Senior Remote Data Entry Specialist – Travel & Accessibility Data Management – Champion Global Customer Data Excellence at brighthush

About brighthush

brighthush is a forward‑thinking, technology‑driven organization that empowers people to travel with confidence and accessibility. With a global footprint spanning more than 30 countries, we specialize in creating seamless, data‑rich experiences for travelers, accessibility advocates, and corporate partners alike. Our mission is simple: to harness the power of accurate, real‑time data to break down barriers and make the world more inclusive.

At brighthush, we believe that the foundation of every great product and service is reliable data. That’s why we invest heavily in our people, our processes, and our tools. We’re proud of our culture of continuous learning, collaboration, and innovation—values that guide everything from the way we build software to the way we support our employees.

Position Overview

We’re looking for a meticulous, tech‑savvy Remote Data Entry Specialist to join our dynamic Customer Data Team. In this role, you will be the guardian of our travel and accessibility datasets, ensuring that every record is accurate, up‑to‑date, and ready for analysis. You’ll work closely with cross‑functional teams—including Product, Analytics, and Customer Success—to maintain data integrity, generate insightful reports, and support strategic initiatives.

As a remote team member, you’ll enjoy the flexibility of working from anywhere while staying connected to a vibrant, distributed community of data professionals. Your contributions will directly impact the quality of our services, the satisfaction of our users, and the overall success of brighthush.

Key Responsibilities

• Data Capture & Verification: Accurately enter new travel and accessibility records into our proprietary database, ensuring 99.9% accuracy.
• Data Cleansing & Validation: Identify and correct inconsistencies, duplicates, and errors using automated scripts and manual checks.
• Report Generation: Produce weekly and monthly reports on data quality metrics, trend analyses, and key performance indicators for internal stakeholders.
• Process Improvement: Collaborate with the Data Engineering team to refine data entry workflows, automate repetitive tasks, and implement best practices.
• Cross‑Functional Collaboration: Partner with Product, Marketing, and Customer Success to understand data requirements, resolve data gaps, and support feature launches.
• Documentation & Training: Maintain clear, up‑to‑date documentation of data entry procedures and provide onboarding support to new team members.
• Compliance & Security: Adhere to data privacy regulations (GDPR, CCPA) and internal security protocols to protect sensitive customer information.
• Continuous Learning: Stay current with industry trends in data management, accessibility standards, and travel technology.

Essential Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree in Data Management, Information Systems, or a related field preferred.
• Minimum of 2 years of experience in data entry, data quality assurance, or a similar role.
• Typing speed of 60+ words per minute with a high degree of accuracy.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and experience with data entry platforms such as Salesforce, HubSpot, or custom CRM systems.
• Strong analytical mindset with the ability to spot patterns, anomalies, and trends in large datasets.
• Excellent written and verbal communication skills in English; additional languages are a plus.
• Self‑motivated, detail‑oriented, and capable of managing multiple priorities in a fast‑paced, remote environment.
• Experience working with accessibility data (e.g., ADA compliance, travel accommodations) is highly desirable.

Preferred Qualifications

• Experience with SQL, Python, or other scripting languages for data manipulation.
• Familiarity with data governance frameworks and data quality tools such as Informatica, Talend, or Trifacta.
• Knowledge of travel industry standards (IATA, DOT, TSA) and accessibility regulations.
• Previous remote work experience in a distributed team setting.
• Certification in Data Management or a related discipline (e.g., CDMP, DAMA).

Skills & Competencies

• Attention to Detail: A keen eye for spotting errors and ensuring data consistency.
• Time Management: Ability to prioritize tasks and meet tight deadlines without compromising quality.
• Problem‑Solving: Creative approach to troubleshooting data issues and proposing solutions.
• Collaboration: Comfortable working with cross‑functional teams and building strong professional relationships.
• Adaptability: Quick to learn new tools, processes, and industry developments.
• Technical Proficiency: Comfortable navigating multiple software platforms and troubleshooting basic technical issues.
• Data Ethics: Commitment to maintaining data privacy, security, and integrity.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the data you manage. We offer:

• Professional Development: Access to online courses, certifications, and workshops in data science, analytics, and accessibility.
• Mentorship Programs: Pairing with senior data professionals to guide your growth and help you navigate complex projects.
• Career Pathways: Clear progression from Data Entry Specialist to Data Analyst, Data Quality Lead, or Product Data Manager.
• Project Exposure: Opportunities to work on high‑impact initiatives such as AI‑driven travel recommendations or global accessibility compliance projects.
• Innovation Labs: Participation in hackathons and innovation challenges to experiment with new tools and methodologies.

Work Environment & Company Culture

Our remote‑first culture is built on trust, transparency, and collaboration. You’ll experience:

• Flexible Hours: Work when you’re most productive while meeting team syncs and project deadlines.
• Virtual Team Building: Regular virtual coffee chats, game nights, and wellness sessions to foster connection.
• Inclusive Environment: A commitment to diversity, equity, and inclusion, ensuring every voice is heard.
• Open Communication: Transparent decision‑making and frequent updates from leadership.
• Health & Wellness: Access to mental health resources, fitness stipends, and ergonomic support.

Compensation, Perks & Benefits

While specific figures vary by location and experience, brighthush offers a competitive salary package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonuses and equity options.
• Comprehensive health, dental, and vision insurance.
• 401(k) matching program.
• Paid time off (PTO), sick leave, and parental leave.
• Professional development stipend and tuition reimbursement.
• Technology allowance for home office setup.
• Annual wellness stipend and access to virtual fitness classes.

How to Apply

Ready to make a difference in the world of travel and accessibility? Submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. We’re excited to learn how your skills and passion align with brighthush’s mission.

Apply through our careers portal or contact our recruiting team at [email protected].

Join brighthush today and help us turn data into meaningful journeys for everyone.