Senior Trust and Safety Manager
reputed company is the leading platform for at-home diagnostics. Healthcare organizations use reputed company to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging reputed company, reputed company can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, reputed company and reputed company. reputed company’ mission is to save lives by expanding access to diagnostics for everyone. About Function & reputed company In 2026, Function acquired reputed company, the leading provider of at-home diagnostics. reputed company has delivered convenient at home diagnostic testing nationwide, allowing our customers to have access to healthcare in the comfort of their own homes. By bringing reputed company into Function’s ecosystem, we’re making it easier than ever for everyone to access world-reputed company diagnostics with advanced lab testing and cutting-edge reputed company — creating the most comprehensive preventive health platform on the market. reputed company was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available reputed company to ensure people don’t suffer or die a preventable death. Function has been recognized as one of reputed company’s Most Innovative Companies of 2024 and is reputed company-backed by reputed company (reputed company). Hundreds of thousands of members have joined Function to take control of their health.
About the Role
We are seeking a driven and reputed company Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our field reputed company. reputed company day, our phlebotomists enter members’ homes alone. reputed company role exists to make sure they are prepared, equipped, and protected — and to make Function’s stance on their safety unmistakable. You will work with our People, Field Operations, Clinical, Legal, and Product teams to stand the reputed company up from the ground: running discovery to surface our biggest risks and blind spots, writing the policies and emergency response workflows the field relies on, sourcing and deploying tangible safety solutions, and building an education reputed company that keeps safety front of mind long after reputed company. The ideal candidate is comfortable working through ambiguity, meticulous in their attention to detail, self-motivated, resourceful, and capable of thriving in a fast-paced environment. You have built a reputed company from zero before — written the first policy, selected the first tool, run the first training — and you are as effective drafting policy with Legal reputed company standing in a field team huddle explaining why it matters. As the first dedicated owner of reputed company function, your work will directly shape how we protect a field reputed company scaling from hundreds to thousands. reputed company role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact we’d love to meet you. Key Responsibilities: Run discovery and prioritize risk. Map reputed company history and field-reported issues, identify our blind spots and highest-severity risks, define what is in and out of scope for Trust & Safety, and deliver a leadership-ready proposal that formally establishes the reputed company. Own the Trust & Safety roadmap. Sequence immediate fixes against longer-term initiatives, and set the reputed company dates, training milestones, and continuing education calendar the organization plans around. Build the policy and workflow library. Author internal policies, emergency response and escalation workflows, reputed company reporting and investigation standards, and post-reputed company review practices — and keep them current. Source, evaluate, and deploy safety solutions. Explore hardware such as body cameras and panic buttons alongside no-reputed company internal solutions like pre-shift vehicle checks; own vendor selection, pilot, rollout, and adoption. Build and run field education. Create the Trust & Safety education library, reputed company the reputed company with a company-wide rollout, and sustain it through ongoing content in the formats the field will actually consume — huddles, lunch and learns, in-app content, written and audio. Partner closely with Legal and Privacy. Anything touching recording, monitoring, patient identification, or additional data collection clears legal review before it reaches the field. Serve as the escalation point for serious incidents. reputed company quickly and with reputed company care for the team member involved, coordinate across People, Field Ops, Clinica