Remote Position
Sr. Manager of Customer Operations
🌍 Remote · United States
💼 Full-time
5+ years managing business systems, integrations, or operational technology; proven ability to improve operations and lead cross-functional initiatives; experience leading and developing team members; ability to travel 3-6 times per year; US-based and legally able to work full time in the US.
Key Responsibilities
- leading CX operations
- optimizing workflows
- managing technology stack
Skills & Tools
Zendesk, HubSpot, Assembled, Simplesat, Jira, ProsperStack, Pendo, Zapier
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States or Alabama or Arkansas or Arizona or California or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Michigan or Minnesota or Montana or North Carolina or Nebraska or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or West Virginia
- Salary: USD 95,000 – 125,000 / year
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
- Generous parental leave
About Tithely
A fully remote tech company providing online giving, church management, and engagement tools for churches. — Industry: Information Technology