Strategic Remote Sales Director – New Business Acquisition & Customer Growth Champion Driving Innovation in Medical Imaging Software Solutions at brighthush

About brighthush

brighthush is more than a technology provider; we are a catalyst for change in the medical imaging landscape. Founded in 2007, we have evolved from a modest startup into a global leader that empowers hospitals, imaging centers, and research institutions to capture, store, and analyze medical images with unprecedented speed and accuracy. Our team of 51‑200 professionals is united by a shared mission: to make medical imaging smarter, faster, and more accessible for every patient, everywhere.

While our headquarters are nestled in Burlington, Vermont, our reach extends across the United States, Canada, Europe, and beyond. We partner with clinicians, technologists, and decision‑makers who are at the forefront of medical innovation, delivering solutions that streamline clinical workflows, improve diagnostic confidence, and ultimately enhance patient outcomes.

Why This Role Matters

As the Remote Sales Director for New Business Acquisition and Customer Growth, you will be the strategic engine that drives brighthush’s expansion into new markets and deepens our relationships with existing clients. Your vision will shape the sales organization’s approach to prospecting, closing, and nurturing accounts, ensuring that every interaction reflects brighthush’s commitment to excellence and innovation.

You will lead a high‑performing sales team, collaborate with product, marketing, and customer success leaders, and champion a culture of data‑driven decision making and continuous improvement. In this role, you will have the opportunity to influence the direction of our go‑to‑market strategy, mentor emerging leaders, and help shape the future of medical imaging technology.

Key Responsibilities

Strategic Leadership & Coaching

• Vision & Direction – Articulate a clear, compelling sales strategy that aligns with brighthush’s long‑term growth objectives.
• Performance Management – Define measurable KPIs, set ambitious yet realistic targets, and conduct regular performance reviews.
• Coaching & Development – Facilitate one‑on‑one sessions, role‑plays, and feedback loops that sharpen selling skills and build confidence.

Opportunity Management

• Pipeline Ownership – Own a high‑value personal pipeline while driving the team’s collective pipeline.
• Prospecting & Qualification – Identify, qualify, and prioritize prospects across clinical, technical, and executive levels.
• Complex Deal Navigation – Navigate multi‑year, multi‑stakeholder healthcare buying cycles with precision, ensuring momentum from initial outreach to signed contract.

Commercial Customer Success

• Account Strategy – Own the end‑to‑end customer journey: account strategy, executive engagement, renewals, retention, and expansion.
• Cross‑Functional Collaboration – Work closely with implementation and support teams to guarantee seamless delivery and sustained value realization.

Advocacy & Thought Leadership

• Brand Ambassadors – Transform satisfied customers into brand ambassadors and build a network of reference clients ready to participate in case studies, peer introductions, and speaking engagements.
• Marketing Partnerships – Partner with marketing to amplify success stories and connect prospects to relevant customer experiences.

Product & Market Alignment

• Sales Narrative Development – Translate new product capabilities into compelling sales narratives that focus on the problem solved, not just the features offered.
• Sales Playbooks – Collaborate with product, technical, and marketing leaders to develop focused sales plays, launch strategies, and messaging.

Data‑Driven Execution

• CRM Hygiene – Maintain rigorous CRM hygiene, accurate forecasting, and actionable deal plans.
• Analytics & AI – Leverage AI and analytics tools to uncover insights, prioritize opportunities, and refine sales tactics while safeguarding customer data.

Process & Culture Champion

• Process Design – Design and implement sales processes that enable, rather than burden, the team.
• Culture Building – Foster an environment where concerns are voiced openly, ownership is embraced, and cross‑functional collaboration solves challenges.

Essential Qualifications

• Proven track record of leading sales teams to exceed revenue targets in the enterprise technology space.
• Experience closing complex, multi‑year enterprise healthcare technology deals.
• Strong coaching skills with a history of developing high‑performing sales professionals.
• Deep understanding of the medical imaging or enterprise imaging market.
• Demonstrated ability to balance growth with pricing discipline and realistic commitments.
• Excellent commercial judgment, including diagnosing stalled deals, negotiating responsibly, and delivering honest forecasts.
• Collaborative leadership style that energizes cross‑functional teams.
• Curiosity about AI and a willingness to integrate new tools to improve sales effectiveness.

Preferred Qualifications

• Experience leading commercially focused customer success functions, including retention, expansion, and advocacy.
• Background translating new product capabilities into focused sales plays and measurable commercial results.
• Familiarity with AI‑driven sales enablement platforms and data analytics tools.
• Experience working in a remote or hybrid environment with strong self‑management and communication skills.

Skills & Competencies

• Strategic Thinking – Ability to see the big picture and translate it into actionable plans.
• Relationship Building – Proven skill in developing trust with clinical, technical, and executive stakeholders.
• Negotiation & Deal Closure – Expertise in structuring win‑win agreements and navigating complex buying cycles.
• Coaching & Development – Passion for mentoring sales talent and fostering continuous improvement.
• Data Literacy – Comfortable using CRM, forecasting tools, and AI insights to drive decisions.
• Resilience & Adaptability – Thrive in a fast‑moving, evolving market while maintaining focus on goals.
• Communication – Clear, persuasive, and tailored messaging for diverse audiences.
• Collaboration – Strong partnership with product, marketing, technical support, and implementation teams.

Career Growth & Learning Opportunities

At brighthush, your professional development is a top priority. As Remote Sales Director, you will:

• Lead a high‑impact sales organization and shape the future of our go‑to‑market strategy.
• Collaborate with senior executives, gaining exposure to product development, marketing, and customer success.
• Participate in leadership development programs, including executive coaching, strategic decision‑making workshops, and industry conferences.
• Access cutting‑edge resources, including AI‑powered sales tools, data analytics platforms, and continuous learning modules.
• Earn performance‑based incentives, stock‑option opportunities, and a clear path to executive leadership roles.

Work Environment & Culture

brighthush is built on a foundation of innovation, integrity, and inclusivity. Our remote‑first culture empowers you to work from anywhere in the United States while staying connected through:

• Weekly virtual team huddles and quarterly all‑hands meetings.
• Collaborative digital workspaces (Slack, Teams, Notion).
• Regular cross‑functional workshops to align product, marketing, and sales.
• Flexible work hours that respect work‑life balance.
• A commitment to diversity, equity, and inclusion, ensuring every voice is heard.

Compensation & Benefits

While specific figures vary based on experience, we offer a competitive base salary plus a robust variable compensation plan tied to individual and team performance. Additional benefits include:

• Health, dental, and vision insurance.
• 401(k) plan with company match.
• Generous paid time off and holiday schedule.
• Professional development stipend and conference reimbursement.
• Access to cutting‑edge AI tools and sales enablement platforms.
• Remote‑friendly work environment with occasional travel to our hubs in Burlington, Houston, or Waterloo for team events.

How to Apply

If you are a strategic, results‑driven sales leader ready to make a tangible impact in the medical imaging industry, we want to hear from you. Submit your resume and a brief cover letter outlining why you’re the ideal fit for brighthush’s Remote Sales Director role. Let’s shape the future of medical imaging together.