Technical Writer

This is a remote position. This candidate will perform substantive technical-writing, documentation, editing, content-development, and knowledge-management work supporting Health IT implementation, sustainment, governance, operations, training, and user understanding. The Technical Writer develops and maintains clear, accurate, standardized, audience-appropriate technical and operational content. Duties and Responsibilities

• Develop, write, edit, format, and maintain technical, operational, program, training,

governance, and user documentation.

• Develop standard operating procedures, work instructions, user guides, reference

materials, technical reports, process documentation, manuals, knowledge articles, and similar work products.

• Translate complex technical, clinical, operational, and program information into clear

content appropriate for intended audiences.

• Review source information, interview subject-matter experts, gather requirements, and

independently develop documentation from available technical and operational information.

• Standardize document structure, terminology, formatting, and content to improve

consistency, readability, usability, and maintainability.

• Review and edit Contractor-prepared documentation for clarity, accuracy,

completeness, grammar, organization, consistency, and compliance with applicable templates, governance, security, accessibility (Section 508), and records-management requirements.

• Develop diagrams, process flows, tables, graphics, or other explanatory content as

appropriate.

• Maintain version control for Contractor-prepared documentation, use Government-

approved document repositories, and support document-review and approval workflows in accordance with applicable records-management and security requirements.

• Maintain documentation inventories, revision histories, and content-status information.
• Support implementation, training, change-management, transition, knowledge-transfer,

and sustainment activities through development and maintenance of required documentation.

• Coordinate documentation activities with applicable technical, clinical, program,

training, cybersecurity, data, and operational stakeholders.

Requirements

• Demonstrated experience developing technical, operational, procedural, or user documentation for complex IT or Health IT environments.
• Excellent writing, editing, grammar, organization, and information-structuring skills.
• Ability to translate technical subject matter into clear material for technical and nontechnical audiences.
• Proficiency with common document-development, collaboration, publishing, and content-management tools.
• Ability to manage multiple documentation products and revisions simultaneously.
• Experience with healthcare, Health IT, Federal IT, or similarly complex regulated environments is preferred.
• U.S Citizenship Required
• DHS Public Trust Required