Remote Position

Senior SAP ECP Help Desk Analyst

๐ŸŒ Remote ยท United States ๐Ÿ’ผ Full-time

Position: Senior SAP ECP Help Desk Analyst Location: Remote with occasional travel to Denver, CO - Expenses paid Duration: 3 to 6 months contract to hire Role Overview: Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users. Key Responsibilities: Handle payroll inquiries, system issues, and configuration requests. Troubleshoot incidents, resolve issues, and escalate complex cases. Support payroll processing and reporting activities. Monitor EC-to-ECP integrations and troubleshoot replication errors. Ensure payroll data accuracy and system reliability. Provide excellent customer support to HR and Payroll teams. Required Skills: 5+ years of SAP HR/Payroll support experience. Hands-on experience with SAP SuccessFactors ECP. Knowledge of Employee Central-to-ECP integration and replication monitoring. Strong understanding of U.S. payroll processes. Experience with ServiceNow or similar ticketing tools. Excellent troubleshooting and communication skills. Preferred: SAP SuccessFactors certification. Experience with payroll reporting and integration monitoring tools. Aspire IT Solutions is an equal opportunity employer. All applicants must submit accurate information; misrepresentation may disqualify candidacy. This role may require background checks/work authorization verification. Rate/benefits are negotiable. Aspire IT Solutions reserves the right to modify or withdraw this posting.

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