Senior Remote Real Estate Sales Strategist & Customer Experience Champion – Spearhead AI‑Powered Property Expansion, Design Exceptional Client Journeys, Drive Market Growth, and Lead Innovative Sales Strategies at brighthush
About brighthush – Revolutionizing Real Estate with AI and Customer‑First Innovation
At brighthush, we’re not just another real‑estate platform; we’re a movement that blends cutting‑edge artificial intelligence, data‑driven insights, and a people‑centric philosophy to transform how buyers, sellers, and investors navigate the property market. Our mission is simple: empower every client to make confident, informed decisions faster, while delivering a seamless, personalized experience that turns transactions into lasting relationships.
Why brighthush is the Future of Property
For decades, the real‑estate industry has been hampered by legacy processes, fragmented data, and opaque transactions. brighthush flips that narrative by offering:
- Intelligent, AI‑powered market analytics that surface hidden opportunities.
- Streamlined workflows that let agents focus on building relationships, not paperwork.
- A culture that celebrates success, embraces flexibility, and rewards continuous learning.
- A remote‑first model that gives you the freedom to work from anywhere while staying connected to a vibrant, high‑performing team.
Position Overview
As a Senior Remote Real Estate Sales Strategist & Customer Experience Champion at brighthush, you will be the linchpin in delivering an outstanding customer experience while driving property sales. You’ll manage a portfolio of high‑value clients, stay ahead of market trends, and use a consultative approach to negotiate deals that satisfy both buyers and sellers. Your success will be measured not only by sales figures but also by the quality of service you provide and the lasting relationships you build.
Unlike a single‑track role, this position offers dynamic movement across multiple functions. When one market segment slows, you’ll pivot, stretch your skill set, and keep momentum—and commissions—strong. You’ll never be idle, always engaging with new leads, nurturing relationships, and closing deals.
What Makes This Role Stand Out?
- Hybrid of sales mastery and customer‑experience excellence
- Opportunity to shape the future of AI‑driven real‑estate solutions
- Remote work with a global, high‑performing team
- Direct impact on revenue growth and brand reputation
- Continuous learning and career advancement pathways
Key Responsibilities
- Client Portfolio Management: Build and nurture a high‑value portfolio of clients, ensuring a seamless journey from initial contact to closing. Use data‑driven insights to personalize every interaction.
- Market Intelligence: Maintain up‑to‑date knowledge of market trends, local activity, and regulatory changes to provide accurate, timely advice. Translate complex data into actionable strategies for clients.
- Cross‑Selling & Upselling: Identify and cross‑sell or upsell services that add real value to clients, such as property management, renovation consulting, or investment advisory. Drive additional revenue streams while enhancing client satisfaction.
- Negotiation Excellence: Confidently negotiate between buyers and sellers, ensuring fair and mutually beneficial outcomes. Leverage AI‑generated market reports to support your proposals.
- Customer‑First Experience: Deliver a customer‑first experience using a consultative, solution‑oriented approach that turns prospects into lifelong advocates. Anticipate needs and exceed expectations at every touchpoint.
- Conversion Optimization: Monitor property interest and progress, adapting strategies as needed to maximize conversion rates. Use analytics dashboards to track performance and refine tactics.
- Administrative Excellence: Keep meticulous administrative records, ensuring compliance and data integrity across all transactions. Automate routine tasks to focus on high‑value activities.
- Relationship Building: Go above and beyond to create memorable experiences for every client, from first call to post‑sale follow‑up. Foster trust and loyalty through consistent, high‑quality communication.
- Revenue Growth: Consistently smash your sales targets and performance metrics, driving revenue growth for brighthush. Translate market opportunities into tangible results.
Essential Qualifications
- Proven experience in consultative sales and negotiation, ideally within the property or related industry.
- Strong communication skills with a natural ability to build trust and rapport quickly.
- Empathy‑driven mindset, always putting the customer’s needs first.
- Persuasive and confident in promoting services, demonstrating clear value.
- Highly organized, detail‑focused, and self‑motivated with a strong sense of ownership.
- Tech‑savvy, comfortable using CRM systems, data analytics tools, and virtual communication platforms.
Preferred Qualifications
- Experience working in a remote or virtual sales environment.
- Knowledge of the UK property market and local regulations.
- Background in digital marketing or social media outreach.
- Previous exposure to performance‑based commission structures.
Skills & Competencies
- Strategic thinking and market analysis.
- Advanced negotiation and conflict resolution.
- Customer relationship management (CRM) proficiency.
- Data‑driven decision making.
- Time management and prioritization.
- Adaptability and resilience in a fast‑paced environment.
Career Growth & Learning Opportunities
At brighthush, we champion internal promotion and career progression. Your first role as a Customer Experience Champion could be the stepping stone to senior sales leadership, business development, or even product strategy. We invest in continuous learning through:
- Regular training sessions on market trends, sales techniques, and technology tools.
- Mentorship programs pairing you with seasoned professionals.
- Access to industry conferences, webinars, and networking events.
- Performance reviews that align your goals with company objectives.
- Opportunities to lead cross‑functional projects and influence product roadmap.
Work Environment & Company Culture
brighthush thrives on a culture of transparency, collaboration, and innovation. Our remote teams are connected through daily stand‑ups, virtual coffee breaks, and an open‑door policy for ideas and feedback. We celebrate wins, learn from challenges, and support each other’s growth. Flexibility is built into our DNA – you set your own schedule, work from your preferred location, and focus on results, not hours.
We value diversity, equity, and inclusion. Every team member’s voice matters, and we actively foster an environment where creativity and curiosity can flourish. Whether you’re a seasoned professional or a recent graduate, you’ll find a supportive community that encourages experimentation and rewards bold thinking.
Compensation, Perks & Benefits
Beyond a competitive base salary and performance bonus, brighthush offers:
- 25 days holiday plus celebration days off.
- All necessary tech and equipment delivered to your doorstep.
- 24/7 Employee Assistance Programme for personal and professional support.
- Exclusive brighthush property discounts for you and your family.
- Tailored commission schemes that reward high performance.
- Life Assurance coverage.
- Opportunities for remote work across the UK.
- Health and wellness stipend to support your well‑being.
- Regular team‑building retreats and virtual social events.
Ready to Join brighthush?
We’re looking for self‑driven, passionate individuals who want to make a real impact on the property industry. If you thrive in a fast‑paced, tech‑enabled environment and are ready to deliver exceptional customer experiences while driving sales, we want to hear from you.