Travel Agent
Company Description
Valpo Getaways Travel Agency specializes in designing personalized vacations and trips, with a focus on all-inclusive resorts, cruises, group travel, sport packages, and European itineraries. The agency offers curated experiences for a wide range of travelers, from leisure and family vacations to special interest and sports-focused journeys. Team members work with diverse destinations and vendors to create memorable, well-organized trips. Valpo Getaways values attentive service, detailed planning, and a high level of client care to ensure smooth travel experiences. Role Description This part-time remote Travel Agent role is responsible for planning and coordinating travel experiences for individual and group clients. Day-to-day tasks include consulting with clients to understand their preferences, researching destinations and travel options, and preparing customized itineraries for all-inclusive packages, cruises, group travel, sport packages, and European trips. The Travel Agent will manage reservations for flights, hotels, cruises, car rentals, and activities, while handling changes, cancellations, and special requests. The role also involves providing responsive customer service before, during, and after travel, maintaining accurate records in booking systems, and supporting sales efforts by recommending relevant services and upgrades that align with client needs.
Qualifications
Strong skills in travel reservations and travel arrangements, including coordinating flights, accommodations, cruises, and activities. Customer service experience with a focus on responsiveness, problem-solving, and clear communication with diverse travelers. Ability to manage car rental bookings and related transportation services as part of comprehensive travel plans. Sales skills to present travel options, upsell packages when appropriate, and close bookings ethically and effectively. Comfort with remote work, using online booking tools, CRM systems, and communication platforms. Attention to detail, organizational skills, and ability to manage multiple client itineraries simultaneously. Prior experience in travel agencies, hospitality, or tourism is preferred but not required. High school diploma or equivalent; additional certifications in travel or tourism are a plus.