Senior Remote Engineering Manager – Customer Developer Experience & Open Source Leadership – Spearheading AI‑Powered E‑Commerce Platform Innovation at brighthush

About brighthush

brighthush is a trailblazing AI‑enabled product search and discovery platform that empowers e‑commerce brands to deliver hyper‑personalized shopping experiences at scale. Founded in 2015, we have grown into a vibrant, high‑growth startup headquartered in San Francisco, California, with a global team of 201‑500 talented engineers, designers, and data scientists. Our mission is simple yet ambitious: to make it effortless for brands to connect shoppers with the products they love, using the latest advances in machine learning, natural language processing, and real‑time analytics.

As a remote‑first company, we give our people the freedom to work from anywhere in the United States while fostering a culture of collaboration, continuous learning, and impact. Whether you’re a seasoned leader or an ambitious engineer, brighthush offers a dynamic environment where your ideas shape the future of e‑commerce.

Role Overview

We’re looking for an experienced Engineering Manager to lead our Customer Developer Experience (DevX) team. In this role, you will bridge the gap between our external developer community and our internal engineering organization. You’ll own the strategy, execution, and quality of the open‑source tooling, libraries, and documentation that power the next generation of retail experiences worldwide.

As the face of our developer ecosystem, you will champion a culture of openness, accessibility, and rapid iteration. Your influence will ripple across product, customer success, data science, and engineering, ensuring that every external integration is seamless, well‑documented, and delightfully fast to adopt.

Key Responsibilities

• Strategic Vision & Roadmap: Define the long‑term vision for the DevX portfolio, aligning with brighthush’s product strategy and market demands.
• Cross‑Functional Collaboration: Partner with Product, Customer Success, Data Science, and other Engineering teams to prioritize features, resolve pain points, and translate customer feedback into actionable engineering initiatives.
• Hands‑On Integration Support: Balance immediate support for external developers with the development of scalable, reusable tooling that can serve thousands of partners.
• Talent Acquisition & Development: Own the end‑to‑end hiring process: build a strong pipeline, conduct interviews, and secure top engineering talent. Mentor and coach engineers to foster growth, provide constructive feedback, and remove obstacles.
• Technical Leadership: Set technical direction, tooling standards, and testing practices to maintain a high bar for quality. Champion performance, security, and accessibility best practices across all deliverables.
• Open‑Source Advocacy: Guide the creation, maintenance, and community engagement of TypeScript/React libraries. Ensure that open‑source contributions adhere to best practices, are well‑documented, and receive timely feedback from the developer community.
• Developer Experience Excellence: Define and enforce DevX standards across tooling, documentation, and support. Create reference implementations, tutorials, and sandbox environments that enable developers to integrate quickly and confidently.
• Metrics & Impact: Define success metrics (e.g., time‑to‑value, adoption rates, community engagement) and use data to iterate on the DevX strategy.
• Community Building: Represent brighthush at external events, conferences, and meetups. Grow and nurture a vibrant community of developers, contributors, and advocates.

Strategic Leadership & Collaboration

Work closely with Product, Customer Success, and Data Science to translate customer feedback into actionable engineering initiatives. Own the prioritization framework that balances short‑term support with long‑term platform growth. Your ability to navigate competing priorities and deliver measurable outcomes will be critical to our success.

Team Management & Growth

Recruit, hire, and onboard high‑potential engineers. Conduct regular one‑on‑ones, performance reviews, and career development plans. Foster a culture of ownership, experimentation, and continuous improvement. You will be responsible for building a high‑performing, diverse, and inclusive team that thrives in a remote‑first environment.

Open‑Source Advocacy

Guide the creation, maintenance, and community engagement of TypeScript/React libraries. Ensure that open‑source contributions adhere to best practices, are well‑documented, and receive timely feedback from the developer community. You will also champion the adoption of open‑source tools and practices within brighthush’s internal engineering culture.

Developer Experience Excellence

Define and enforce DevX standards across tooling, documentation, and support. Create reference implementations, tutorials, and sandbox environments that enable developers to integrate quickly and confidently. Your focus on developer happiness will directly influence partner satisfaction and brand loyalty.

