Strategic Senior Manager – Customer Curriculum Solutions & B2B Learning Experience Design Lead – Championing Innovative Professional Education, Continuous Learning, and Data‑Driven Curriculum at brighthush

About brighthush

brighthush is a trailblazer in the professional education arena, redefining how accountants, finance professionals, and corporate teams acquire, apply, and showcase expertise. With a portfolio that spans CPA exam review, CMA exam preparation, continuing professional education (CPE), and industry‑specific skill development, we empower individuals and organizations to master their craft, stay compliant, and drive measurable business outcomes.

Our mission is simple yet powerful: to make learning accessible, engaging, and results‑oriented for every professional who wants to grow. We view learning as a continuous journey, not a destination, and invest heavily in cutting‑edge technology, data‑driven curriculum design, and a culture that celebrates curiosity, boldness, teamwork, and joy. Whether you’re a seasoned CPA, a corporate finance leader, or a budding professional, you’ll find a community that supports your growth, values your expertise, and rewards your contributions.

Why brighthush?

At brighthush, you’ll be part of a mission‑driven organization that is reshaping the future of professional education. Our culture is built on curiosity, boldness, teamwork, and joy—values that translate into an environment where innovation thrives and careers flourish. We invest in our people through continuous learning, mentorship, and opportunities to work on high‑impact projects that reach thousands of professionals worldwide.

Our global footprint and diverse client base provide a rich tapestry of learning contexts, from boutique firms to multinational corporations. This diversity fuels creativity, challenges assumptions, and ensures that every solution we build is robust, scalable, and future‑proof.

Position Overview

As the Strategic Senior Manager – Customer Curriculum Solutions & B2B Learning Experience Design Lead, you will be the linchpin between our B2B customers and the creative teams that build our learning products. You’ll partner with accounting firms, corporate finance teams, and other professional groups to understand their unique learning needs, translate those needs into high‑impact curriculum, and ensure every new offering meets the highest standards of quality, relevance, and compliance.

In this role, you will:

• Lead the design and development of custom training programs that blend on‑demand, live, virtual, and hybrid formats.
• Translate customer content into engaging, standards‑aligned curriculum.
• Collaborate with subject matter experts, instructional designers, and product teams to bring concepts to life.
• Serve as the voice of the customer throughout the product lifecycle, from discovery to launch.
• Build and mentor a high‑performing team as the portfolio of new offerings expands.

Key Responsibilities

Curriculum Development & Customer Content Adaptation

• Partner with B2B customers to co‑create custom training programs that fit their learning objectives, timelines, and budget constraints.
• Design learning objectives, course structures, content modules, and assessment strategies that align with professional standards and CPE requirements.
• Ensure all content is technically accurate, up‑to‑date, and compliant with industry regulations.
• Collaborate with authors, subject matter experts, and instructional designers to refine and iterate content.
• Maintain a consistent learner experience across both customer‑adapted and internally developed courses.
• Leverage learning analytics to continuously improve course effectiveness and learner satisfaction.
• Document best practices and create reusable templates that accelerate future curriculum projects.

Customer Discovery & Sales Support

• Lead discovery calls to uncover training gaps, performance metrics, and strategic goals.
• Collect detailed engagement data—audience profiles, timelines, success KPIs—to inform scope and pricing.
• Join sales meetings as a subject matter expert, articulating the value of new offerings and addressing technical questions.
• Identify emerging training opportunities based on market trends, customer feedback, and industry developments.
• Develop compelling proposals and ROI analyses that resonate with enterprise decision makers.
• Provide post‑sale support to ensure seamless implementation and adoption.

Product Requirements & Testing

• Translate curriculum and content needs into clear product requirements (PRDs, user stories) for engineering and product teams.
• Act as the customer advocate during development, clarifying requirements and ensuring alignment.
• Lead user acceptance testing, content reviews, and pilot programs to validate that new offerings meet both customer and internal standards.
• Coordinate cross‑functional release plans and post‑launch support.
• Maintain a backlog of improvement items and prioritize based on impact and feasibility.

