Senior Vice President of Global Sales
Company Description
Amazon Connect User Group is a community of professionals building production-ready workloads on Amazon Connect and related AWS services. Members share practical applications, exchange best practices, and collaborate on solutions that improve customer experiences. The group offers opportunities to get technical questions answered, explore integrations with other AWS services, and learn from technology partners. It is a hub for staying current on contact center innovation and expanding professional networks in the Amazon Connect ecosystem. Role Description The Senior Vice President of Global Sales is a part-time, remote role responsible for shaping and executing the global sales strategy for Amazon Connect User Group initiatives and offerings. This role oversees international sales activities, builds and manages strategic relationships, and drives membership growth, sponsorships, and partner engagement across regions. The SVP will collaborate with leadership to define revenue targets, refine go-to-market plans, and ensure alignment between business goals and sales operations. Day-to-day responsibilities include leading account management efforts, analyzing global market opportunities, optimizing sales processes, mentoring sales contributors or volunteers, and representing the user group in key external meetings and virtual events.
Qualifications
Demonstrated expertise in Sales and International Sales, with a track record of driving growth across multiple regions. Strong proficiency in Sales Operations and Business Planning to design and optimize scalable, data-driven sales processes. Proven capability in Account Management, including developing long-term relationships with sponsors, partners, and enterprise stakeholders. Extensive experience in leadership roles in global sales or business development, ideally in technology, SaaS, or cloud services. Ability to work effectively in a remote, part-time capacity, managing priorities across time zones with minimal supervision. Excellent communication, negotiation, and presentation skills, with comfort engaging executive-level audiences. Strategic mindset with strong analytical skills and familiarity with CRM, sales analytics tools, and pipeline management. Bachelor’s degree in Business, Marketing, or a related field; advanced degree or equivalent leadership experience is beneficial. Understanding of AWS, Amazon Connect, or cloud-based contact center solutions is a plus.