to translate complex data sets into clear, actionable product decisions.
• Excellent communication and storytelling skills, capable of presenting complex concepts to both technical and non‑technical audiences.
• Experience leading cross‑functional teams in an agile environment, with a hands‑on approach to product development and delivery.
• Demonstrated ability to balance short‑term wins with long‑term strategic vision.
• Passion for renewable energy, sustainability, and creating positive social impact.

Preferred Qualifications

• Experience in the energy, utilities, or fintech sectors, especially in customer‑facing analytics products.
• Background in machine learning or predictive modeling, with a focus on customer segmentation and churn prediction.
• Familiarity with API design and integration, enabling data sharing across internal and external partners.
• Knowledge of GDPR, CCPA, and other data privacy regulations, ensuring compliance in product design.
• Prior experience in scaling product teams and mentoring junior product managers.
• Advanced degree (MBA, MS in Data Science, or related field) is a plus.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture while managing day‑to‑day details.
• Data Literacy: Comfortable working with SQL, Python/R, and data visualization tools.
• Customer Empathy: Deep understanding of customer journeys and pain points.
• Leadership & Influence: Proven ability to rally cross‑functional teams around a shared vision.
• Project Management: Expertise in agile frameworks, sprint planning, and backlog grooming.
• Communication: Clear, concise, and persuasive written and verbal communication.
• Adaptability: Thrives in a fast‑moving, evolving environment.
• Innovation: Constantly seeks new ways to solve problems and add value.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the products you build. We offer:

• Structured mentorship programs pairing you with senior leaders across the organization.
• Access to industry conferences, workshops, and advanced training in product management, data science, and renewable energy.
• Clear promotion pathways from Senior Product Manager to Director of Product or VP of Product, based on performance and impact.
• Opportunities to lead cross‑domain initiatives, such as AI‑driven customer insights or global product launches.
• Regular performance reviews with actionable feedback and personalized development plans.

Work Environment & Culture at brighthush

Our culture is built on the following pillars:

• Transparency: Open communication channels, from executive updates to daily stand‑ups.
• Inclusivity: A diverse workforce that values different perspectives and backgrounds.
• Collaboration: Cross‑functional teams that break down silos and work together toward shared goals.
• Flexibility: Hybrid work model with the freedom to choose where and how you work best.
• Impact: Every project contributes to a cleaner, more sustainable planet.

Compensation, Perks & Benefits

While specific figures vary based on experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates for senior product leaders.
• Performance‑based bonuses tied to product and company metrics.
• Equity or stock‑option plans that align your success with the company’s growth.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off, including vacation, sick leave, and personal days.
• Professional development budget for courses, certifications, and conferences.
• Wellness programs, including gym memberships, mental health resources, and flexible work arrangements.
• Community engagement initiatives, such as volunteer days and sustainability projects.

How to Apply

If you are passionate about leveraging data to create customer‑centric products that drive sustainable growth, we want to hear from you. Submit your resume, cover letter, and portfolio (if applicable) through our careers portal. Join brighthush and help shape the future of clean energy, one insight at a time.

Conclusion

At brighthush, you will be at the forefront of a movement that blends technology, data, and sustainability to deliver transformative energy solutions. As Senior Product Manager – Customer Data & Analytics Lead, you will not only shape product strategy but also influence how millions of customers experience and engage with clean power. If you thrive in a fast‑paced, collaborative environment and are ready to make a tangible impact on the planet, we invite you to apply and become a key driver of brighthush’s mission.