Strategic Associate Customer Sales Manager – Grocery Category Growth & Forecasting Specialist – Remote Data‑Driven Retail Innovation & Customer Success Champion at brighthush – Empowering Global Nutrition

About brighthush – A Global Movement in Nutrition

brighthush is more than a brand; it is a worldwide movement that redefines everyday nutrition. With a portfolio that spans iconic grocery staples and a presence in over 100 countries, we stand at the forefront of sustainability, quality, and consumer delight. Our mission is simple yet ambitious: empower people everywhere to choose healthier, more convenient food options without compromising on taste or value. As a fully remote organization, we blend the flexibility of home work with the energy of a global sales community, creating a culture where data, creativity, and impact converge.

Our Impact on Global Nutrition

Every day, brighthush touches millions of lives by delivering products that are not only delicious but also nutritionally balanced. We partner with leading retailers, food service providers, and community organizations to ensure that healthy choices are accessible, affordable, and enjoyable. Through our commitment to science‑backed formulations, responsible sourcing, and transparent labeling, we help consumers make informed decisions that support long‑term well‑being.

Why brighthush is the Place to Grow

Curiosity, collaboration, and a relentless pursuit of excellence are the cornerstones of our culture. Whether you’re in a bustling office or working from a cozy home office, you’ll find a culture that rewards creativity, measures impact, and celebrates growth. At brighthush, data is not just numbers – it’s the engine that drives insight, opportunity, and measurable results. If you’re ready to turn data into action, insight into opportunity, and ambition into achievement, brighthush is the place for you.

Position Overview

As a Strategic Associate Customer Sales Manager (ACSM) at brighthush, you will be the linchpin that connects data, strategy, and customer relationships to drive growth in our grocery categories—an area that generates over $400 million in annual revenue. This remote role offers the freedom to work from anywhere while staying tightly integrated with our global sales community and the Customer Business Team (CBT). Your analytical rigor and strategic insight will translate into actionable plans that elevate profitability and deepen customer loyalty.

Why This Role Matters

In the fast‑moving grocery landscape, the ability to anticipate demand, optimize promotions, and nurture key accounts is a competitive advantage. As an ACSM, you will:

• Shape the future of grocery categories by turning complex data into clear, high‑impact strategies.
• Build lasting relationships with top‑tier grocery retailers, ensuring mutual growth and success.
• Drive cross‑functional initiatives that align sales, marketing, and supply‑chain teams toward a common goal.
• Serve as a trusted advisor to senior leadership, influencing decisions that affect millions of consumers worldwide.

Key Responsibilities

• Customer Opportunity Analysis: Conduct deep dives into category performance and customer business metrics to uncover untapped growth opportunities. Deliver concise, data‑backed recommendations that inform strategic initiatives.
• Demand Forecasting: Produce accurate monthly shipper and MOD demand forecasts. Collaborate with brighthush demand planners to refine projections, ensuring alignment with supply‑chain capabilities and market dynamics.
• Post‑Promotion Analysis: Lead comprehensive reviews of promotional events executed through brighthush AD Groups and individual Owner Group banners. Translate findings into actionable insights that improve future campaign effectiveness.
• Financial & Documentation Management: Maintain meticulous business documentation, manage customer accounts receivable, and oversee timely invoice processing to uphold financial integrity.
• Business Review Support: Assist in quarterly business reviews, joint business planning sessions, line reviews, and “top‑to‑top” meetings with AD Group leadership and senior management.
• Growth Mindset Leadership: Proactively identify innovative, profitable growth avenues. Apply a growth mindset to every challenge, fostering a culture of continuous improvement.
• Ad‑hoc Analysis: Deliver agile, curiosity‑driven analyses that uncover new business‑building opportunities and inform strategic decision‑making.
• New Item & LTO Management: Own the New Item and Limited‑Time Offer (LTO) process with assigned AD Groups and customers. Provide sell‑in support, distribution projection, quantity forecasting, and funding requests.

Day‑to‑Day in Your Role

Every week, you’ll balance strategic planning with tactical execution. Your mornings might start with a data review meeting, followed by a cross‑functional workshop to align on promotion timelines. In the afternoon, you’ll dive into forecasting models, refine demand projections, and craft insights for senior leaders. Throughout the day, you’ll maintain open communication with retail partners, ensuring that both parties are aligned on goals and expectations.

Tools & Technologies You’ll Use

• Advanced Excel (PivotTables, Power Query, VBA)
• Business Intelligence platforms (Power BI, Tableau)
• CRM and ERP systems (Salesforce, SAP)
• Statistical software (R, Python) for forecasting and trend analysis
• Collaboration tools (Slack, Microsoft Teams, SharePoint)

Success Metrics & KPIs

• Accuracy of demand forecasts (within ±5% of actual sales)
• Revenue growth in assigned grocery categories (target 8% YoY)
• Margin improvement through optimized promotion planning
• Customer satisfaction scores and retention rates
• Timeliness and accuracy of financial documentation

Team Structure & Collaboration

The ACSM sits at the intersection of sales, marketing, and supply‑chain teams. You’ll partner with the Customer Business Team, Demand Planning, Marketing Analytics, and Finance to ensure a unified approach to category growth. Regular cross‑functional huddles, joint business planning sessions, and shared dashboards keep everyone aligned and accountable.

