Technical Account Manager Intern

This is a remote position.

Internship Duration: 6 months

Education: Bachelor's degree in computer science/IT Conversion: Based on performance during the internship, you may be offered a full-time role as part of our Account Management team.

About the Role

This internship is ideal for recent graduates or early-career professionals with a technical or engineering background who are keen to build a career in client-facing account management. You'll work closely with our Technical Account Managers and support the day-to-day operations that keep our client accounts running smoothly. This is an execution-focused role. Your primary job is to make sure nothing gets dropped, and that every record, document, and follow-up is accurate and on time.

Outcomes You'll Own

• Operational reliability: follow-ups, deadlines, and action items are tracked and closed, with nothing falling through the cracks
• Data accuracy: account information stays correct and consistent across CRM, ERP, and internal records
• Paperwork done right: client documentation is complete, accurate, and submitted on time
• Dependable support: Account Managers can rely on you to take tasks off their plate and see them through to closure.

Activities That Drive These Outcomes (illustrative, not exhaustive)

• Keep CRM/ERP and account records up to date, down to client-specific details.

• Support the weekly account snapshot by gathering and verifying data on runway, headcount, and invoicing

• Help prepare client paperwork, including security questionnaires, vendor onboarding forms, and due diligence documents

• Track action items from client meetings, monthly readouts, and QBRs, and follow up until they're closed

• Assist in maintaining account plans and stakeholder maps.

• Coordinate with People Success and recruiting on staffing updates when needed

• Document repeated tasks and processes so they're easy for others to follow

• Flag inconsistencies, gaps, or risks to your Account Manager early

Requirements

What You'll Bring

• A technical or engineering background (degree or equivalent exposure), with curiosity about how software teams' work

• Strong attention to detail. You notice when numbers don't match or a field is missing

• Thoroughness in your work and a habit of double-checking before calling something done

• Comfort handling documentation, forms, and structured data

• Strong verbal and written communication

• An ownership mindset: you take tasks to closure without needing reminders

• Good organizational skills and the ability to manage multiple tasks and deadlines

• Familiarity with spreadsheets. Exposure to CRM or ERP tools is a plus, but not required

What You'll Gain

• Hands-on exposure to how client accounts are managed at a software craft consultancy

• Mentorship from experienced Technical Account Managers

• A clear path to a full-time role based on your performance

What We Value

• Extreme ownership – you take responsibility for outcomes and drive work end-to-end

• Ability to execute independently and define problems, not just solve assigned tasks

• A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed

• The ability to build trust and sell value, not just deliver output

• High standards, autonomy, and bias toward action.

Benefits

Life at Incubyte

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.

Perks

• ​Dedicated learning & development budget.
• Sponsorship for conference talks.
• Comprehensive medical & term insurance.
• Employee-friendly leave policies.
• Home Office fund
• Medical Insurance

Bachelor's degree in computer science/IT; technical or engineering background; strong attention to detail, thoroughness, communication, organizational skills; familiarity with spreadsheets; CRM/ERP exposure a plus.

Key Responsibilities

• managing account records
• preparing client paperwork
• tracking action items

Skills & Tools

CRM, ERP, spreadsheets

Job Details

• Category: Information Technology
• Seniority: No Prior Experience Required
• Commitment: Full Time, Internship
• Workplace: Remote — India
• Languages: English

Benefits

• Generous paid time off
• Tuition reimbursement

About Incubyte

A remote-first software craft consultancy focused on technical excellence and client account management. — Industry: Information Technology