Leadership & Team Building

• Forge strong relationships across Curriculum, Product, Engineering, and Sales to keep projects on track.
• Shape and refine processes for customer content adaptation and curriculum development.
• Recruit, mentor, and manage direct reports as the team grows, fostering a culture of continuous learning and high performance.
• Champion professional development for team members, ensuring they stay current with instructional design trends and industry standards.
• Encourage knowledge sharing through internal workshops, lunch‑and‑learn sessions, and cross‑team collaborations.

Essential Qualifications

• Active CPA license.
• Bachelor’s degree in accounting, finance, or a related field.
• 7+ years of professional accounting experience, with a deep understanding of how accounting professionals learn and work.
• Proven track record of leading client‑facing conversations and translating customer needs into actionable, high‑quality recommendations.
• Exceptional written communication skills—capable of producing structured documentation for both technical and non‑technical audiences.
• Demonstrated ability to manage multiple projects and stakeholders in a fast‑paced, cross‑functional environment.
• Experience mentoring, leading, or managing others, formally or informally.
• Willingness to travel up to 10% of the time.

Preferred Qualifications

• Public accounting experience.
• Background in learning and development or instructional design, especially within professional education or CPE.
• Familiarity with NASBA CPE standards.
• Experience supporting B2B sales or managing enterprise client relationships.
• Prior people‑management experience.

Nice to Have

• Product management experience, including writing PRDs or user stories and collaborating with engineering teams.
• Experience with Agile development practices and tools such as Jira or Confluence.
• Experience running user acceptance testing, beta programs, or customer pilots.
• Knowledge of data‑analytics platforms used in learning analytics.

Skills & Competencies

• Strategic thinking and the ability to translate vision into actionable plans.
• Strong analytical skills, with the ability to interpret data and derive insights that inform curriculum design.
• Excellent stakeholder management and facilitation skills.
• Proficiency in project management tools (Asana, Trello, Monday.com).
• Experience with authoring tools (Articulate Storyline, Adobe Captivate, Camtasia).
• Knowledge of LMS platforms (Canvas, Blackboard, Moodle, or proprietary systems).
• Adaptability and resilience in a fast‑moving, high‑growth environment.

Career Growth & Learning Opportunities

• Structured career paths that allow you to move from curriculum design to product leadership, or into broader learning strategy roles.
• Access to internal training programs, certifications, and mentorship from industry leaders.
• Opportunities to attend conferences, workshops, and industry events to stay ahead of emerging trends.
• Potential to lead cross‑functional initiatives that shape the future of professional education technology.
• Regular feedback loops and performance reviews that help you refine your leadership style and technical expertise.

Work Environment & Culture

• Collaborative, inclusive culture that values diverse perspectives and encourages experimentation.
• Flexible work arrangements, including remote work options and a results‑oriented performance model.
• Regular team‑building events, hackathons, and learning circles that foster continuous improvement.
• Transparent communication channels and an open‑door leadership style.
• Commitment to sustainability and social responsibility initiatives.
• Celebration of milestones and achievements through recognition programs and peer shout‑outs.

Compensation & Benefits

While specific figures vary by role and location, brighthush offers a competitive salary package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonuses tied to individual and team objectives.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Generous paid time off, including vacation, sick leave, and holidays.
• Professional development stipend and tuition reimbursement for relevant courses.
• Employee wellness programs, including gym memberships and mental health resources.
• Equity options for senior leadership roles.
• Flexible spending accounts and commuter benefits.

How to Apply

Ready to take the next step in your career? Apply today and help us build the next generation of learning solutions for professionals worldwide.

Submit your resume, cover letter, and a brief portfolio of any curriculum or instructional design work you’ve led. We look forward to learning how your expertise can elevate the learning experience for our clients.