Senior Remote Customer Success & Life Insurance Sales Specialist – Trusted Advisor, High‑Value Policy Closer, and Relationship Builder for brighthush

Welcome to brighthush – Where Innovation Meets Protection

At brighthush, we’re redefining what it means to protect a family’s future. Founded in 2023, we harness the power of data, AI‑driven insights, and a customer‑first philosophy to deliver life‑insurance solutions that feel personal, transparent, and truly tailored. Our mission is simple yet profound: give every American the confidence that their loved ones are safeguarded, no matter what tomorrow brings.

We’re not just a life‑insurance provider; we’re a movement. Our team is built on integrity, collaboration, and a relentless pursuit of learning. Whether you’re a seasoned sales professional or a high‑energy communicator looking to make a real impact, brighthush offers the platform, the tools, and the culture to help you thrive.

Why Remote Success Thrives at brighthush

As a fully remote organization, brighthush gives you the freedom to work from anywhere in the United States while still providing the structure, support, and community that fuels high performance. We believe that great talent flourishes when it is given flexibility to balance life and work, and when it is empowered with the tools and training needed to succeed.

• Flexibility & Freedom: Work from your home office, a coffee shop, or a beachside retreat—anywhere you feel most productive.
• Structured Support: Access to a dedicated onboarding team, live coaching, and a knowledge hub that keeps you ahead of industry trends.
• Community & Culture: Weekly virtual town halls, monthly wellness challenges, and cross‑departmental hackathons that foster connection and collaboration.
• Performance‑Driven Rewards: A commission‑only structure that rewards your hard work, ambition, and results.

Role Overview: Your Mission as a Remote Customer Success & Life Insurance Sales Specialist

As the frontline ambassador for brighthush, you will guide prospects from initial contact to policy completion. Your day‑to‑day duties will include:

• Outbound Prospecting: Make a high volume of outbound calls to qualified leads, consistently meeting or exceeding daily call targets.
• Relationship Building: Establish rapport with prospects, actively listen to their needs, and demonstrate empathy to create a trustworthy connection.
• Needs Assessment: Identify each client’s financial goals, risk tolerance, and coverage requirements through structured conversations.
• Appointment Scheduling: Coordinate phone and virtual meetings with senior agents or licensed professionals to conduct in‑depth consultations.
• Consultation & Presentation: Deliver clear, compelling presentations of life‑insurance options, tailoring solutions to each client’s circumstances.
• Application Management: Guide clients through the application process, ensuring all required documentation is accurate and submitted on time.
• Record Keeping: Maintain meticulous, up‑to‑date records in our CRM system, documenting outreach, next steps, and client interactions.
• Training & Coaching: Participate in ongoing training sessions, role‑play exercises, and coaching meetings to refine selling techniques and product knowledge.
• Performance Tracking: Monitor key metrics such as conversion rates, call volume, and revenue generated, using data to drive continuous improvement.

Key Responsibilities in Detail

• Lead Qualification: Use our proprietary lead scoring system to prioritize prospects that are most likely to convert.
• Consultative Selling: Apply consultative techniques to uncover hidden needs and position life‑insurance as a strategic financial tool.
• Compliance & Ethics: Adhere to all state and federal regulations, ensuring every interaction meets the highest ethical standards.
• Feedback Loop: Provide actionable insights to product and marketing teams based on customer pain points and market trends.

Essential Qualifications – What We’re Looking For

• U.S. residency with the ability to work remotely from any state.
• Strong verbal communication skills and a natural ability to engage listeners.
• Persistence, resilience, and a proven track record of meeting or exceeding sales targets.
• Excellent organizational skills, with the ability to manage multiple prospects and follow‑up tasks simultaneously.
• Comfortable with technology: proficiency in CRM platforms, video conferencing tools, and Microsoft Office suite.
• Previous experience in customer service, sales, or a related field is highly desirable.
• Willingness to pursue licensing in life insurance and complete any required training modules.

Preferred Qualifications – Bonus Points

• Experience in the insurance or financial services industry.
• Knowledge of life‑insurance products, underwriting processes, and regulatory compliance.
• Background in consultative selling and consultative relationship management.
• Demonstrated ability to work independently, set goals, and self‑motivate in a remote setting.
• Familiarity with lead generation tools and outbound calling strategies.

Core Skills & Competencies – What Makes You Successful

• Communication: Clear, concise, and persuasive speaking and writing abilities.
• Active Listening: Ability to pick up on verbal cues and respond with empathy.
• Problem Solving: Quickly identify client concerns and propose tailored solutions.
• Time Management: Prioritize tasks and meet deadlines in a fast‑paced environment.
• Adaptability: Thrive in a constantly evolving industry and adjust strategies accordingly.
• Team Collaboration: Work effectively with cross‑functional teams, sharing insights and best practices.
• Data‑Driven Decision Making: Use metrics and analytics to refine outreach and improve conversion rates.

Career Growth & Learning Opportunities – Your Path to Success

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As you grow in your role, you may:

• Progress to a Senior Sales Representative or Lead Generation Specialist, taking on larger accounts and higher commission tiers.
• Transition into a Sales Manager position, overseeing a team of representatives and shaping sales strategy.
• Explore opportunities in product development, marketing, or client success based on your interests and strengths.
• Participate in continuous learning programs, including industry conferences, webinars, and certification courses.
• Benefit from mentorship programs that pair you with experienced leaders within the organization.

Work Environment & Company Culture – Why brighthush is Different

brighthush champions a culture of transparency, innovation, and mutual respect. Our remote team enjoys:

• Flexible scheduling that respects work‑life balance.
• Regular virtual team‑building events, including game nights, wellness challenges, and skill‑share sessions.
• A collaborative platform that encourages idea exchange and cross‑departmental projects.
• Recognition programs that celebrate individual and team achievements.
• A commitment to diversity, equity, and inclusion, ensuring every voice is heard and valued.

Compensation & Benefits – Earn What You Deserve

As a commission‑only role, your earnings are directly tied to your performance. While there is no base salary, we provide:

• Competitive commission structure with the potential for high earnings.
• Full training and licensing support to help you qualify for life‑insurance sales.
• Access to a comprehensive benefits package for eligible employees, including health, dental, and vision plans.
• Paid time off and holiday schedule for full‑time employees.
• Professional development budget for courses, certifications, and industry events.
• Employee assistance program and wellness resources.

How to Apply – Take the First Step Toward a Brighter Future

Ready to take the next step in your career and help families secure their future? Submit your application through the link below. We look forward to learning how your passion, skills, and drive can contribute to brighthush’s mission.

Apply to this Remote Customer Success & Life Insurance Sales Specialist position at brighthush

Join brighthush Today – Where Your Success Meets Our Mission

At brighthush, we don’t just sell life insurance; we build lasting relationships that protect what matters most. If you are a motivated, customer‑focused professional eager to grow in a supportive, remote environment, we invite you to apply. Together, we can create a brighter future for our clients and our team.