Senior Remote Customer Technical Program Manager – AI Storage & Computing Platforms, Cross‑Functional Leadership, End‑to‑End Solution Delivery, Global Innovation Hub at brighthush

About brighthush

brighthush is a trailblazer in the realms of artificial intelligence, high‑performance computing, and next‑generation graphics technology. Founded in 1993, the company has consistently pushed the boundaries of what’s possible, delivering world‑class GPUs, accelerated computing platforms, and AI‑driven solutions that power autonomous vehicles, immersive gaming, and enterprise data centers worldwide. With a global footprint of over 10,000 employees, brighthush thrives on a culture of relentless innovation, collaborative problem‑solving, and continuous learning. Engineers, designers, and leaders from every corner of the globe converge here to shape the future of technology—one breakthrough at a time.

Why This Role Matters

As the AI ecosystem expands, the demand for scalable, high‑throughput storage‑computing platforms has never been greater. The Senior Remote Customer Technical Program Manager will serve as the pivotal bridge between brighthush’s internal engineering teams, external OEM/ODM partners, and end‑customers. You will own the entire product journey—from concept validation to production deployment—ensuring that each solution not only meets but surpasses customer expectations. Your leadership will directly influence the success of AI workloads that power everything from autonomous driving to real‑time analytics, making this role essential to brighthush’s mission of delivering transformative technology at scale.

Role Overview

In this high‑impact, fully remote position, you will orchestrate cross‑functional teams and external partners to deliver next‑generation AI storage computing platforms. Your responsibilities will span strategy definition, technical integration, product development, qualification, customer acceptance, and production deployment. You will be the primary point of contact for customers, translating their needs into actionable plans that drive tangible results.

Key Responsibilities

• Lead cross‑functional teams: Partner with OEM/ODM vendors, network and storage providers, and software collaborators to deliver AI storage computing platforms that set industry standards.
• Define strategy & tactics: Craft a clear, forward‑looking roadmap for GPU and storage server solutions, ensuring seamless integration of sophisticated hardware and software stacks from proof‑of‑concept to production.
• Scope & launch projects: Identify core support teams, formally kick off projects with customers, develop joint timelines, and provide technical collateral and tools to support design‑in efforts.
• Facilitate engineering reviews: Coordinate design reviews, resolve blocking issues, and ensure timely customer acceptance and production deployment.
• Drive technical discussions: Lead complex hardware‑and‑software engineering conversations, ensuring alignment across all stakeholders.
• Collaborate across functions: Work closely with engineering, operations, quality, product management, and sales to resolve technical and logistical challenges, set realistic expectations, and keep projects on track.
• Communicate status: Provide regular updates on program progress, risks, and key issues to customers and senior leadership.
• Continuous improvement: Identify learning opportunities and implement process enhancements to increase efficiency and quality.

Essential Qualifications

• BS/MS in Computer Science, Electrical Engineering, or a related field (or equivalent experience).
• 12+ years of experience in technical program management, with a proven track record in complex OEM/ODM system‑level integration, development, and qualification.
• Deep understanding of software/hardware system lifecycle, with the ability to translate technical requirements into actionable program plans.
• Experience leading cross‑functional teams and coordinating between internal teams and external partners.
• Strong analytical skills, with the ability to develop dashboards, reports, and insights for critical metrics and risk management.
• Excellent communication skills—both written and verbal—across technical and non‑technical audiences.

Preferred Qualifications

• Experience in AI, machine learning, or high‑performance computing environments.
• Background in storage technologies, networking, or cloud infrastructure.
• Familiarity with Agile and Lean methodologies in a product development context.
• Prior experience managing large, geographically dispersed teams.
• Demonstrated ability to influence senior stakeholders and drive consensus.

Skills & Competencies

• Strategic thinking and execution.
• Project management tools (Jira, Asana, MS Project).
• Data‑driven decision making.
• Stakeholder management and negotiation.
• Problem‑solving under ambiguity.
• Technical fluency in GPU architectures, storage protocols, and cloud platforms.
• Adaptability to fast‑moving environments.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is not limited to a single role. We offer:

• Mentorship from senior leaders in engineering, product, and business.
• Access to internal learning platforms, certifications, and conference sponsorships.
• Opportunities to transition into product management, engineering leadership, or global program management.
• Cross‑functional projects that broaden your skill set and expose you to new technologies.

Work Environment & Culture

Our remote‑first culture empowers you to work from anywhere in the USA while staying connected to a vibrant, collaborative community. We value:

• Transparency and open communication.
• Diversity, equity, and inclusion.
• Innovation and a bias toward action.
• Work‑life balance, with flexible hours and generous paid time off.
• Regular virtual team events, hackathons, and knowledge‑sharing sessions.

Compensation & Benefits

While specific figures vary based on experience and location, the typical compensation package includes:

• Competitive base salary (approximately $150k–$200k).
• Performance‑based bonuses.
• Significant equity stake in brighthush.
• Comprehensive health, dental, and vision plans.
• 401(k) with company match.
• Unlimited paid time off and flexible working hours.
• Professional development stipend and conference travel support.
• Remote work stipend for home office setup.

H1B Sponsorship

brighthush is committed to building a diverse workforce and has a strong track record of sponsoring H1B visas. While sponsorship is not guaranteed for every role, we encourage qualified international candidates to apply.

How to Apply

Ready to take the next step in your career? Click the link below to submit your application and join a team that’s redefining the future of AI and high‑performance computing.

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