Solutions Engineer | PST or EST US | Remote

For our client, we are seeking a Solutions Engineer to join the team of a leader in the Technical Services space. This remote role is ideal for a technically fluent pre-sales professional who can translate complex product capabilities into clear customer value. You will partner closely with Sales to shape technical conversations, guide high-velocity opportunities, and help move prospects from evaluation to decision. The role also plays a key part in bringing customer feedback back into the organization to inform product direction, enablement, and documentation. Location: Remote Compensation: $182,000 – $226,000 annually

Responsibilities

Partner with Sales to communicate the company's value proposition and strategy Own technical engagement with customers to support and close high-velocity opportunities Deliver product and technical presentations to customers Proactively communicate customer feedback to internal teams Drive product discussions based on customer interactions Enhance documentation and create enablement materials such as blog posts and videos Qualifications 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space Strong judgment, collaboration, and leadership skills in a startup environment Excellent written and oral communication skills for effective collaboration with remote teams and customers Technical mindset with a desire for continuous growth and problem-solving Self-motivated and creative, with a history of taking initiative Benefits 100% remote work with a global culture Opportunities for career growth and development Transparent communication and regular company-wide updates Autonomy to innovate and try new things In-person onboarding to foster team connections 30 days of annual leave, including dedicated shutdown days Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.