Senior Program Manager, Next Gen Transformation - Remote

Job InformationCSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S.Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together.As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable.At CSAA IG, we hire good people for a brighter tomorrow.We are actively hiring for a Sr.Program Manager! Join us and support CSAA IG in achieving our goals.Please not that this is a remote, home telework role, but may require up to 50% travel.Your Role :The Sr.Manager, Program Management has three primary areas of responsibility.1) Lead strategic program execution, in managing cross-functional teams and is skilled at transformation program governance.This role will have close interaction with senior management across the company and will work to ensure these leaders have the appropriate level of engagement for driving the assigned transformation to an on-time, on-budget, outcome.2) Manage a team of program management resources responsible for overseeing the portfolio of enterprise and divisional initiatives that enable CSAA IG to run, grow, and transform the business.This includes talent and career development, employee engagement, resource management, and ensuring the team has the knowledge, skills, and abilities to deliver projects effectively.3) Align with business and IT leaders to understand divisional strategies and help translate that strategy into roadmaps for execution for the enterprise.The Program Manager helps business owners navigate portfolio processes, business case development, governance, execution, prioritization of key and critical CSAA initiatives, and measuring performance of the portfolio.The Portfolio Manager ensures the divisions and workstreams deliver consistent and quality requirements, business plans, implementation and go to market strategy) and ultimately realize benefits in support of the enterprise scorecard.The Program Manager ensures stakeholders across executive leadership, divisional leadership, workstreams, and IT are informed of relevant dependencies, changes to enterprise prioritization, capacity constraints and other potential risks in order to maintain transparency across the organization, in other functional areas and supports integrated program delivery to ensure holistic and coordinated approach across programs.Your work :Provide central oversight and management for Next Generation Transformation, a highly visible program from program inception through executionConduct analysis on program levers, dependencies, and tradeoffs to inform program timelines, execution models and strategic investment decisionsDevelop senior level presentations and present in meetings with Personal Lines, Technology, Finance and Operating leadershipConcisely articulate program updates for senior leaders to elevate progress against key milestones and to escalate blockers and support neededLead Program Management resources, including development, training, goal setting, performance appraisals, career development assistance, etc.Lead and mentor Program Managers in support of Product, IT, and other cross functional partners delivering projects and programsManage consistency and quality of Program Management services provided to internal customersGuide and direct employees who are project managing high complexity, high visibility programs with multiple projects and cross-functional stakeholders; including the ability to help course correct and facilitate and influence decision makingEstablish trusted relationships with key program / project partnersDevelop plans that align with Product Managers strategy and prioritize and sequence work within programs (across projects) to deliver program benefits and outcomesAct as Liaison between product leadership and Strategy Execution and Realization (SEAR) --inform SEAR's supporting teams and stakeholder groups concerning current and potential programs and projects.Mobilize, motivate, and influence key partners and project teamsAssist Business Owners in managing risk, looking ahead for developments in the portfolio which will impact clients (keeps clients advised of relevant Portfolio Management and Delivery developments)Innovate to continually improve to the betterment of the program and the Program Management.Leadership & Culture StewardshipCreates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleaguesActively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)Champions our cultural norms (e.g., willing to have cameras when it matters :interviewing candidates, building relationships with team members, etc.)Translates our enterprise strategy and priorities for their team members to connect to the bigger pictureDemonstrates a company ownership mindset, thinking beyond boundaries of their own areaTravels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetingsFulfills business needs, which may include investing extra time, helping other teams, etcRequired Experience, Education and SkillsBachelor's degree in related area or an equivalent combination of education and experience.Advanced degree preferred.10years of prior experience in consulting, Enterprise level portfolio / program / project management, including plan development, scheduling, estimations, status reportingExperience in business analysis and process improvement project management, and change managementExperience in providing consulting to address large scale / highly complex problems where analysis of situations or data requires an in-depth evaluation of scope, benefits, business impacts, technical and people factors where requiredExperience with financial statements, terminology, analysis and business case developmentExperience developing, reporting and analyzing program management metricsExperience leading large cross-functional projects and programsExpertise and proven track record in analyzing and planning complex, multifunctional initiatives including budgeting, scope and schedule development, cross-functional dependenciesMinimum 2 large scale implementation of programsExcellent understanding of program managementKnowledge of Agile methodologies including Scrum, Sprint planningExperience in Product Management is desirableExperience in people management (FTEs and contractors)Good understanding of change management principlesClear demonstrable experience of managing successful teams and improving capability in a project and program delivery environment.Proven experience in planning, organization, development, risk, change and resource management.Solid understanding of computer systems characteristics, features, and integration capabilitiesKnowledge of P&C insurance products and product disciplines including product development and product management.Exposure to business theory, business processes, management, budgeting, and business office operationsWhat would make us excited about you?Preferred 3years of people leader experience and at least 1 of those years leading people leaders.Project Management Institute (PMI) certification as Project Management Professional (PMP) or Program Management Professional (PgMP) preferredStrongly recommended to have prior Software Transformation program experience.GW preferred.Guidewire experienceStrong financial analysis skills and experience in developing / managing business cases strongly preferredHigh attention to detail; follows through to ensure accuracy and comprehensiveness strongly preferredProactive and entrepreneurial self-starter with excellent time management and prioritization skills strongly preferredExcellent and efficient skills using MS Excel, SmartSheet, and PowerPoint tools strongly preferredCreates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleaguesActively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)Champions our cultural norms (e.g., willing to have cameras when it matters :interviewing candidates, building relationships with team members, etc.)Translates our enterprise strategy and priorities for their team members to connect to the bigger pictureDemonstrates a company ownership mindset, thinking beyond boundaries of their own areaTravels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetingsFulfills business needs, which may include investing extra time, helping other teams, etcCSAA IG CareersAt CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large.We are on a climate journey to continue to do better for our people, our business, and our planet.Taking bold action and leading by example.We are citizens for a changing world, and we continually change to meet it.Join us if youBELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.COMMIT to being there for our customers and employees.CREATE a sense of purpose that serves the greater good through innovation.Recognition :We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!. Experience: 5 years required