Senior Program Manager - Quality Systems - Analytics

JOB DESCRIPTION Job Summary Provides subject matter expertise and leadership for program management activities. Supports programmatic business needs across department and/or cross-functional areas, including programs design, implementation, administration, governance, workflow analysis, process improvements, vendor management, policy and playbook development and maintenance, best practices, resource allocations and special projects. Essential Job Duties

• Manages the design, implementation, delivery, and ongoing operations of

respective business program(s) and services.

• Leads end-to-end program delivery by establishing goals, scope, and success

measures aligned with organizational priorities.

• Develops and maintains governance frameworks to ensure consistent, compliant,

and effective program management practices.

• May oversee financial stewardship of program budgets - ensuring proper

prioritization and alignment of resources to achieve desired outcomes.

• Partners with executive sponsors and functional leaders to ensure program

objectives are met and value is realized across business units.

• Drives performance measurement and reporting, including dashboards, key

performance indicators (KPIs), and post-implementation reviews to track outcomes and identify opportunities for continuous improvement.

• Ensures well-documented policies, workflows, program controls, internal and

third-party practices, playbooks and best practices for respective program(s).

• Collaborates with legal, compliance, information technology (IT), and other

cross-functional teams to ensure governance standards are upheld.

• Tracks performance metrics and ensures value realization from deployed

solutions.

• Coordinates recurring meetings to support governance framework and

decision-making processes.

• Oversees portfolio management and/or initiative-specific programmatic changes

and project management.

• Collaborates with key stakeholders to support dissemination and adoption of

program guardrails, processes, best practices, etc.

• Routinely reviews program collateral to ensure current and accurate reflection

of business needs.

• Promotes consistency in planning, communication, and execution across

initiatives.

• Champions organizational change management by ensuring effective stakeholder

engagement, communication, and adoption of new processes or technologies.

• Maintains and evolves program documentation, playbooks, and best practices to

reflect current business needs and lessons learned.

• Identifies opportunities/gaps and provides recommendations on program

enhancements to applicable leaders.

• Creates business requirements documents (BRDs), test plans, requirements

traceability matrices, user training materials and other related documentation.

• Generates and distributes required business/programmatic reporting.
• Facilitates special functional/departmental projects.
• May provide specialized training and support to new and existing staff as

needed.

Required Qualifications

• At least 6 years of progressive program and/or project management experience,

with increasing levels of responsibility in a complex, matrixed organization, or equivalent combination of relevant education and experience.

• Proven experience leading large-scale or multi-functional programs within

healthcare, managed care, or a similar regulated environment.

• Strong operational process improvement and change management experience.
• Advanced project management experience/skills.
• Data analysis skills/experience.
• Strong organizational and time-management skills.
• Proven ability to manage multiple projects simultaneously with competing

priorities.

• Experience managing budgets and resource plans for business/strategic

initiatives.

• Ability to work cross-collaboratively across a highly matrixed organization.
• Strong verbal/written/presentation communication skills, and ability to

influence at all levels of the organization.

• Advanced Microsoft Office suite (including Excel, PowerPoint, Project, and

Visio), and applicable software programs proficiency.

Preferred Qualifications

Experience with Jira, SharePoint, Smartsheet, and other project or portfolio management tools. Project Management Professional (PMP) and/or Six Sigma Green Belt certification. Health care/managed care experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V