Quality & Technical Excellence

Establish rigorous testing, code review, and CI/CD pipelines. Champion performance, security, and accessibility best practices across all deliverables. Your technical rigor will ensure that our open‑source libraries are battle‑tested, well‑maintained, and ready for production use.

Essential Qualifications

• Minimum of 5 years of web development experience, with at least 2 years in a leadership role.
• Proficiency in JavaScript, React, and TypeScript (or a strong willingness to learn).
• Deep understanding of modern web architecture, component design, and state management.
• Experience managing cross‑functional teams and coordinating with product, design, and data science.
• Strong analytical and problem‑solving skills, with the ability to triage complex issues and prioritize effectively.
• Excellent written and verbal communication skills; comfortable speaking to both technical and non‑technical stakeholders.
• English fluency at C1 level (CEFR) or higher.
• Availability to attend regular meetings between 2 pm and 8 pm UTC.
• Passion for building high‑impact products in a fast‑moving startup environment.

Preferred Qualifications

• Hands‑on experience with open‑source projects, including library maintenance or community engagement.
• Background in building developer tools, SDKs, or API platforms.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
• Experience with automated testing frameworks (Jest, Cypress, Playwright) and CI/CD pipelines.
• Knowledge of accessibility standards (WCAG) and performance optimization techniques.
• Prior experience in a remote‑first organization or managing distributed teams.

Skills & Competencies

• Leadership & Mentorship: Inspire teams, provide constructive feedback, and create growth opportunities.
• Strategic Thinking: Translate business goals into engineering roadmaps and measurable outcomes.
• Customer‑Centric Mindset: Advocate for external developers and internal stakeholders alike.
• Technical Fluency: Deep understanding of front‑end ecosystems, tooling, and best practices.
• Communication: Articulate complex ideas clearly to diverse audiences.
• Adaptability: Thrive in a rapidly evolving environment and pivot when necessary.
• Collaboration: Build strong relationships across product, design, data science, and support.

Career Growth & Learning Opportunities

At brighthush, we believe that learning is a continuous journey. As Engineering Manager, you will:

• Lead high‑impact projects that shape the future of e‑commerce.
• Mentor engineers who will become the next generation of technical leaders.
• Participate in quarterly hackathons, tech talks, and open‑source sprints.
• Receive a dedicated training and development budget refreshed annually.
• Have the chance to present at industry conferences and contribute to thought leadership.
• Progress into senior leadership roles such as Director of Engineering or VP of Engineering.

Work Environment & Culture

Our remote‑first culture means you can work from anywhere in the United States. We value:

• Flexibility: Choose your own hours while aligning with core team availability.
• Transparency: Open communication channels and a flat hierarchy that encourages idea sharing.
• Collaboration: Regular virtual stand‑ups, cross‑team workshops, and community events.
• Innovation: A safe space to experiment, fail fast, and iterate quickly.
• Well‑being: Unlimited vacation, mental health resources, and a supportive community.

Compensation & Benefits

While the base salary is competitive and commensurate with experience, we also offer:

• Unlimited vacation time – we strongly encourage taking at least three weeks per year.
• Fully remote team – choose where you live.
• Work‑from‑home stipend to set up your ideal home office.
• brighthush laptops provided for new employees.
• Annual training and development budget for every employee.
• Maternity & paternity leave for qualified employees.
• Stock options in addition to the base salary.
• Regular team off‑sites to connect and collaborate in person.
• Access to a network of smart, driven professionals who will help you grow and make a meaningful impact.
• Health, dental, and vision insurance for you and your dependents.
• 401(k) plan with company match.
• Employee wellness stipend and mental health support.

H1B Sponsorship

brighthush has a track record of offering H1B sponsorships. While we cannot guarantee sponsorship for every role, we are committed to supporting qualified candidates through the visa process when possible.

How to Apply

Ready to lead the next wave of developer experience at brighthush? Click the link below to submit your application and join a team that values innovation, impact, and growth.

Apply to this role at brighthush

Closing

At brighthush, we’re building the future of e‑commerce, one line of code at a time. If you’re a visionary engineering leader who thrives on solving complex problems, mentoring talent, and delivering world‑class developer tools, we want to hear from you. Join us and help shape the next generation of retail experiences while growing your career in a supportive, remote‑first environment.