Systems Administrator/Cloud Operations Engineer

Systems Administrator / Cloud Operations Engineer Reports to Manager, Infrastructure & Cloud Operations Team Infrastructure & Cloud Operations — works alongside a senior systems engineer Location Flexible — any company office or remote (US), with travel to offices and data centers Level Individual contributor — analyst / engineer Employment type Full-time, exempt About the role This role keeps the identity, cloud services, servers, and networks our engineering, surveying, and design teams rely on secure and running. Identity is the control plane for everything else. Access, security, acquisition integration and audit evidence all depend on one directory being authoritative. The company operates across six engineering firms and is consolidating them onto a single Microsoft 365 identity tenant. This role works alongside the team’s senior systems engineer on identity, core cloud services and day-to-day infrastructure operations. You will own routine administration, patching, monitoring, backup and data center operations, and take an active part in the tenant consolidation and in operating the result. The company currently runs three data centers, which are being consolidated as part of that program. You will also provide second-level support to the engineering, surveying and design staff who rely on these systems across offices and in the field, including the specialist applications their work depends on. The role is also the team’s backup for identity and the network. You will cross-train with the senior engineer to the point where either of you can run the environment while the other is out — cover that is tested, not assumed. Key responsibilities Day-to-day operations, patching and the data centers - Perform routine administration across servers, virtualization (VMware or Hyper-V), cloud workloads, storage, backup and collaboration services, and execute the patch cycle across servers and cloud infrastructure with published currency reporting. - Operate and maintain the company’s three data centers, and execute the data center consolidation program as it is sequenced. - Monitor infrastructure health and capacity, respond to alerts, and escalate with useful diagnostic information rather than a restated alert. - Take second-level escalation from the service desk on infrastructure issues. - Execute and evidence backup restore tests on the published schedule, without prompting,