Solutions Consultant - SaaS Workforce Mgmt Products - REMOTE
Position: Solutions Consultant - Workforce Management industry, requires strong knowledge of Payroll and Union reporting Location: Fully REMOTE Salary: up to $135,000 depending on experience and skills We are a software technology company focused in the workforce management space. The Solutions Consultant plays a key role working closely with our clients, successfully implementing our SaaS based products to their specific needs with a focus on Payroll and Union Reporting. The Solutions Consultant is both a technical and customer-facing position and will involve requirements gathering from customers, designing solutions, and building and testing those solutions. Responsibilities:
- Evaluate business processes, identify improvement areas, and design and implement effective solutions
- Conduct meetings and presentations to communicate ideas, findings, and recommendations
- Perform detailed requirements analysis with customers
- Document and clearly communicate project outcomes and recommendations
- Collaborate with cross-functional teams and management to align on solutions
- Configure software systems to meet client requirements
- Work closely with clients, technical teams, and leadership
- Ensure solutions align with business needs and objectives
- Perform user acceptance testing and support validation activities
- Prioritize initiatives based on business goals and requirements
- Act as a liaison between stakeholders, users, and technical teams
- Monitor deliverables and ensure projects are completed on time
- Provide support across all customer environments, including development and production
- Perform additional duties as needed
Requirements:
- Bachelor degree in Business, Information Technology, or a related field
- 5+ years of experience in business analysis with strong analytical and problem-solving skills
- Experience supporting a Human Resources focused SaaS product is highly preferred
- Must have strong experience with Payroll and Union reporting
- Ability to influence stakeholders and drive alignment on solutions
- Advanced technical aptitude and ability to learn new systems quickly
- Excellent documentation and communication skills
- Experience creating reports and delivering presentations
- Strong planning, organizational, and time management skills
- Proven track record of contributing to successful project delivery
Benefits
Paid Holidays: 9 holidays PTO: 6.67 hours per month of PTO (10 days/Year to start) Sick time: 5 days per year Bonus: Eligible for discretionary bonus Retirement Plan: 401k with a match Insurance: Medical, Dental and Vision