Position Summary

Triton Claim Management, LLC is seeking an experienced Liability Claims Adjuster to manage a diverse portfolio of general liability claims. This role is responsible for the end-to-end handling of claims, including coverage analysis, investigation, evaluation, reserving, negotiation, and resolution.

You will handle a mix of litigated and non-litigated claims across multiple exposure types, including premises liability, liquor liability, construction/contractual liability, product liability, habitational, and first & third-party physical damage.

Key Responsibilities

Claim Management

• Manage a pending of liability claims from initial notice through final resolution
• Maintain effective diary management and litigation calendars to ensure timely handling
• Document claim activity thoroughly and maintain accurate, organized claim files

Coverage & Investigation

• Analyze and interpret policy language to determine coverage and draft coverage position letters (e.g., Reservation of Rights, Disclaimer)
• Conduct comprehensive investigations, including communication with insureds, claimants, attorneys, and third parties
• Obtain and evaluate relevant documentation such as contracts, lease agreements, medical records, and claim reports

Evaluation & Reserving

• Assess liability and damages, including bodily injury and physical damage exposure
• Establish and maintain appropriate loss and expense reserves, securing required authority from carriers/clients

Litigation & Resolution

• Manage complex, serious injury, attorney-represented, and litigated files
• Direct defense counsel to ensure cost-effective and timely resolution, including oversight of pleadings, discovery, and motion practice
• Negotiate settlements, attend mediations (virtual or in-person), and facilitate settlement conferences

Risk Transfer & Compliance

• Identify and pursue risk transfer opportunities, including tenders, subrogation, and contractual indemnity
• Evaluate Additional Insured and Other Insurance provisions
• Ensure compliance with applicable state laws, regulations, and best practices

Reporting & Communication

• Provide timely updates to clients and carriers, including large loss reporting and claim reviews
• Issue underwriting alerts where appropriate and communicate emerging claim trends
• Satisfying the client is a priority; excellent customer service skills are required

Qualifications

Required

• Minimum 5+ years of liability claims handling experience, including:
  • Coverage analysis
  • Investigation and evaluation
  • Negotiation and settlement
• Experience handling litigated and complex claims
• Strong understanding of general liability exposures and claims processes

Preferred

• Bachelor’s degree or equivalent experience
• Active Adjuster License (NY preferred; additional states a plus)
• Knowledge of state laws and regulations governing liability claims
• Excellent written and verbal communication skills
• High level of organization, accuracy, and professionalism
• Proficiency in Microsoft Office (Word, Excel)

Work Environment

• Full-time remote position
• Occasional in-person meetings at Triton offices (Midtown NYC or Long Island, Atlanta, GA, or West Palm Beach, FL)

Compensation & Benefits

Compensation is commensurate with experience and qualifications. Triton offers a comprehensive benefits package, including:

• Paid Time Off
• Medical, Dental, and Vision insurance
• Life and Long-Term Disability coverage
• 401(k) with company participation

Equal Opportunity Employer

Triton Claim Management, LLC is an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

5+ years liability claims handling experience including coverage analysis, investigation, negotiation, and litigation; strong understanding of general liability; Microsoft Office proficiency; occasional in-person meetings at Triton offices.

Key Responsibilities

• managing claims
• investigating coverage
• negotiating settlements

Skills & Tools

Microsoft Word, Microsoft Excel

Job Details

• Category: Finance and Accounting
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 90,000 – 125,000 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About Triton Claim Management

A claims management company handling general liability claims for clients and carriers. — Industry: Finance