Sr. Commercial Strategy Manager
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
About the Commercial Strategy Team
The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. In addition to driving new growth, the Commercial Strategy team owns and executes strategic growth programs that sit at the intersection of multiple teams and functions, and is the center of excellence for continuous improvement, focused on how to drive operational efficiency and rigor as we scale. The team goes where the problems are and are key to enabling future growth opportunities.
Employee perspective
“I feel both totally supported and genuinely challenged, but my team also fosters a culture with values that truly resonate with who I am."
Joey — Joey
About the role
As Senior Commercial Strategy Manager, you will serve as a thought partner to leaders across the organization, lead critical cross-functional initiatives that shape the company’s growth trajectory, drive strategic planning cycles, stand up 0–1 initiatives, and unlock operational scale across our most critical programs.
Like most marketplaces, Thumbtack serves customers and pros, and this role creates value for both through our Partnerships business, one of Thumbtack’s fastest-growing segments. You will identify new growth opportunities, develop go-to-market strategies, launch programs that expand our marketplace’s reach through partners, and shape the strategy and direction of the organization.
Success in this fast-paced, fluid role requires strong problem-solving capabilities, analytical horsepower, comfort operating in ambiguity, and the ability to bring structure to chaos. Working closely with executives, product and engineering leaders, marketers, sales, and finance, you will bring strong business acumen, communication and collaboration skills, a self-starter mindset, and ownership of complex, high-priority problems from day one while pushing progress on multiple fronts.
What you’ll do
- Identify, prioritize and lead initiatives that support our biggest bets and create the greatest impact, while being agile and quickly pivoting as priorities change
- Develop, test, and incubate new ideas (products and businesses)
- Own ad hoc analysis and project work (e.g., board prep, planning, goal setting, competitive analysis, financial analyses)
- Be the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress; this role is extremely cross-functional
- Be a leader who can see around corners, foresee roadblocks, and proactively propose solutions to overcome them - with minimal guidance
- Be dynamic, resourceful, and willing to advocate for your projects internally and externally - influencing without authority will be critical to success
- Be a trusted advisor to the Senior Director of Commercial Strategy, VP of Business Development, and Chief Commercial Officer
In order to be successful, you must bring
- 5-7+ years in management consulting, investment banking, private equity, bizops, or strategy roles
- A “super generalist” who is comfortable with ambiguity and building frameworks/plans to provide necessary structure
- Ability to build analytical models and translate them into executive-level insights
- Demonstrated ability to build strong cross functional relationships and influence leaders at all levels
- Owner attitude and mentality that rolls up your sleeves to “Get Stuff Done”
- Adept at influencing without authority and working with internal/external partners from all backgrounds
- Growth mindset - you care about impact and going the extra mile
Expected salary ranges
- For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $149,600 - $193,600
- For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $134,300 - $173,800
- For candidates living in all other US locations, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $127,500 - $165,000
Thumbtack by the numbers
- $600B+ — opportunity in Thumbtack’s market home services
- 4.5M+ — customers in past 12 months
- 100M — projects started on Thumbtack
- 15M — 5-star reviews
- $3.2B — valuation (as of June 2021)
Supporting you at work and beyond
In addition to our virtual-first model, we offer:
Paid time off
Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.
Remote work stipend and reimbursements
$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.
Support for parents and caregivers
All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).
Family formation benefits
$30,000 USD/CAD lifetime max reimbursement for family planning.
Mental health and financial coaching
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
Thumbtack Bucks
$450 USD/CAD quarterly stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.
AI Tech Stack
Claude Enterprise (Claude.ai, Claude Code, Cowork, Claude Desktop, Ask Thumbtack), OpenAI Enterprise ChatGPT & Codex, Cursor, Gemini Enterprise, Granola, Coda AI, Zoom AI Companion, Linear, and more. *Access varies based on location, team, and role.
5-7+ years in management consulting, investment banking, private equity, bizops, or strategy roles; strong analytical modeling and cross-functional leadership skills; ability to influence without authority.
Key Responsibilities
- leading strategic initiatives
- developing growth strategies
- building analytical models
Skills & Tools
Claude Enterprise, OpenAI Enterprise ChatGPT, Cursor, Gemini Enterprise, Granola, Coda AI, Zoom AI Companion, Linear
Job Details
- Category: Business Development
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 127,500 – 193,600 / year
- Languages: English
Benefits
- Generous paid time off
- Generous parental leave
About Thumbtack, Inc.
A digital marketplace connecting homeowners with local service professionals. — Industry: Information Technology