Specialist, Provider Accounts

This is a Fully Remote Job About Our Client: Lumicera Health Services operates within the healthcare sector, focusing on specialty pharmacy services. The organization addresses challenges related to managing prescription referrals and provider relationships, ensuring regulatory compliance and streamlined communication among clinics, pharmacies, insurance providers, and patients. This approach supports continuity of care and enhances service delivery within specialty pharmacy. About the Opportunity: The SPECIALIST, PROVIDER ACCOUNTS role is designed to manage and strengthen relationships with clinic contacts while overseeing the prescription referral process. This position ensures effective coordination between clinics and internal teams to meet clinic and patient needs, directly impacting the quality and compliance of referral services. The role serves as a key liaison to resolve issues and support sales strategies, contributing to operational success and client satisfaction. Responsibilities: Develop and maintain professional relationships with clinic contacts to ensure satisfaction and promptly address concerns Oversee prescription referral processes, including prior authorizations, ensuring compliance with regulations and company standards Conduct weekly meetings with the Sales team to align referral activities with sales strategies and clinic operations Serve as primary contact for resolving clinic referral process issues, coordinating with clinical support and sales teams Act as liaison among medical staff, pharmacies, insurance providers, and patients to facilitate communication and care continuity Provide on-site support alongside Sales team when needed to address clinic needs and build relationships Support compliance program objectives and adhere to federal and state laws with high ethical standards Perform additional tasks assigned by management to support organizational goals Requirements: Associate’s degree or equivalent experience Certified Pharmacy Technician (CPhT) or relevant healthcare certification preferred Minimum 2 years of experience in specialty pharmacy or a similar client-facing healthcare role Experience as a Referral Coordinator is highly desirable Commitment to compliance program objectives Ability to interact cooperatively and respectfully with colleagues Pay Range and Compensation Package: USD 26.08 to USD 31.04 per hour Benefits & Perks: Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401(k) company match up to 5% with no vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program up to $750 Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.