Senior Registered Nurse – AI Chatbot Reviewer & Clinical Safety Analyst – Remote U.S. – Leading AI‑Powered Patient Safety, Clinical Accuracy, Digital Health Innovation & AI Governance at brighthush

About brighthush – Pioneering the Future of Digital Health

brighthush is at the forefront of a healthcare revolution, blending the rigor of evidence‑based medicine with the transformative potential of artificial intelligence. Our mission is simple yet ambitious: to democratize high‑quality, safe, and accessible healthcare for every individual, regardless of geography or circumstance. By delivering instant, trustworthy guidance through conversational chatbots, we empower millions worldwide to make informed health decisions at the touch of a screen. As a leader in AI‑driven patient safety, we are redefining how clinicians, patients, and technology collaborate to achieve better outcomes.

Why This Role Matters

Virtual health assistants are no longer a niche; they are mainstream. A single misstep in an AI response can lead to misinformation, patient harm, or loss of trust. As the AI Chatbot Reviewer & Clinical Safety Analyst, you become the linchpin that guarantees these systems remain reliable, safe, and clinically sound. Your expertise will:

• Validate that AI responses adhere to the latest evidence‑based guidelines and best practices.
• Identify and mitigate potential risks before they reach patients.
• Provide data‑driven insights that continuously improve AI models.
• Build a culture of safety and trust around AI‑powered healthcare.

Key Responsibilities

• Structured Grading & Scoring: Apply a detailed rubric to thousands of AI‑generated responses, ensuring consistency and adherence to the highest safety standards.
• Safety Review: Detect any content that could lead to patient harm, flag unsafe advice, missed escalation opportunities, or inappropriate sign‑posting.
• Clinical Accuracy Assessment: Verify factual correctness, completeness, and alignment with current clinical guidelines and best practices.
• Constructive Feedback: Provide concise, actionable rationale for each flagged response, guiding the AI model toward safer, more accurate outputs.
• Data Quality Oversight: Ensure all review data is accurately recorded, categorized, and uploaded to the training pipeline for continuous improvement.
• Continuous Improvement: Participate in calibration sessions, refine the rubric, and contribute insights that enhance the overall review process.
• Cross‑Functional Collaboration: Work closely with data scientists, product managers, and compliance officers to align safety protocols with product development.
• Documentation & Reporting: Maintain detailed logs of review outcomes, trends, and recommendations for senior leadership.

Day in the Life

Imagine starting your day with a quick sync with the product team to review any high‑priority updates. You then dive into the review queue, applying your clinical judgment to assess AI responses. Throughout the day, you collaborate with data scientists to discuss emerging patterns and propose adjustments to the training data. In the afternoon, you attend a calibration workshop where you help refine the scoring rubric, ensuring it remains aligned with evolving clinical guidelines. Your day ends with a brief reflection on key insights and a plan for the next round of reviews.

Essential Qualifications

• Active RN License: Valid, unrestricted Registered Nurse license in any U.S. state.
• Clinical Experience: Minimum of 2 years in direct patient care, with a strong foundation in evidence‑based practice.
• Clinical Knowledge: Deep understanding of clinical guidelines, patient safety protocols, and scope‑of‑practice boundaries.
• Attention to Detail: Demonstrated accuracy and consistency in documentation or review tasks.
• Technical Proficiency: Comfortable navigating structured review tools, digital platforms, and basic data entry.
• Language Skills: Native or near‑native proficiency in written English.

Preferred Qualifications

• Experience in health informatics, clinical decision support, or AI model evaluation.
• Familiarity with medical coding (ICD‑10, CPT) and electronic health record systems.
• Prior involvement in quality assurance or regulatory compliance projects.
• Strong analytical mindset with the ability to interpret data trends and provide actionable insights.

Core Skills & Competencies

• Clinical Judgment: Ability to assess complex medical information and make sound safety decisions.
• Communication: Clear, concise written communication that conveys nuanced feedback.
• Time Management: Efficiently handle large volumes of reviews while maintaining high quality.
• Adaptability: Thrive in a fast‑moving, evolving environment where guidelines and AI models are continuously refined.
• Collaboration: Work effectively with cross‑functional teams, including data scientists, product managers, and compliance officers.

Tools & Technologies

• Custom AI review platform for scoring and feedback.
• Clinical decision support systems and guideline repositories.
• Data visualization tools for trend analysis.
• Project management software to track review cycles.
• Secure cloud storage and collaboration tools.

Career Growth & Learning Opportunities

At brighthush, your role is more than a job—it’s a launchpad into the future of digital health. You’ll gain:

• Hands‑on experience with cutting‑edge AI technologies and their real‑world clinical applications.
• Insight into the intersection of healthcare, data science, and regulatory compliance.
• Opportunities to contribute to white papers, internal training modules, and industry conferences.
• Mentorship from senior clinicians and AI experts, fostering a culture of continuous learning.
• Potential pathways into roles such as Clinical AI Lead, Regulatory Affairs Specialist, or Product Safety Manager.

Work Environment & Culture at brighthush

• Fully Remote & Asynchronous: Work from anywhere in the U.S. on a schedule that fits your life.
• Collaborative Teams: Regular virtual huddles, knowledge‑sharing sessions, and open channels for feedback.
• Inclusive & Diverse: A workforce that reflects the communities we serve, with a commitment to equity and belonging.
• Employee Well‑Being: Access to wellness resources, mental health support, and flexible time off.
• Innovation‑Driven: A mission‑centric environment where your ideas can shape product direction.

Compensation, Perks, and Benefits

As an independent contractor, you will receive competitive hourly compensation commensurate with your experience and expertise. In addition, you will enjoy:

• Flexible work hours and the ability to balance professional and personal commitments.
• Access to a curated library of medical journals, guideline updates, and continuing education resources.
• Participation in quarterly virtual meet‑ups with industry leaders and thought‑provoking workshops.
• Recognition programs that celebrate outstanding contributions to AI safety and quality.
• Potential for performance‑based bonuses tied to quality metrics and project milestones.

How to Apply

If you are a dedicated, detail‑oriented RN who is passionate about ensuring the safety and accuracy of AI‑driven health solutions, we want to hear from you. Submit your application through the link below, and let’s shape the future of patient care together.

Apply to This Job

Join brighthush – Where Clinical Expertise Meets AI Innovation

By joining brighthush, you become part of a mission‑driven team that values clinical excellence, data integrity, and patient safety above all. Your expertise will help us build AI systems that clinicians trust and patients rely on. If you’re ready to make a measurable impact on the future of healthcare, apply today and become a pivotal force in the next wave of digital health transformation.