Leadership & Mentorship

At brighthush, leadership is collaborative and inclusive. You’ll receive mentorship from senior sales leaders and have the opportunity to present insights directly to the executive team. Our leadership philosophy emphasizes empowerment, continuous learning, and a growth mindset—values that you’ll embody in your daily work.

Essential Qualifications

• Proven remote work experience with the ability to work autonomously while collaborating effectively across distributed teams.
• Exceptional interpersonal skills—written, verbal, and presentation—demonstrated through successful negotiation and influence in a complex, matrixed environment.
• Advanced proficiency in Microsoft Office, especially Excel, and familiarity with proprietary sales systems.
• Strong analytical expertise, including the ability to synthesize syndicated and ambiguous data into comprehensive business plans.
• Willingness to travel 10‑20% of the time to support key accounts and regional initiatives.

Preferred Qualifications

• Experience in the grocery or consumer packaged goods (CPG) industry, with a deep understanding of category dynamics and shopper behavior.
• Track record of driving revenue growth and profitability through data‑driven sales strategies.
• Knowledge of advanced forecasting tools and statistical modeling techniques.
• Experience managing cross‑functional projects and leading change initiatives.

Skills & Competencies

• Analytical Thinking: Ability to dissect complex data sets, identify trends, and translate insights into actionable plans.
• Strategic Vision: Capacity to see the big picture while managing day‑to‑day details.
• Communication: Clear, concise communication across all levels, from frontline sales staff to senior executives.
• Collaboration: Proven success working in cross‑functional teams, fostering a culture of shared ownership.
• Adaptability: Comfortable navigating a fast‑paced, evolving business environment.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As an ACSM, you will:

• Gain exposure to senior leadership and participate in strategic planning initiatives.
• Develop deep expertise in category management, forecasting, and customer relationship management.
• Access a robust learning ecosystem that includes mentorship programs, leadership development workshops, and industry conference sponsorships.
• Progress to roles such as Customer Sales Manager, Category Manager, or regional sales leadership positions.

Work Environment & Culture

brighthush champions a culture of inclusion, innovation, and continuous improvement. Our remote work model is supported by robust digital collaboration tools, ensuring that every team member feels connected and empowered. We celebrate diversity through employee resource groups, inclusive hiring practices, and a commitment to equitable opportunities. Our open‑office philosophy translates into a virtual environment where transparency, trust, and teamwork thrive.

Diversity, Equity & Inclusion at brighthush

We are committed to building a workforce that reflects the communities we serve. Inclusive hiring practices, bias‑free recruitment, and ongoing DEI training ensure that every voice is heard and valued. Our employee resource groups provide support, networking, and professional development for underrepresented groups.

Sustainability & Corporate Responsibility

brighthush is dedicated to reducing its environmental footprint through responsible sourcing, packaging innovation, and waste reduction initiatives. We partner with suppliers who share our sustainability goals and invest in community programs that promote healthy eating and environmental stewardship.

Innovation & Technology at brighthush

We leverage cutting‑edge technology to stay ahead of market trends. From AI‑driven demand forecasting to real‑time analytics dashboards, we empower our teams with tools that transform data into actionable insights. Continuous investment in digital transformation ensures that brighthush remains a leader in retail innovation.

Global Reach & Client Portfolio

Our products are sold in over 100 countries, partnering with leading grocery chains, e‑commerce platforms, and food service providers. This global footprint offers ACSMs the opportunity to work with diverse markets, understand regional consumer behaviors, and tailor strategies that resonate worldwide.

Professional Development & Career Path

We provide a structured career ladder that rewards performance and initiative. ACSMs can advance to senior sales roles, category leadership, or cross‑functional leadership positions. Continuous learning is supported through internal training, external certifications, and mentorship from seasoned leaders.

Employee Recognition & Rewards

brighthush celebrates achievements through quarterly awards, peer recognition programs, and performance‑based bonuses. We believe that celebrating success fuels motivation and reinforces our culture of excellence.

Community Engagement & Social Impact

Beyond business, brighthush is committed to giving back. Employees are encouraged to volunteer, participate in community outreach, and support initiatives that promote nutrition education and food security. Our corporate social responsibility programs align with our mission to improve global health.

Compensation & Benefits

We offer a competitive base salary range of $89,800 to $112,200, with performance‑based bonuses that reward exceptional results. Our comprehensive benefits package includes:

• Health & Wellness: Medical, prescription drug, dental, vision, and preventive screenings.
• Financial Security: 401(k) matching, life insurance, accidental death & dismemberment, and disability coverage.
• Work‑Life Balance: Paid time off, flexible work arrangements, and paid holidays.
• Professional Development: Tuition reimbursement, leadership training, and conference sponsorships.
• Well‑Being Programs: Employee Assistance Program, mental health resources, and family support initiatives.

Benefits are tailored to meet the needs of our diverse workforce and may vary by region, role, and employment status.

How to Apply – Next Steps

Ready to make an impact at brighthush? Submit your application through our careers portal or click the link below. We look forward to learning how your expertise and passion align with our mission to deliver exceptional grocery experiences worldwide.

Apply to This Job

Closing – Join the Movement

As an Associate Customer Sales Manager at brighthush, you will be at the forefront of driving growth in a dynamic, customer‑centric environment. Your analytical acumen, strategic mindset, and collaborative spirit will shape the future of our grocery categories and strengthen our relationships with key partners. Join us and turn data into action, insight into opportunity, and ambition into achievement.