ServiceNow SPM Consultant
Job Title: ServiceNow Strategic Portfolio Management (SPM) Technical Consultant / Business Process Consultant (BPC) Location: Remote Duration: Contract Job Summary: We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Technical Consultant / Business Process Consultant (BPC) to support enterprise ServiceNow implementations and enhancements. The ideal candidate will have strong expertise in SPM/PPM modules , business process consulting, solution design, and hands-on ServiceNow platform experience. Required ServiceNow Certifications: ServiceNow Certified System Administrator (CSA) – Required ServiceNow Certified Application Developer (CAD) – Required ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) – Required Key Responsibilities: Lead ServiceNow SPM/PPM implementations, enhancements, and optimization initiatives Work with business stakeholders to gather requirements, define processes, and translate business needs into ServiceNow solutions Configure and support SPM capabilities including: Strategic Planning Demand Management Project Portfolio Management (PPM) Resource Management Agile Development Application Portfolio Management (APM) Conduct workshops, process assessments, and solution walkthroughs with clients Develop user stories, process flows, acceptance criteria, and functional specifications Collaborate with technical teams on configuration, integrations, testing, and deployments Support Agile delivery practices including sprint planning, backlog grooming, and UAT coordination Provide recommendations for ServiceNow best practices, governance, and platform adoption Required Experience & Skills: 7+ years of ServiceNow experience with strong focus on SPM/PPM Hands-on experience as a ServiceNow Technical Consultant / Business Process Consultant Strong understanding of enterprise portfolio management processes Experience working with business users, product owners, and technical teams Ability to lead client discussions, workshops, and requirement sessions Strong communication and problem-solving skills Experience with ServiceNow configuration, workflows, reporting, and platform capabilities Preferred Qualifications: Experience with ServiceNow implementation partner environments Experience supporting large enterprise ServiceNow transformations Knowledge of CSDM, Agile methodologies, and ServiceNow governance practices Work Arrangement: 100% Remote