Senior ServiceNow Developer
Job Title: Senior ServiceNow Developer Location: Atlanta, GA (Remote) Monthly onsite meeting required. Position Type: Contract Interview Mode: Either Web Cam or In Person
Preferred Qualifications
Years of Experience
- 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments
- 3+ years building and supporting custom applications using App Engine Studio
- 3+ years working within Agile or sprint-based delivery models
Preferred Education
- Bachelor’s degree or higher in Information Technology, Computer Science, or a related field preferred
Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ITIL® 4 Foundation (or equivalent ITSM experience)
Preferred Skills
- Strong experience with server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs
- Advanced proficiency with GlideRecord, query optimization, and transactional logic
Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns
- Solid understanding of ACL design, role hierarchy, and access evaluation order
- Experience designing and supporting Configurable Workspace and UI Builder-based experiences
Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards
- Experience with REST-based integrations and data exchange using JSON
- Strong documentation skills, including technical design notes and implementation guidance
Specialized Skills Required
- App Engine &
Custom Application Development: Design and build upgrade-safe, maintainable applications using App Engine Studio,scoped applications, and platform APIs. Workspace & UI Configuration: Develop role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder. Integration & Automation: Implement and support inbound and outbound integrations using Scripted REST APIs and Integration Hub patterns where applicable. Platform Governance & Standards: Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health. Agile Delivery & Collaboration: Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams. Mentorship & Technical Leadership: Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards. Duties &
Responsibilities
- Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments
- Partner with product owners and stakeholders to translate requirements into technical solutions
- Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility
- Review and approve development work to ensure adherence to platform standards and security requirements
- Support platform upgrades and resolve development-related issues introduced by new releases
- Contribute to platform documentation, architectural decisions, and operational runbooks
- Assist with troubleshooting production issues and implementing long-term corrective solutions
- Participate in change review and release governance processes
Required/Desired Skills Skill | Required /Desired | Amount | Actual Years of Experience Designing and building upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs. | Required | 3 | Developing role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder. | Required | 3 | Implementing and supporting inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable. | Required | 3 | Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health | Required | 3 | Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams | Required | 3 | Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards. | Required | 3 |