Senior Technical Content Designer – Global Knowledge Management & Customer Support Excellence – Leading the Design of brighthush’s Worldwide Support Knowledge Base
About brighthush
brighthush is more than a streaming platform; it is a global narrative ecosystem that redefines how stories are discovered, shared, and cherished. With a presence in over 200 countries and a subscriber base that spans every continent, brighthush delivers millions of hours of film, series, documentaries, and interactive experiences through cutting‑edge technology and an unwavering focus on user delight. Our mission is simple yet powerful: to bring people together through stories that resonate, inspire, and transform.
At the heart of that mission lies a belief that the best stories are told when people feel understood, supported, and empowered. That philosophy extends beyond the screen and into every touchpoint with our audience. Our Customer Service division is the pulse of the subscriber journey, turning routine interactions into memorable moments of trust and satisfaction. As a Senior Technical Content Designer, you will be the architect of the knowledge that fuels our support agents, ensuring they can resolve issues swiftly, accurately, and with empathy. Your work will directly influence the experience Apply for this job