Transport Driver

Job Details: - Job Location: Delivery Address - Norman, OK - Salary Range: Undisclosed - Basic Job Description: The Transport Driver plays a key role in our work of transporting clients to needed care within and outside our contracted area. They are often the only in-person representative of the company, providing excellent customer service to facility staff, clients, and family members. This full-time position is remote with a fluid block schedule. Car and software are provided; PTO, healthcare benefits, and 401(k) are available. Essential Duties and Responsibilities: - Long- and short-distance driving, coordinating routes and schedules with dispatchers. - Retrieve and secure clients and personal belongings for trip to destination facility. - Maintain detailed log of working hours in compliance with state and company policies, submitting monthly to Field Supervisor. - Ensure mechanical issues with the vehicle are corrected promptly, reporting defects, accidents, and violations immediately. - Perform daily maintenance of vehicle (refueling, cleaning, snacks/water, etc.) - Interact with facility staff, clients, and family members in a professional manner. - Address problems and create solutions, collaborating with Dispatcher and elevating problems to Field Supervisor when necessary. - Enter data into Samsara system, maintain logs of calls, incidents, miles driven and more, submitting reports monthly to Field Supervisor. - Work collaboratively with Director of Operations and Field Supervisors to update and maintain a list of facility contacts. - Drive excellence by creating efficiencies that will reduce the arrival time for transports (under the 2-hour maximum). - Report all overages to Field Supervisor. - Other duties as assigned by Leadership. Qualifications: - Requirements - Minimum of a high school degree; excellent driving record. - Must be at least 26 years of age. - Experience in the military, security, law enforcement, mental health or other relevant position. - Proficient in English (oral and written); active listener. - Tech-savvy, good typing skills, and experience with data entry. - Proven ability to work remotely, managing time effectively to produce results. - Operate in highly stressful situations from both internal and external sources, adapting and making decisions as needed. - Ability to multi-task, interpreting on-going problems and suggesting possible solutions.