Remote Position

Senior Remote Billing Operations Specialist – Advanced Revenue Cycle Management & Leadership – Expert Customer Service Associate IV – Driving Excellence in Patient Financial Services at brighthush

🌍 Remote · United States 💼 Full-time
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Introduction: brighthush – Pioneering Compassionate Care Through Innovation

At brighthush, we are more than a health system; we are a movement dedicated to redefining patient care across the United States. Since 1997, our network of hospitals, outpatient centers, and community outreach programs has served over 10,000 professionals who share a single, powerful mission: to elevate health outcomes and enrich the well‑being of every community we touch. Our commitment to innovation, equity, and continuous improvement has earned us recognition as a top employer in the healthcare sector and a trusted partner for patients, providers, and payers alike.

Why Join brighthush?

When you become part of brighthush, you gain more than a job—you join a purpose‑driven family that values impact, growth, and well‑being. Here’s what sets us apart:

  • Impactful Work – Your expertise will directly shape billing accuracy, patient satisfaction, and the financial vitality of our organization.
  • Remote Flexibility – Work from anywhere in the United States with a fully supported home‑office setup.
  • Career Growth – Structured pathways that open doors to leadership, project management, and cross‑functional roles.
  • Competitive Compensation & Benefits – Comprehensive health plans, generous paid leave, and professional development opportunities.
  • Inclusive Culture – A collaborative, respectful workplace that celebrates diversity, equity, and inclusion.

Role Overview

As a Senior Remote Billing Operations Specialist – Advanced Revenue Cycle Management & Leadership – Expert Customer Service Associate IV, you will be the go‑to authority for the most complex billing challenges within our revenue cycle. Your analytical acumen, leadership flair, and passion for process excellence will drive initiatives that streamline operations, reduce denials, and enhance patient experience. This role blends deep technical knowledge with mentorship, project leadership, and cross‑departmental collaboration—all while operating in a dynamic, data‑driven environment.

Key Responsibilities

In this role, you will:

  • Serve as the fourth‑level escalation point for high‑impact billing inquiries, resolving issues with minimal supervision.
  • Conduct comprehensive research and analysis of billing data, CPT, HCPCS Apply for this job
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