Technical Solutions Engineer - Waterworks
South Central / Southwest Region Full-Time | Exempt | Regional Travel A Technical Career With a Client-Facing Focus Are you a Civil Engineer who enjoys solving technical problems but would like to spend more time working directly with clients, engineering firms and industry professionals? Our client is a global leader in waterworks manufacturing with generations of experience serving the industry. They are seeking a Technical Solutions Engineer to support their South Central and Southwest territory. This position is well suited for a Civil Engineer with 2–5 years of experience who is interested in applying their technical knowledge in a client-facing role. The Technical Solutions Engineer serves as a technical resource to the sales team and a trusted resource to engineering firms, utilities, municipalities and other industry professionals. Working closely with Territory Sales Representatives, this individual will help customers understand product applications, address technical questions, support projects and influence product specifications. Previous sales experience is helpful but not required. The ideal candidate brings a strong engineering foundation, excellent communication skills and an interest in developing client relationship and business development skills. Key Responsibilities · Serve as a technical resource to Territory Sales Representatives and customers throughout the assigned territory. · Develop relationships with civil engineers, engineering firms, utilities, municipalities and other specifying officials. · Meet with engineering and customer contacts to understand project requirements and provide technical solutions. · Provide technical guidance regarding product applications, design considerations, installation requirements and specifications. · Support projects throughout the planning, pre-design, design and pre-bid stages. · Identify opportunities for the company’s products to be incorporated into projects and specifications. · Conduct technical presentations, product training and Lunch & Learn sessions for engineering and industry groups. · Travel with Territory Sales Representatives on engineering and specification calls. · Provide technical support and field troubleshooting as needed. · Assist with product questions and customer complaint investigations. · Participate in industry conferences, code meetings and professional association events. · Promote products through technical education, specifications, training and industry relationships. · Maintain accurate customer, project and activity information in the CRM. · Participate in technical training for new members of the sales team. · Develop new customer and engineering relationships and identify opportunities within the assigned territory. Qualifications · Bachelor’s degree in Civil Engineering or a related engineering discipline. · 2–5 years of professional engineering experience. · Experience with water, wastewater, utilities, infrastructure, construction or a related industry is preferred. · Strong technical and analytical skills. · Excellent written and verbal communication skills. · Ability to communicate technical information clearly to a variety of audiences. · Strong interpersonal and relationship-building skills. · Interest in working directly with clients, engineers and other industry professionals. · Ability to learn technical products and applications and become a trusted technical resource. · Strong organizational, problem-solving and critical-thinking skills. · Comfortable presenting technical information to individuals and groups. · Valid driver’s license. · Willingness to travel approximately three nights per week on average. Previous sales experience in a specification-driven environment is a plus, but is not required. Career Opportunity This position provides an opportunity to expand beyond a traditional engineering role while continuing to leverage a technical background. The Technical Solutions Engineer will develop expertise in technical consulting, client relationships, presentations, business development and strategic account support while working closely with experienced sales professionals and customers throughout the territory. The company will provide training on its products, applications and sales process. The successful candidate will bring a strong engineering foundation, the ability to communicate effectively and an interest in developing a client-facing career. Territory The position supports a large South Central and Southwest territory, including: Oklahoma, Texas, Nebraska, Kansas, Southern Idaho, Utah, New Mexico, Southwest Texas, Arizona, Southern Nevada, Southern California and Hawaii. The position requires approximately three nights of travel per week on average, with travel requirements varying based on customer needs, projects, conferences and field support. Benefits · Health insurance · Dental insurance · Vision insurance · Life insurance · Disability coverage · Vacation · Holiday pay · 401(k) Candidates offered employment will be required to complete a drug screen, physical and background check.